All content posted by vandana_ahuja http://www.customerthink.com/user_content/873 All Content for a User en Customer Intelligence for Sales, Marketing and CRM using Blogs http://www.customerthink.com/article/customer_intelligence_sales_marketing_crm_using_blogs http://www.customerthink.com/article/customer_intelligence_sales_marketing_crm_using_blogs#comments Digital Marketing Customer Analytics Web Analytics Fri, 06 Nov 2009 00:00:00 -0600 vandana_ahuja 224506 at http://www.customerthink.com Blogs as Marketing Campaigns: Influencing and Mining Consumer Sentiment http://www.customerthink.com/article/blogs_as_marketing_campaigns_influence_customer_sentiment http://www.customerthink.com/article/blogs_as_marketing_campaigns_influence_customer_sentiment#comments Digital Marketing Social Business Customer Analytics Customer Experience Voice of Customer Web Analytics Fri, 20 Mar 2009 00:00:00 -0500 vandana_ahuja 214485 at http://www.customerthink.com Blog Interactivity for Increased Brand Communication. http://www.customerthink.com/blog/corporate_blog_interactivity_increased_brand http://www.customerthink.com/blog/corporate_blog_interactivity_increased_brand#comments Digital Marketing Social Business Customer Strategy Chief Customer Officer Sun, 16 Nov 2008 08:41:45 -0600 vandana_ahuja 205196 at http://www.customerthink.com A Troubled General Motors Blogs to Connect With Customers http://www.customerthink.com/article/troubled_gm_blogs_connect_customers http://www.customerthink.com/article/troubled_gm_blogs_connect_customers#comments CxO Leadership Digital Marketing Social Business Fast-Moving Consumer Goods Customer Strategy Chief Customer Officer Transportation / Travel / Leisure Fri, 17 Oct 2008 00:00:01 -0500 vandana_ahuja 203772 at http://www.customerthink.com The Gartner Hype Cycle for Emerging Technologies, 2008 http://www.customerthink.com/blog/gartner_hype_cycle_emerging_technologies_2008 http://www.customerthink.com/blog/gartner_hype_cycle_emerging_technologies_2008#comments Social Business Chief Customer Officer Chief Information Officer Technology Implementation Sun, 21 Sep 2008 03:39:05 -0500 vandana_ahuja 202948 at http://www.customerthink.com 162 Brands Use Social Media for Marketing http://www.customerthink.com/blog/162_brands_using_social_media_marketing http://www.customerthink.com/blog/162_brands_using_social_media_marketing#comments Digital Marketing Social Business Customer Strategy Sat, 06 Sep 2008 04:35:11 -0500 vandana_ahuja 202335 at http://www.customerthink.com Corporate 2.0: Some Companies Are Catching On—and They Are Fast! http://www.customerthink.com/blog/corporate_2_0_they_are_fast http://www.customerthink.com/blog/corporate_2_0_they_are_fast#comments CxO Leadership Social Business Voice of Customer Customer Strategy Chief Customer Officer Mon, 18 Aug 2008 22:09:47 -0500 vandana_ahuja 201480 at http://www.customerthink.com Web 2.0 Emerges Strong in McKinsey Survey http://www.customerthink.com/blog/web_2_0_high_mckinsey_survey http://www.customerthink.com/blog/web_2_0_high_mckinsey_survey#comments Social Business Customer Strategy Chief Customer Officer Chief Information Officer Technology Implementation Fri, 08 Aug 2008 23:49:30 -0500 vandana_ahuja 200993 at http://www.customerthink.com Emergent Social Software Platforms: Some FAQs http://www.customerthink.com/blog/emergent_social_software_platforms_faqs http://www.customerthink.com/blog/emergent_social_software_platforms_faqs#comments Social Business Chief Information Officer Mon, 28 Jul 2008 03:58:12 -0500 vandana_ahuja 200340 at http://www.customerthink.com Consumer Engagement and Technorati Authority: The Realm of Social Media http://www.customerthink.com/blog/consumer_engagement_technorati_authority_blogs http://www.customerthink.com/blog/consumer_engagement_technorati_authority_blogs#comments Digital Marketing Social Business Voice of Customer Customer Strategy Chief Customer Officer Fri, 06 Jun 2008 00:54:46 -0500 vandana_ahuja 198170 at http://www.customerthink.com Building Loyalty the Southwest Way: Let Your Customers Drive the Discussion http://www.customerthink.com/article/building_loyalty_southwest_way http://www.customerthink.com/article/building_loyalty_southwest_way#comments CxO Leadership Digital Marketing Service and Support Social Business Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Transportation / Travel / Leisure Mon, 28 Jan 2008 08:00:00 -0600 vandana_ahuja 2939 at http://www.customerthink.com People-Centricity or Customer-Centricity? http://www.customerthink.com/blog/peoplecentricity_or_customercentricity http://www.customerthink.com/blog/peoplecentricity_or_customercentricity#comments Digital Marketing Voice of Customer Customer Loyalty Fast-Moving Consumer Goods Customer Strategy Chief Customer Officer Transportation / Travel / Leisure Wed, 23 Jan 2008 12:03:28 -0600 vandana_ahuja 2928 at http://www.customerthink.com Achieving consumer engagement and building a brand relationship through interactivity http://www.customerthink.com/blog/level_interactivity_corporate_blog http://www.customerthink.com/blog/level_interactivity_corporate_blog#comments Digital Marketing Social Business Customer Strategy Chief Customer Officer Sun, 13 Jan 2008 08:21:42 -0600 vandana_ahuja 2882 at http://www.customerthink.com Cocreation-Participation From Passionate Customers http://www.customerthink.com/blog/cocreation_participation_passionate_customer http://www.customerthink.com/blog/cocreation_participation_passionate_customer#comments Digital Marketing Voice of Customer Chief Customer Officer Tue, 18 Dec 2007 10:30:06 -0600 vandana_ahuja 2781 at http://www.customerthink.com The CRM Forum, Mumbai, India, October 2007 http://www.customerthink.com/blog/crm_forum_mumbai_india http://www.customerthink.com/blog/crm_forum_mumbai_india#comments Social Business Chief Customer Officer Wed, 07 Nov 2007 04:47:10 -0600 vandana_ahuja 2545 at http://www.customerthink.com Branded Online Communities Move to Television http://www.customerthink.com/blog/branded_online_communities_move_television http://www.customerthink.com/blog/branded_online_communities_move_television#comments Digital Marketing Broadcast / Communications Social Business Sun, 07 Oct 2007 13:00:57 -0500 vandana_ahuja 2396 at http://www.customerthink.com Consumer-Generated Media and the Dissatisfied Customer http://www.customerthink.com/blog/consumer_generated_media_and_dissatisfied_cus http://www.customerthink.com/blog/consumer_generated_media_and_dissatisfied_cus#comments Broadcast / Communications Social Business Voice of Customer Tue, 11 Sep 2007 23:40:48 -0500 vandana_ahuja 2219 at http://www.customerthink.com Calculating the Marketing Value of a Social Network http://www.customerthink.com/blog/calculating_the_marketing_value_of_a_social_n http://www.customerthink.com/blog/calculating_the_marketing_value_of_a_social_n#comments Digital Marketing Social Business Tue, 04 Sep 2007 03:45:10 -0500 vandana_ahuja 2161 at http://www.customerthink.com Marketers Start To Use Social Networks as a CRM Tool http://www.customerthink.com/blog/marketers_start_to_use_social_networks_as_a_c http://www.customerthink.com/blog/marketers_start_to_use_social_networks_as_a_c#comments Social Business Customer Loyalty Chief Customer Officer Tue, 21 Aug 2007 23:47:30 -0500 vandana_ahuja 2103 at http://www.customerthink.com Can Social Media Be Used by Corporates To Manage Customer Satisfaction? http://www.customerthink.com/blog/corporates_social_media_manage_satisfaction http://www.customerthink.com/blog/corporates_social_media_manage_satisfaction#comments CxO Leadership Social Business Customer Experience Customer Strategy Tue, 07 Aug 2007 23:41:52 -0500 vandana_ahuja 2010 at http://www.customerthink.com Corporate Blogs Can Make Organizations Customer-Centric http://www.customerthink.com/article/blogs_make_corporations_customer_centric http://www.customerthink.com/article/blogs_make_corporations_customer_centric#comments CxO Leadership Digital Marketing Social Business Voice of Customer Fast-Moving Consumer Goods Chief Customer Officer Transportation / Travel / Leisure Mon, 06 Aug 2007 07:58:00 -0500 vandana_ahuja 1977 at http://www.customerthink.com Building Brand Equity Through Social Media http://www.customerthink.com/blog/building_brand_equity_through_social_media http://www.customerthink.com/blog/building_brand_equity_through_social_media#comments Digital Marketing Social Business Voice of Customer Wed, 01 Aug 2007 00:26:51 -0500 vandana_ahuja 1972 at http://www.customerthink.com The Correlation Between Consumer-Generated Media and Sales http://www.customerthink.com/blog/the_correlation_between_consumer_generated_me http://www.customerthink.com/blog/the_correlation_between_consumer_generated_me#comments Voice of Customer Fri, 20 Jul 2007 02:17:56 -0500 vandana_ahuja 1903 at http://www.customerthink.com The Era of the Empowered Consumer: Why Do Consumers Generate Content? http://www.customerthink.com/blog/era_of_empowered_consumer http://www.customerthink.com/blog/era_of_empowered_consumer#comments Social Business Customer Experience Voice of Customer Customer Loyalty Performance Metrics Chief Customer Officer Sun, 15 Jul 2007 01:19:15 -0500 vandana_ahuja 1858 at http://www.customerthink.com Peer Reviews and Consumer Behavior http://www.customerthink.com/blog/consumer_generated_media_influence_behaviour http://www.customerthink.com/blog/consumer_generated_media_influence_behaviour#comments Digital Marketing Social Business Voice of Customer Customer Loyalty Sat, 07 Jul 2007 00:00:41 -0500 vandana_ahuja 1819 at http://www.customerthink.com The Customer Was King, and We All Seemed To Know It http://www.customerthink.com/blog/customer_was_king_we_all_knew_it http://www.customerthink.com/blog/customer_was_king_we_all_knew_it#comments Digital Marketing Social Business Voice of Customer Chief Customer Officer Thu, 28 Jun 2007 07:47:45 -0500 vandana_ahuja 1786 at http://www.customerthink.com