<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0" xml:base="http://www.customerthink.com" xmlns:dc="http://purl.org/dc/elements/1.1/">
<channel>
 <title>All content posted by bjmoltz</title>
 <link>http://www.customerthink.com/user_content/144420</link>
 <description>All Content for a User</description>
 <language>en</language>
<item>
 <title>Wake Up to The Dream…Again!</title>
 <link>http://www.customerthink.com/blog/wake_up_to_the_dream_again</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/wake_up_to_the_dream_again#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Thu, 18 Mar 2010 18:20:49 -0500</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">232380 at http://www.customerthink.com</guid>
</item>
<item>
 <title>9 Things I Learned at SXSW</title>
 <link>http://www.customerthink.com/blog/9_things_i_learned_at_sxsw</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/9_things_i_learned_at_sxsw#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 16 Mar 2010 19:15:09 -0500</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">232242 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Meet Carol Roth: The Best Business Advice You Never Asked For</title>
 <link>http://www.customerthink.com/blog/meet_carol_roth_the_best_business_advice_you_never_asked_for</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/meet_carol_roth_the_best_business_advice_you_never_asked_for#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <pubDate>Thu, 11 Mar 2010 08:17:25 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">232003 at http://www.customerthink.com</guid>
</item>
<item>
 <title>No Longer Mad Men, Welcome to Elsewhere</title>
 <link>http://www.customerthink.com/blog/no_longer_mad_men_welcome_to_elsewhere</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/no_longer_mad_men_welcome_to_elsewhere#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Thu, 04 Mar 2010 11:21:00 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">231646 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Have You Traded Your Soul For Your Business?</title>
 <link>http://www.customerthink.com/blog/have_you_traded_your_soul_for_your_business</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/have_you_traded_your_soul_for_your_business#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Tue, 02 Mar 2010 07:15:23 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">231493 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Making Your Elevator Pitch</title>
 <link>http://www.customerthink.com/blog/making_your_elevator_pitch</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/making_your_elevator_pitch#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Sun, 28 Feb 2010 11:17:28 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">231413 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Mari Smith: How to Build Your Social Media Strategy</title>
 <link>http://www.customerthink.com/blog/mari_smith_how_to_build_your_social_media_strategy</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/mari_smith_how_to_build_your_social_media_strategy#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 23 Feb 2010 13:21:53 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">231206 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Think Olympics: How To Be a Great Business Presenter</title>
 <link>http://www.customerthink.com/blog/think_olympics_how_to_be_a_great_business_presenter</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/think_olympics_how_to_be_a_great_business_presenter#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Fri, 19 Feb 2010 19:20:53 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">231042 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Forget Your Mistakes, Learn from the People Around You</title>
 <link>http://www.customerthink.com/blog/forget_your_mistakes_learn_from_the_people_around_you</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/forget_your_mistakes_learn_from_the_people_around_you#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Wed, 10 Feb 2010 21:20:43 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">230486 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Budget Squeezes A Little Extra From You</title>
 <link>http://www.customerthink.com/blog/budget_squeezes_a_little_extra_from_you</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/budget_squeezes_a_little_extra_from_you#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <pubDate>Mon, 08 Feb 2010 09:16:31 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">230251 at http://www.customerthink.com</guid>
</item>
<item>
 <title>5 Ways You are a Tour Guide for Your Customers</title>
 <link>http://www.customerthink.com/blog/5_ways_you_are_a_tour_guide_for_your_customers</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/5_ways_you_are_a_tour_guide_for_your_customers#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <pubDate>Tue, 02 Feb 2010 07:19:56 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">229809 at http://www.customerthink.com</guid>
</item>
<item>
 <title>What Your Business Can Learn From The Grammys</title>
 <link>http://www.customerthink.com/blog/what_your_business_can_learn_from_the_grammys</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_your_business_can_learn_from_the_grammys#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Mon, 01 Feb 2010 07:16:08 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">229711 at http://www.customerthink.com</guid>
</item>
<item>
 <title>The Top 5 Things That Business School Did Not Teach Me</title>
 <link>http://www.customerthink.com/blog/the_top_5_things_that_business_school_did_not_teach_me</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_top_5_things_that_business_school_did_not_teach_me#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Wed, 27 Jan 2010 06:15:40 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">229463 at http://www.customerthink.com</guid>
</item>
<item>
 <title>How to Know When to Give Up</title>
 <link>http://www.customerthink.com/blog/how_to_know_when_to_give_up</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/how_to_know_when_to_give_up#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Tue, 26 Jan 2010 07:17:39 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">229401 at http://www.customerthink.com</guid>
</item>
<item>
 <title>For My 50th: What We Can Learn About Business In the Movies</title>
 <link>http://www.customerthink.com/blog/what_we_can_learn_about_business_in_the_movies</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_we_can_learn_about_business_in_the_movies#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Fri, 22 Jan 2010 10:15:48 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">229269 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Your Bliss is Behind the One Thing That Scares You the Most</title>
 <link>http://www.customerthink.com/blog/your_bliss_is_behind_the_one_thing_that_scares_you_the_most</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/your_bliss_is_behind_the_one_thing_that_scares_you_the_most#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/small_bu">Small Business</category>
 <pubDate>Sat, 09 Jan 2010 11:17:24 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">228620 at http://www.customerthink.com</guid>
</item>
<item>
 <title>What Are Your Business Plans for 2010?</title>
 <link>http://www.customerthink.com/blog_what_are_your_business_plans_for_2010</link>
 <description></description>
 <comments>http://www.customerthink.com/blog_what_are_your_business_plans_for_2010#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Tue, 15 Dec 2009 19:16:55 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227770 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Forget Flash Relationships, This Is the Referral Age</title>
 <link>http://www.customerthink.com/node/227617</link>
 <description></description>
 <comments>http://www.customerthink.com/node/227617#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 12 Dec 2009 17:17:16 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227617 at http://www.customerthink.com</guid>
</item>
<item>
 <title>The Manifesto for BAM!-Good Customer Service</title>
 <link>http://www.customerthink.com/article/manifesto_for_bam_good_customer_service</link>
 <description></description>
 <comments>http://www.customerthink.com/article/manifesto_for_bam_good_customer_service#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <pubDate>Sat, 12 Dec 2009 00:00:00 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226435 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Think Pink: What Business Needs for the Holidays</title>
 <link>http://www.customerthink.com/blog/think_pink_what_business_needs_for_the_holidays</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/think_pink_what_business_needs_for_the_holidays#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <pubDate>Mon, 07 Dec 2009 07:17:53 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227337 at http://www.customerthink.com</guid>
</item>
<item>
 <title>How to Get Millions of Video Viewers: Cali Lewis, GeekBrief.TV and The Toilet Paper Entrepreneur</title>
 <link>http://www.customerthink.com/blog/how_to_get_millions_of_video_viewers_cali_lewis_geekbrief_tv_and_the_toilet_paper_entrepreneur</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/how_to_get_millions_of_video_viewers_cali_lewis_geekbrief_tv_and_the_toilet_paper_entrepreneur#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 04 Dec 2009 11:18:13 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227257 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Broken Promises Increase in the Great Recession</title>
 <link>http://www.customerthink.com/blog/broken_promises_increase_in_the_great_recession</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/broken_promises_increase_in_the_great_recession#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 03 Dec 2009 10:17:51 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227228 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Is that Email Bloggable?</title>
 <link>http://www.customerthink.com/blog/is_that_email_bloggable</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/is_that_email_bloggable#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 01 Dec 2009 07:15:18 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227081 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Give Your Employees Time to Shop on Cyber Monday</title>
 <link>http://www.customerthink.com/blog/give_your_employees_time_to_shop_on_cyber_monday</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/give_your_employees_time_to_shop_on_cyber_monday#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <pubDate>Mon, 30 Nov 2009 07:17:28 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">227019 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Black Friday Looked Better in the Ads than Real Life!</title>
 <link>http://www.customerthink.com/blog/black_friday_looked_better_in_the_ads_than_real_life</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/black_friday_looked_better_in_the_ads_than_real_life#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/retail_s">Retail Sales</category>
 <pubDate>Fri, 27 Nov 2009 19:15:26 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226972 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Six I am Thankful For in 2009</title>
 <link>http://www.customerthink.com/blog/six_i_am_thankful_for_in_2009</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/six_i_am_thankful_for_in_2009#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Wed, 25 Nov 2009 11:00:34 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226918 at http://www.customerthink.com</guid>
</item>
<item>
 <title>When Will the Jobs Come Back?</title>
 <link>http://www.customerthink.com/blog/when_will_the_jobs_come_back</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/when_will_the_jobs_come_back#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <pubDate>Tue, 24 Nov 2009 13:51:48 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226868 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Forget Banks, Get Loans Through Peer to Peer Lending</title>
 <link>http://www.customerthink.com/blog/forget_banks_get_loans_through_peer_to_peer_lending</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/forget_banks_get_loans_through_peer_to_peer_lending#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/financia">Financial Services</category>
 <pubDate>Sat, 21 Nov 2009 11:44:14 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226746 at http://www.customerthink.com</guid>
</item>
<item>
 <title>An Economic Recovery Coming Soon to A City Near You</title>
 <link>http://www.customerthink.com/blog/an_economic_recovery_coming_soon_to_a_city_near_you</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/an_economic_recovery_coming_soon_to_a_city_near_you#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Tue, 17 Nov 2009 01:37:35 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226477 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Want to be Better at Business? Learn from the Comedians!</title>
 <link>http://www.customerthink.com/blog/want_to_be_better_at_business_learn_from_the_comedians</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/want_to_be_better_at_business_learn_from_the_comedians#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <pubDate>Sun, 15 Nov 2009 19:25:24 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226331 at http://www.customerthink.com</guid>
</item>
<item>
 <title>The Zappos Way: Clarity of Character and Fewer Boundaries</title>
 <link>http://www.customerthink.com/blog/the_zappos_way_clarity_of_character_and_fewer_boundaries</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_zappos_way_clarity_of_character_and_fewer_boundaries#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Thu, 12 Nov 2009 02:20:54 -0600</pubDate>
 <dc:creator>bjmoltz</dc:creator>
 <guid isPermaLink="false">226089 at http://www.customerthink.com</guid>
</item>
</channel>
</rss>
