Editor's Picks

Editor's Picks

Managing Relationships with Patient Advocacy Groups
Francis Buttle, Ph.D.
Building and maintaining close relationships with important constituencies of their business networks is a critical aspect of the strategic CRM practices of pharmaceutical companies.
Health 2.0 and Social Networks - what CRM can learn from Health 2.0
Mei Lin Fung
User Experience Practices of YouTube, Nokia, Microsoft and Apple
Bernhard Schindlholzer
Don't give customers what they think they want
Steve Towers
Looking for higher Marketing ROI? Dig where the gold is.
Adam Ramshaw
True Story: I May Have Misjudged Your Interest
Jill Konrath
The Reward Cardholders’ Bill of Rights: Why issuers should hold these truths to be self-evident
Rick Ferguson
High-Value Customers: Serve Them First?
Adam Honig
Customer Centric Organizations - The Price Of Failure
Lior Arussy
Gathering Business-to-Business Customer Feedback: Three Rules to Break
Nick Wassenberg
Summing Up the Dreamforce Keynote
Marshall Lager

Best Authors-October

Vanessa DiMauro

Leader Networks
Lynn Hunsaker

ClearAction

Top 10 Authors

  1. Bob Thompson, CustomerThink Corp.
  2. Graham Hill, Customers & More
  3. Alan See, University of Phoenix
  4. John I. Todor, Ph.D., The Whetstone Edge, LLC
  5. Dick Lee, High-Yield Methods
  6. Sampson Lee, G-CEM
  7. Andrew Rudin, Outside Technologies, Inc.
  8. Axel Schultze, Social Media Academy
  9. Jim Barnes, Barnes Marketing Associates, Inc.
  10. Lior Arussy, Strativity Group

Top 50 Authors »

MarketPlace

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