Reprint Policy

In general, we permit republishing our content at no charge in reasonable quantities if you adhere to the following guidelines:

  • You must get the author's permission; use the contact information at the bottom of each article.
  • "Reasonable" quantities means a maximum of five articles per year, published on the web, by email or in print.
  • The article must not be placed in a "premium" content site that requires any payment by the user.
  • Sponsored white papers are not covered by this policy; contact the sponsor directly for reprint permission.
  • If you are reprinting on the web or email, you must include with each article: "Republished with permission from CustomerThink.com," with a link back to our site: (www.customerthink.com).
  • Include "Copyright CustomerThink Corp." along with any other copyright notices that appear with the article.
  • Send an email to reprint@customerthink.com to let us know which article was published, and where.

If your republishing requirements do not meet these quidelines, or you have questions, please email reprint@customerthink.com, and we'll do our best to help you.

Thanks,

The CustomerThink Editorial Staff

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

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[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

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