All posts by timsanchez
| Title | Type | Date | Views |
Comments |
Categories |
|---|---|---|---|---|---|
| Nordstrom Nails Service Recovery | Blog | 2011-01-10 | 2,058 | 0 | Service and Support |
| Essential Tech Tools to Get Things Done | Blog | 2011-01-04 | 1,400 | 0 | Enterprise Technology |
| Customer Experience via Prezi | Blog | 2010-09-07 | 1,120 | 0 | Customer Experience |
| Bad Customer Experiences Are More Expensive Than You Think | Blog | 2010-09-24 | 1,596 | 0 | Customer Experience |
| Are You Prepared To Be an SOB? | Blog | 2010-09-28 | 1,585 | 0 | Service and Support |
| Customer Expectations You Can Ignore | Blog | 2010-11-04 | 1,896 | 0 | Customer Experience |
| Customer Experience Bootcamp – An Interview with Annie Tsai | Blog | 2010-12-03 | 1,285 | 0 | Customer Experience |
| The Customer is Always… | Blog | 2010-12-15 | 1,219 | 0 | Service and Support, Customer Experience |
| Winning with Social CRM in B2B | Blog | 2011-03-22 | 2,494 | 0 | Customer Strategy, Social Business, Customer Experience |
| Confused about Customer Experience | Blog | 2011-07-25 | 1,313 | 0 | Digital Marketing, Customer Experience |
| The Passion Derivative | Blog | 2011-08-22 | 1,039 | 0 | Customer Experience |
| Review: Customer Experience – Future Trends & Insights | Blog | 2010-12-22 | 1,763 | 0 | Customer Experience |
| Customer Complaints, A Company’s Favorite Gift | Blog | 2011-01-20 | 2,385 | 0 | Customer Experience |
| A Minor Customer Experience Fail by Nordstrom | Blog | 2011-01-05 | 1,485 | 0 | Service and Support, Customer Experience |
| How LEGO does Customer Experience | Blog | 2010-08-23 | 3,883 | 0 | Customer Experience |
| Customer Infographics from 2010 | Blog | 2010-12-30 | 5,486 | 0 | Service and Support, Customer Experience |
| 10 Things that are Killing Your Dreams | Blog | 2010-09-23 | 1,149 | 0 | Sales Performance |
| 4 Lessons From the Best Teacher You’ve Never Heard Of | Blog | 2010-09-27 | 1,404 | 0 | Customer Experience |
| Zappos Airlines – A First Class Ticket to Customer Experience | Blog | 2010-11-17 | 2,140 | 0 | Customer Experience |
| Focus, Focus, Focus | Blog | 2011-06-13 | 3,158 | 0 | Service and Support, Customer Experience, Voice of Customer, Customer Loyalty |
| Sharing is Good Business | Blog | 2011-08-08 | 783 | 0 | Customer Experience |
| 12 Reasons Bad Customer Service Isn’t Your Fault | Blog | 2011-12-08 | 881 | 0 | Service and Support |
| The Key to Connecting with Others | Blog | 2010-12-23 | 1,355 | 1 | Social Business |
| Does Social Media mean More or Better? | Blog | 2010-08-29 | 1,294 | 1 | Social Business |
| 5 Tips to Fix Your Annoying Email Etiquette | Blog | 2010-12-07 | 2,077 | 1 | Social Business |
| The Social Media Addict Purchasing Process | Blog | 2010-12-17 | 1,569 | 1 | Digital Marketing, Social Business |
| How To Make Millions Using Twitter | Blog | 2011-02-25 | 1,924 | 2 | Service and Support, Customer Experience |
| 22 Inspirational Customer Service Quotes | Blog | 2010-10-04 | 4,057 | 2 | Service and Support |
| How To Take Notes and Wow Customers a.k.a. Evernote and Livescribe Kick Ass | Blog | 2011-03-01 | 2,026 | 2 | Enterprise Technology |
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