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B2B or Not 2B

dick_lee

B2B or Not 2B

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Posted by Dick Lee on Mar 07, 2007

Have you ever wondered why B2B companies with top drawer sales lead management skills are seldom to be found? Based on my years of consulting experience, including working with two of the lead players in the third-party lead management sector, here are several reasons why:

-Sales and marketing share joint responsible for lead management, which means neither is responsible.

-Budget money that should be allocated for lead management, whether performed inside or outside, typically gets allocated to higher visibility stuff.

-Lead management is “dirty work,” and marketing and sales folks expect their jobs to be fun.

Do you recognize any of these playing out in your company? If so, feel free to download these two short white papers, “Another Inconvenient Truth” and “Lead Management ROI.” They’ll provide more insights into why lead management is such a disaster area and what you have to fight to fix it.



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Dick Lee
Consultant, author and educator Dick Lee, founded High-Yield Methods. In addition to his overall CRM expertise, Dick developed the first, "outside-in," customer-centric process approach, Visual Workflow. While helping clients implement CRM, including designing customer-centric process, HYM aligns process with business strategies and technology with process. For more information visit www.h-ym.com.
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