http://www.customerthink.com/user_content/61 All Content for a User en http://www.customerthink.com/blog/bskyb_vs_eds_the_claim_the_judgement_and_the_consequences http://www.customerthink.com/blog/bskyb_vs_eds_the_claim_the_judgement_and_the_consequences#comments Wed, 24 Feb 2010 22:41:14 -0600 francis_buttle 231285 at http://www.customerthink.com http://www.customerthink.com/blog/where_is_the_best_practice_customer_generated_wiki http://www.customerthink.com/blog/where_is_the_best_practice_customer_generated_wiki#comments Sun, 07 Feb 2010 03:03:08 -0600 francis_buttle 230160 at http://www.customerthink.com http://www.customerthink.com/blog/enraged_customer_faces_multiple_attempted_murder_charges http://www.customerthink.com/blog/enraged_customer_faces_multiple_attempted_murder_charges#comments Fri, 05 Feb 2010 22:44:55 -0600 francis_buttle 230105 at http://www.customerthink.com http://www.customerthink.com/blog/eds_to_pay_interim_damages_of_200m_us317_million_to_bskyb 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201660 at http://www.customerthink.com http://www.customerthink.com/article/your_customer_complaints_costing_more http://www.customerthink.com/article/your_customer_complaints_costing_more#comments Service and Support Business / Legal Services Voice of Customer Customer Loyalty Customer Strategy Financial Services Chief Customer Officer Tue, 11 Mar 2008 08:00:00 -0500 francis_buttle 3203 at http://www.customerthink.com http://www.customerthink.com/blog/who_offering_degree_level_courses_crm http://www.customerthink.com/blog/who_offering_degree_level_courses_crm#comments Education Chief Customer Officer Customer Management Education Tue, 26 Feb 2008 03:09:24 -0600 francis_buttle 3150 at http://www.customerthink.com http://www.customerthink.com/blog/research_complaint_handling_processes_retention http://www.customerthink.com/blog/research_complaint_handling_processes_retention#comments Digital Marketing Service and Support Contact Center Voice of Customer Customer Loyalty Fri, 01 Feb 2008 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