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In general, we permit republishing our content at no charge in reasonable quantities if you adhere to the following guidelines:

  • You must get the author's permission; use the contact information at the bottom of each article.
  • "Reasonable" quantities means a maximum of five articles per year, published on the web, by email or in print.
  • The article must not be placed in a "premium" content site that requires any payment by the user.
  • Sponsored white papers are not covered by this policy; contact the sponsor directly for reprint permission.
  • If you are reprinting on the web or email, you must include with each article: "Republished with permission from CustomerThink.com," with a link back to our site: (www.customerthink.com).
  • Include "Copyright CustomerThink Corp." along with any other copyright notices that appear with the article.
  • Send an email to reprint@customerthink.com to let us know which article was published, and where.

If your republishing requirements do not meet these quidelines, or you have questions, please email reprint@customerthink.com, and we'll do our best to help you.

Thanks,

The CustomerThink Editorial Staff

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MarketPlace

Powering the New Customer-Conversation Driven Enterprise

[March 18, 10 AM PDT] With the exponential growth of the social web, enterprises need a new way to effectively collect and utilize unstructured information that can be used to drive business decisions. This webinar will discuss LARA, a new methodology to help enterprises more effectively Listen to, Analyze, Relate and Act on customer information.

Global Customer Experience Management Certification Program

[March 17-18, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.

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