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 <title>All content posted by AkinArikan</title>
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<item>
 <title>Web Analytics Wizards go on Beyond Web Analytics - Podcast</title>
 <link>http://www.customerthink.com/blog/web_analytics_wizards_go_on_beyond_web_analytics_podcast</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_analytics_wizards_go_on_beyond_web_analytics_podcast#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Thu, 18 Feb 2010 20:56:12 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
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<item>
 <title>Web Analytics Wizards go on ColderIce - Podcast</title>
 <link>http://www.customerthink.com/blog/web_analytics_wizards_go_on_colderIce_podcast</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_analytics_wizards_go_on_colderIce_podcast#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Thu, 18 Feb 2010 17:15:59 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
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<item>
 <title>Announcing: Free Optimization Wizard for Organic Search (SEO)</title>
 <link>http://www.customerthink.com/blog/announcing_free_optimization_wizard_for_organic_search_seo</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/announcing_free_optimization_wizard_for_organic_search_seo#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Wed, 06 Jan 2010 03:16:21 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
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</item>
<item>
 <title>What’s a web analytics STRATEGY vs. TACTIC?</title>
 <link>http://www.customerthink.com/blog/what_s_a_web_analytics_strategy_vs_tactic</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_s_a_web_analytics_strategy_vs_tactic#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Fri, 25 Dec 2009 09:16:15 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">228063 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Social Marketing Metrics Must Fit Your (Real) Business Goals</title>
 <link>http://www.customerthink.com/blog/social_marketing_metrics_must_fit_your_real_business_goals</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_marketing_metrics_must_fit_your_real_business_goals#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Wed, 09 Dec 2009 00:12:23 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">227422 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Twitter: Here is a business model for you</title>
 <link>http://www.customerthink.com/blog/twitter_here_is_a_business_model_for_you</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/twitter_here_is_a_business_model_for_you#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 24 Oct 2009 11:12:33 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">225233 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Online-Offline Integration - Is It Happening?</title>
 <link>http://www.customerthink.com/blog/online_offline_integration_is_it_happening</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/online_offline_integration_is_it_happening#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <pubDate>Sat, 11 Jul 2009 00:20:08 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
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</item>
<item>
 <title>Be Humbled by Twitter</title>
 <link>http://www.customerthink.com/blog/be_humbled_by_twitter</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/be_humbled_by_twitter#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <pubDate>Wed, 29 Apr 2009 00:54:27 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">217718 at http://www.customerthink.com</guid>
</item>
<item>
 <title>New Web Marketing Era: On-Site/Off-Site Integration</title>
 <link>http://www.customerthink.com/blog/new_web_marketing_era_on_site_off_site_integration</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/new_web_marketing_era_on_site_off_site_integration#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Sat, 25 Apr 2009 18:53:28 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">217512 at http://www.customerthink.com</guid>
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<item>
 <title>Would You be a Better Marketer if You Calculated Cost of Unwanted Email?</title>
 <link>http://www.customerthink.com/blog/better_marketer_calculate_cost_unwanted_email</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/better_marketer_calculate_cost_unwanted_email#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <pubDate>Mon, 16 Feb 2009 01:52:35 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">211630 at http://www.customerthink.com</guid>
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<item>
 <title>Customer Reviews Are a Great Experience Online. Why Not Apply Them Offline, Too?</title>
 <link>http://www.customerthink.com/blog/customer_reviews_great_experience_online_offline</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/customer_reviews_great_experience_online_offline#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Fri, 26 Dec 2008 16:04:09 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">207754 at http://www.customerthink.com</guid>
</item>
<item>
 <title>A Channel Attribution Problem: Do Marketing Affiliates Deserve All the Credit They Get?</title>
 <link>http://www.customerthink.com/blog/channel_attribution_marketing_affiliates</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/channel_attribution_marketing_affiliates#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/86">Performance Management</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/17">Organization Alignment</category>
 <pubDate>Fri, 12 Dec 2008 11:15:27 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">206537 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Web Analytics from Behavioral Segmentation to Targeting and Interactive Marketing</title>
 <link>http://www.customerthink.com/blog/web_analytics_behavioral_segmentation_targeti</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_analytics_behavioral_segmentation_targeti#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <pubDate>Sun, 30 Nov 2008 23:12:16 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">205936 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Online Customer Reviews: Do They Help or Hurt?</title>
 <link>http://www.customerthink.com/blog/online_customer_reviews_help_or_hurt</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/online_customer_reviews_help_or_hurt#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Sat, 15 Nov 2008 10:31:38 -0600</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">205171 at http://www.customerthink.com</guid>
</item>
<item>
 <title>How Can an Awesome Online Experience Get Better? Here&#039;s Some (Unsolicited) Web 2.0 Advice for Manhattan&#039;s FreshDirect</title>
 <link>http://www.customerthink.com/article/awesome_online_experience_web_2_freshdirect</link>
 <description></description>
 <comments>http://www.customerthink.com/article/awesome_online_experience_web_2_freshdirect#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/retail_s">Retail Sales</category>
 <pubDate>Fri, 31 Oct 2008 00:00:00 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">204321 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Fun With Web Analytics: How Could You Measure a Paperback Book?</title>
 <link>http://www.customerthink.com/blog/fun_web_analytics_how__measure_book</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/fun_web_analytics_how__measure_book#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/86">Performance Management</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/printing">Printing and Publishing</category>
 <pubDate>Sun, 07 Sep 2008 17:48:45 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">202362 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Customers Can Handle More Than One Channel, so Why Can&#039;t You?</title>
 <link>http://www.customerthink.com/interview/customers_can_handle_more_one_channel</link>
 <description></description>
 <comments>http://www.customerthink.com/interview/customers_can_handle_more_one_channel#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/17">Organization Alignment</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/transpor">Transportation / Travel / Leisure</category>
 <pubDate>Wed, 20 Aug 2008 11:51:44 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">201574 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Coupon-o-Metrics: Has the Web Changed Coupon Use?</title>
 <link>http://www.customerthink.com/blog/coupon_metrics_internet</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/coupon_metrics_internet#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/13">Customer Information Architecture</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/manufact">Manufacturing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/retail_s">Retail Sales</category>
 <pubDate>Sat, 16 Aug 2008 17:01:53 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">201387 at http://www.customerthink.com</guid>
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 <title>Quadrant Chart for Analytics Versus Multichannel Sophistication (Part III)</title>
 <link>http://www.customerthink.com/blog/quadrant_chart_analytics_mulitchannel_iii</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/quadrant_chart_analytics_mulitchannel_iii#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/86">Performance Management</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/retail_s">Retail Sales</category>
 <pubDate>Mon, 16 Jun 2008 06:30:20 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">198524 at http://www.customerthink.com</guid>
</item>
<item>
 <title>March Beyond &quot;Can&#039;t Manage What You Don&#039;t Measure&quot;</title>
 <link>http://www.customerthink.com/blog/march_beyond_cant_manage_dont_measure</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/march_beyond_cant_manage_dont_measure#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/86">Performance Management</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Fri, 06 Jun 2008 00:00:00 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">3677 at http://www.customerthink.com</guid>
</item>
<item>
 <title>McKinsey Versus Me on Multichannel Marketing (Part II)</title>
 <link>http://www.customerthink.com/blog/mckinsey_me_multichannel_marketing_part_ii</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/mckinsey_me_multichannel_marketing_part_ii#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/86">Performance Management</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <pubDate>Tue, 27 May 2008 23:26:05 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">197609 at http://www.customerthink.com</guid>
</item>
<item>
 <title>What a Beggar Can Teach Us About Marketing</title>
 <link>http://www.customerthink.com/blog/what_beggar_can_teach_us_about_marketing</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_beggar_can_teach_us_about_marketing#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <pubDate>Fri, 25 Apr 2008 22:47:51 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">3521 at http://www.customerthink.com</guid>
</item>
<item>
 <title>A Good Web Analyst Is Hard To Find</title>
 <link>http://www.customerthink.com/blog/good_web_analyst_hard_find</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/good_web_analyst_hard_find#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <pubDate>Sat, 29 Mar 2008 22:55:53 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">3358 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Top 7 Misconceptions About Web Analytics</title>
 <link>http://www.customerthink.com/blog/top_7_misconceptions_web_analytics</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/top_7_misconceptions_web_analytics#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <pubDate>Thu, 20 Mar 2008 13:58:19 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
 <guid isPermaLink="false">3292 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Is Web Analytics the &quot;Blush-o-Meter&quot; We Have Been Looking For?</title>
 <link>http://www.customerthink.com/blog/web_analytics_blush_o_meter</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_analytics_blush_o_meter#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <pubDate>Thu, 13 Mar 2008 14:07:05 -0500</pubDate>
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 <title>Who Cares About Web Analytics ...</title>
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 <description></description>
 <comments>http://www.customerthink.com/blog/who_cares_about_web_analytics#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Tue, 26 Feb 2008 00:23:43 -0600</pubDate>
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<item>
 <title>Web 2.0: The New Better Business Bureau</title>
 <link>http://www.customerthink.com/blog/web_2_0_new_better_business_bureau</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_2_0_new_better_business_bureau#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Tue, 19 Feb 2008 13:45:20 -0600</pubDate>
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 <title>RFM Is Dead. Long Live RFEM</title>
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 <description></description>
 <comments>http://www.customerthink.com/blog/rfm_is_dead_long_live_rfem#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
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 <pubDate>Mon, 27 Aug 2007 18:09:42 -0500</pubDate>
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 <title>How To Measure Brand Equity With Web Analytics, Part 2</title>
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 <description></description>
 <comments>http://www.customerthink.com/blog/measure_brand_equity_web_analytics_2#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
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 <pubDate>Fri, 17 Aug 2007 01:23:21 -0500</pubDate>
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 <title>How To Measure Brand Equity With Web Analytics</title>
 <link>http://www.customerthink.com/blog/measure_brand_equity_web_analytics</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/measure_brand_equity_web_analytics#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Thu, 09 Aug 2007 00:54:58 -0500</pubDate>
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 <title>Hire People Who Care About Performance!</title>
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 <description></description>
 <comments>http://www.customerthink.com/blog/hire_people_who_care_about_performance#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
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 <pubDate>Mon, 18 Jun 2007 08:29:19 -0500</pubDate>
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 <title>Awesome Book on Web Analytics</title>
 <link>http://www.customerthink.com/blog/awesome_book_on_web_analytics</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/awesome_book_on_web_analytics#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
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 <pubDate>Mon, 04 Jun 2007 10:13:57 -0500</pubDate>
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<item>
 <title>Do You Think &quot;Life Time Value&quot; Is a Metric or a Verb?</title>
 <link>http://www.customerthink.com/blog/life_time_value_metric_or_verb</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/life_time_value_metric_or_verb#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
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 <pubDate>Mon, 21 May 2007 08:55:56 -0500</pubDate>
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 <title>Web Analytics Are Four-Dimensional Now (Or How Many Do You See?)</title>
 <link>http://www.customerthink.com/blog/web_analytics_four_dimensional</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_analytics_four_dimensional#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
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 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
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 <pubDate>Tue, 15 May 2007 08:42:21 -0500</pubDate>
 <dc:creator>AkinArikan</dc:creator>
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 <title>The Online-Offline Fusionist</title>
 <link>http://www.customerthink.com/blog/the_online_offline_fusionist</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_online_offline_fusionist#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
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 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/business">Business / Legal Services</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/computer">Computers / Technology</category>
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 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/manufact">Manufacturing</category>
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 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/printing">Printing and Publishing</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/pharmace">Pharmaceutical</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/retail_s">Retail Sales</category>
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 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/utilitie">Utilities / Energy</category>
 <pubDate>Mon, 14 May 2007 08:37:55 -0500</pubDate>
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