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 <title>All content posted by christophercarfi</title>
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 <title>The Customer in Personal, Public and Business Realms</title>
 <link>http://www.customerthink.com/blog/the_customer_in_personal_public_and_business_realms</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_customer_in_personal_public_and_business_realms#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Thu, 25 Feb 2010 17:16:16 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
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<item>
 <title>The Fatal Flaw in the Google Buzz Interface</title>
 <link>http://www.customerthink.com/blog/the_fatal_flaw_in_the_google_buzz_interface</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_fatal_flaw_in_the_google_buzz_interface#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Wed, 10 Feb 2010 19:20:18 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
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 <title>Phrase of the Day: &quot;Transaction Myopia&quot;</title>
 <link>http://www.customerthink.com/blog/phrase_of_the_day_transaction_myopia</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/phrase_of_the_day_transaction_myopia#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Thu, 04 Feb 2010 21:16:33 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">230052 at http://www.customerthink.com</guid>
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<item>
 <title>The Social Customer Will Be Mobile</title>
 <link>http://www.customerthink.com/blog/the_social_customer_will_be_mobile</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_social_customer_will_be_mobile#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <pubDate>Thu, 04 Feb 2010 11:17:03 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
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<item>
 <title>American Airlines Hoses Me, Again</title>
 <link>http://www.customerthink.com/blog/american_airlines_hoses_me_again</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/american_airlines_hoses_me_again#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/transpor">Transportation / Travel / Leisure</category>
 <pubDate>Tue, 19 Jan 2010 19:16:01 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">229136 at http://www.customerthink.com</guid>
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<item>
 <title>From Social Media to Social Business</title>
 <link>http://www.customerthink.com/article/from_social_media_to_social_business</link>
 <description></description>
 <comments>http://www.customerthink.com/article/from_social_media_to_social_business#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/17">Organization Alignment</category>
 <pubDate>Thu, 07 Jan 2010 01:49:58 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">228492 at http://www.customerthink.com</guid>
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<item>
 <title>An IKEA In Every Basement</title>
 <link>http://www.customerthink.com/blog/an_ikea_in_every_basement</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/an_ikea_in_every_basement#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 04 Dec 2009 13:02:53 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">227259 at http://www.customerthink.com</guid>
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<item>
 <title>Fly The Evil Skies</title>
 <link>http://www.customerthink.com/blog/fly_the_evil_skies</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/fly_the_evil_skies#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/transpor">Transportation / Travel / Leisure</category>
 <pubDate>Sat, 21 Nov 2009 11:27:17 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">226742 at http://www.customerthink.com</guid>
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<item>
 <title>Twitter&#039;s &quot;Trending Topics&quot; Bridge Neighborhoods in Social Networks</title>
 <link>http://www.customerthink.com/blog/twitters_trending_topics_bridge_neighborhoods_in_social_networks</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/twitters_trending_topics_bridge_neighborhoods_in_social_networks#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 17 Nov 2009 13:37:58 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">226538 at http://www.customerthink.com</guid>
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<item>
 <title>Cerado Ventana Launches, Enables Brands to Improve Connections With Customers and Community Members</title>
 <link>http://www.customerthink.com/news/cerado_ventana_launches_brands_connect</link>
 <description></description>
 <comments>http://www.customerthink.com/news/cerado_ventana_launches_brands_connect#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <pubDate>Tue, 18 Nov 2008 18:58:17 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
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<item>
 <title>YouTube Is No Joke: Why You Shouldn&#039;t Ignore Social Networks</title>
 <link>http://www.customerthink.com/article/youtube_is_no_joke_dont_ignore_social_networks</link>
 <description></description>
 <comments>http://www.customerthink.com/article/youtube_is_no_joke_dont_ignore_social_networks#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Mon, 29 Jan 2007 00:07:59 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">548 at http://www.customerthink.com</guid>
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<item>
 <title>Companies Are Actually Engaging in Conversations With Customers</title>
 <link>http://www.customerthink.com/companies_actually_engaging_in_conversations_with_customers</link>
 <description></description>
 <comments>http://www.customerthink.com/companies_actually_engaging_in_conversations_with_customers#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <pubDate>Mon, 04 Dec 2006 02:00:00 -0600</pubDate>
 <dc:creator>christophercarfi</dc:creator>
 <guid isPermaLink="false">101 at http://www.customerthink.com</guid>
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