Premium Content

Title Datesort icon Type Views Company
Free Training Video: Defusing Difficult and Angry Customers: The CARP Model 2013-06-17 On-Demand Webcast 11 Bacal & Associates
The Horrifying Myth About Customer Service and Social Media Channels 2013-05-13 On-Demand Webcast 1,005 Bacal & Associates
Current Challenges in the Wealth Management Industry and What You Can Do About It 2013-05-13 White Paper 681 Salentica Inc.
The Money Making Power of Intellectual Property 2013-05-13 On-Demand Webcast 877 Licensing Consulting Group
How Yaxi does real time support: A case Study of customer service in the mobile era 2013-04-16 Case Study 905 Hipmob
Client Successfully Increases Sales Revenues and Customer Satisfaction with Sales Certification Training Program 2013-03-10 Case Study 1,312 Consultative Sales Academy
Key Account Management 2013-02-22 White Paper 1,191 salesxcellence
On Extracting Meaning And Feeling – What are the technologies and solutions currently available for analyzing free-form customer feedback? 2013-02-06 White Paper 1,056 Etuma
Linking Research Results With Behavior 2013-01-05 On-Demand Webcast 2,079 01 Hosting
Great Clips – Driving Organic Growth through Customer Focus 2012-12-16 White Paper 2,283 Heart of the Customer
On demand webinar on digital body language 2012-12-07 On-Demand Webcast 2,143 SalesFUSION
Lead Scoring Best Practices 2012-11-26 White Paper 2,331 SalesFUSION
A Marketer’s Guide to CRM Integration 2012-11-21 White Paper 1,900 SalesFUSION
Canvas Systems increases marketing efficiency 2012-11-21 Case Study 2,402 SalesFUSION
SalesFUSION Success Story for Microsfot CRM Integration 2012-11-21 Case Study 2,799 SalesFUSION
En Pointe Case Study 2012-11-21 Case Study 2,983 SalesFUSION
Integrated Marketing Automation for Microsoft Dynamics CRM: Managed Maintenance, INC. 2012-11-21 Case Study 3,717 SalesFUSION
Coverall Case Study 2012-11-21 Case Study 2,566 SalesFUSION
On-Demand Webinar - replacing the sales tickler 2012-11-21 On-Demand Webcast 2,251 SalesFUSION
Replacing the sales tickler file with nurture-based marketing campaigns 2012-11-21 On-Demand Webcast 3,279 SalesFUSION
The Impact of Website Visitor Tracking on Your Sales Funnel" 2012-11-21 On-Demand Webcast 2,427 SalesFUSION
Salesforce webinar - ondemand 1p 2012-11-21 On-Demand Webcast 2,439 SalesFUSION
1p On Demand SLX webinar view 2012-11-21 On-Demand Webcast 2,290 SalesFUSION
On Demand - Essential Guide to B2B Content Marketing 2012-11-21 On-Demand Webcast 2,109 SalesFUSION
On-Demand webinar - Effectively nurturing webinar leads. 2012-11-21 On-Demand Webcast 2,446 SalesFUSION

MarketPlace

Confirmit’s Community Conference ’13 – London and Las Vegas

[June 19-21, London; June 26-28, Las Vegas] Attending CCC ‘13 gives you an unrivaled opportunity to understand and address rapid industry changes and discover new techniques that can drive your business forward. Create a tailored agenda that explains how to overcome the challenges your business faces. Take advantage of excellent networking opportunities and face-to-face discussions with thought leaders.

Global Customer Experience Management (CEM) Certification Program

[Sept 19-20, Amsterdam; Sept 24-25, Sao Paulo; Nov 12-13, San Francisco] An internationally recognized program with proven track record of success - being run for 40 times in 17 cities with attendees from 58 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Delight 2013

[October 7-8, Portland, OR] Delight is a two-day customer experience conference that brings together brands and professionals who care about creating great customer experiences. Hear how companies including Disney, Starbucks, Intuit, Zipcar, Mayo Clinic, MailChimp and more differentiate and create value through exceptional experiences. CustomerThink members save $100 off the full conference pass with code CTM100.

Digital vs. Human Banking Experiences: Can This Be a Happy Marriage?

[Recorded June 6] It's time for banking leaders to rethink how to nurture and grow customer relationships in an increasingly digital world. Get the results of a new study that revealed the CX practices of top performing banks. Learn how digital Innovations can enable more personal service.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.

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