All posts by dtyner

Title	Type	Date	Views	Comments	Categories
The Velveteen Sales Rep	Blog	2011-02-25	787	0	Sales Performance
Things to Consider Before Cold Calling	Blog	2011-02-16	618	0	Sales Performance
6 Reasons Why, In Sales Management, Bigger Isn’t Always Better	Blog	2010-11-25	1,131	0	Sales Performance
5 Steps To Achieving Your Sales Goals	Blog	2010-09-21	1,518	0	Sales Performance
The Role of an Elite Sales Manager in Prospecting	Blog	2010-09-02	1,490	0	Sales Performance
7 Sales Strategies To Transform CRM Management	Blog	2010-08-26	2,233	3	Sales Performance
Sales Techniques to Control Internal Sales Presentations	Blog	2010-08-18	1,078	0	Sales Performance
Exceed Your Sales Expectations	Blog	2010-08-11	1,112	0	Sales Performance
Sales Is A Numbers Game - But No One Wants To Be A Number	Blog	2010-08-05	1,184	0	Sales Performance
Four Sales Techniques to Build Credibility with a Prospect	Blog	2010-07-23	2,101	0	Sales Performance
3 Sales Techniques for Better Follow-Up	Blog	2010-06-25	2,924	1	Sales Performance
Three Things Every Sales Force Needs to Know	Blog	2010-06-17	1,282	2	Leadership, Sales Performance
Four Advanced Sales Techniques for Opening Locked Doors	Blog	2010-05-27	3,808	3	Sales Performance
Sales Stars: Defenders Of The Galaxy	Blog	2010-05-19	1,094	2	Leadership, Sales Performance
9 Ways to Avoid Getting Made Fun Of as a Sales Manager	Blog	2010-05-13	1,532	0	Leadership, Sales Performance, Social Business, Customer Loyalty
Four Sales Strategies for Proactive Customer Interactions	Blog	2010-05-05	4,157	4	Sales Performance
4 Ways to Avoid the “Just Friends” Speech in Sales	Blog	2010-05-02	1,238	0	Sales Performance

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.