How to Blog

All registered users can blog. It's easy!

  1. If you don't already have an account, take one minute to register and activate your account.
  2. Edit your account Settings to upload an optional photo and provide an author profile.
  3. Log in with your user name and password in the upper right area of your browser.
  4. Click the "Blog" link in the Post New Content section.
  5. Type in a title, select the appropriate categories, then type in or copy/paste the body of your blog posting in the form.

Our moderator reviews all posts for compliance with our terms of use, edits categories if needed, then publishes.

Already have a blog? No problem! Learn how you can syndicate (re-publish) your blog posts to get additional exposure to CustomerThink's global community.

Every week I select the top 10 best posts to showcase in our our CustomerThink Advisor email newsletter, which has 100,000 subscribers!

Take advantage of blogging to get your point of view out to our community. Be sure to read our terms of use and blogging tips to improve your effectiveness. If you have questions or need help, please contact the CustomerThink managing editor.

Blog early and blog often!

Bob Thompson
CustomerThink Founder/CEO

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

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10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

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Patent-pending methodologies combine the art and science of Customer Experience Management.

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Top 10 Authors of 2011

  1. Stan Phelps, Synergy Events
  2. Dave Brock, Partners In EXCELLENCE
  3. Nick Stamoulis, Brick Marketing
  4. Cheryl Hanna, Service Untitled
  5. Matt Heinz, Heinz Marketing Inc
  6. Bob Thompson, CustomerThink Corp.
  7. Maz Iqbal, Dynamica Consulting Group
  8. Bob Apollo, Inflexion-Point
  9. Jacob Morgan, Chess Media Group
  10. Jesse Noyes, Eloqua

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