All content posted by jim_sterne http://www.customerthink.com/user_content/58 All Content for a User en Web Analytics 101, Stardate 11.07: Don't Just Take Your Web Site's Pulse. Make Your Business Healthier http://www.customerthink.com/article/web_analytics_101_web_site_healthier http://www.customerthink.com/article/web_analytics_101_web_site_healthier#comments Digital Marketing Customer Analytics Web Analytics Performance Metrics Chief Information Officer Hospitality / Entertainment Mon, 05 Nov 2007 07:58:00 -0600 jim_sterne 2519 at http://www.customerthink.com Asking the Next Question To Improve Online Customer Experience http://www.customerthink.com/blog/improve_online_customer_experience http://www.customerthink.com/blog/improve_online_customer_experience#comments Digital Marketing Customer Analytics Customer Experience Voice of Customer Web Analytics Performance Metrics Thu, 20 Sep 2007 18:22:05 -0500 jim_sterne 2286 at http://www.customerthink.com Beyond Web Analytics: Measuring Web Site Success http://www.customerthink.com/blog/beyond_web_analytics_measuring_website_succes http://www.customerthink.com/blog/beyond_web_analytics_measuring_website_succes#comments Digital Marketing Customer Analytics Web Analytics Mon, 30 Jul 2007 13:15:20 -0500 jim_sterne 1953 at http://www.customerthink.com So Many Web Analytics Tools—So Little Time http://www.customerthink.com/blog/so_many_web_analytics_tools_so_little_time http://www.customerthink.com/blog/so_many_web_analytics_tools_so_little_time#comments Web Analytics Performance Metrics Mon, 02 Jul 2007 13:11:51 -0500 jim_sterne 1799 at http://www.customerthink.com 21 Reasons Why You Do NOT Need Web Analytics http://www.customerthink.com/blog/reasons_you_dont_need_web_analytics http://www.customerthink.com/blog/reasons_you_dont_need_web_analytics#comments Digital Marketing Web Analytics Performance Metrics Wed, 06 Jun 2007 22:42:29 -0500 jim_sterne 1402 at http://www.customerthink.com Web Analytics? Customer Analytics? Business Analytics? Yes http://www.customerthink.com/blog/web_analytics_customer_analytics_business_analytics http://www.customerthink.com/blog/web_analytics_customer_analytics_business_analytics#comments Digital Marketing Service and Support Customer Analytics Web Analytics Performance Metrics Chief Customer Officer Chief Information Officer Customer Information Architecture Tue, 01 May 2007 12:28:35 -0500 jim_sterne 1176 at http://www.customerthink.com The Emetrics Summit Announces Speaker Roster and Agenda for the Big Picture Event in San Francisco, May 7-9, 2007 http://www.customerthink.com/news/emetrics_summit_speaker_roster_agenda http://www.customerthink.com/news/emetrics_summit_speaker_roster_agenda#comments Digital Marketing Web Analytics Sun, 01 Apr 2007 12:43:14 -0500 jim_sterne 1002 at http://www.customerthink.com "Profiling Helps Us Help Our Customers": How Microsoft Approaches Customer Analytics http://www.customerthink.com/article/how_microsoft_uses_profiling http://www.customerthink.com/article/how_microsoft_uses_profiling#comments Digital Marketing Computers / Technology Customer Analytics Web Analytics Mon, 19 Mar 2007 07:59:00 -0500 jim_sterne 924 at http://www.customerthink.com Certifiability: Web Analytics Comes of Age http://www.customerthink.com/blog/certifiability_web_analytics http://www.customerthink.com/blog/certifiability_web_analytics#comments Digital Marketing Customer Analytics Customer Experience Enterprise Technology Web Analytics Chief Customer Officer Mon, 12 Mar 2007 16:38:09 -0500 jim_sterne 908 at http://www.customerthink.com Hello World http://www.customerthink.com/blog/hello_world http://www.customerthink.com/blog/hello_world#comments Digital Marketing Service and Support Customer Analytics Customer Experience Performance Metrics Chief Customer Officer Tue, 06 Mar 2007 12:10:40 -0600 jim_sterne 884 at http://www.customerthink.com You Are Not the Target Audience http://www.customerthink.com/article/you_are_not_the_target_audience http://www.customerthink.com/article/you_are_not_the_target_audience#comments Digital Marketing Customer Analytics Customer Experience Voice of Customer Customer Loyalty Customer Strategy Performance Metrics Mon, 12 Feb 2007 08:00:00 -0600 jim_sterne 657 at http://www.customerthink.com You Don't Have to Be Amazon.com to Target Your Emails http://www.customerthink.com/article/target_your_emails_ala_amazon http://www.customerthink.com/article/target_your_emails_ala_amazon#comments Digital Marketing Customer Analytics Customer Experience Customer Loyalty Small Business Chief Customer Officer Retail Sales Mon, 20 Mar 2006 02:00:00 -0600 jim_sterne 198 at http://www.customerthink.com Get More Value Out of a Customer-Centric Web Site http://www.customerthink.com/article/value_customer_centric_web_site http://www.customerthink.com/article/value_customer_centric_web_site#comments Digital Marketing Sales Performance Customer Analytics Customer Experience Web Analytics Performance Metrics Customer Information Architecture Tue, 15 Feb 2005 00:00:00 -0600 jim_sterne 751 at http://www.customerthink.com