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 <title>All content posted by hkotadia</title>
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 <title>How Customer Engagement will determine winning brands in Social Era</title>
 <link>http://www.customerthink.com/blog/how_customer_engagement_will_determine_winning_brands_in_social_era</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/how_customer_engagement_will_determine_winning_brands_in_social_era#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sun, 14 Mar 2010 00:20:43 -0600</pubDate>
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<item>
 <title>Reasons why Foursquare is the hottest Social Network on the web</title>
 <link>http://www.customerthink.com/blog/reasons_why_foursquare_is_the_hottest_social_network_on_the_web</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/reasons_why_foursquare_is_the_hottest_social_network_on_the_web#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 13 Mar 2010 00:16:15 -0600</pubDate>
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<item>
 <title>Secret of Ford’s Social Media Success</title>
 <link>http://www.customerthink.com/blog/secret_of_ford_s_social_media_success</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/secret_of_ford_s_social_media_success#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 12 Mar 2010 01:19:29 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>What if James Cameron directs Avatar like movie on Social CRM ….</title>
 <link>http://www.customerthink.com/blog/what_if_james_cameron_directs_avatar_like_movie_on_social_crm</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_if_james_cameron_directs_avatar_like_movie_on_social_crm#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/categories/innovation">Innovation</category>
 <pubDate>Sun, 07 Mar 2010 17:15:28 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social CRM: Take the Leap of Faith</title>
 <link>http://www.customerthink.com/blog/social_crm_take_the_leap_of_faith</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_crm_take_the_leap_of_faith#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sun, 07 Mar 2010 01:15:31 -0600</pubDate>
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<item>
 <title>Perfect Tango: Social Media and Smart Phones</title>
 <link>http://www.customerthink.com/blog/perfect_tango_social_media_and_smart_phones</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/perfect_tango_social_media_and_smart_phones#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <pubDate>Thu, 04 Mar 2010 13:19:51 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social Games market to touch $15 Billion in 5 years!</title>
 <link>http://www.customerthink.com/blog/social_games_market_to_touch_15_billion_in_5_years</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_games_market_to_touch_15_billion_in_5_years#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sun, 28 Feb 2010 23:19:25 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>What does it take to succeed in Social Games?</title>
 <link>http://www.customerthink.com/blog/what_does_it_take_to_succeed_in_social_games</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_does_it_take_to_succeed_in_social_games#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 27 Feb 2010 15:21:32 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Facebook and Social Games</title>
 <link>http://www.customerthink.com/blog/facebook_and_social_games</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/facebook_and_social_games#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 26 Feb 2010 23:15:04 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social Media Vision 2020</title>
 <link>http://www.customerthink.com/blog/social_media_vision_2020</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_vision_2020#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 26 Feb 2010 19:15:05 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social Media turning Marketers into Media Companies?</title>
 <link>http://www.customerthink.com/blog/social_media_turning_marketers_into_media_companies</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_turning_marketers_into_media_companies#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sun, 14 Feb 2010 22:19:32 -0600</pubDate>
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<item>
 <title>Really? Social Media Better Done “In house”</title>
 <link>http://www.customerthink.com/blog/really_social_media_done_better_in_house</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/really_social_media_done_better_in_house#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sun, 07 Feb 2010 23:20:18 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Cisco and Pepsico CEOs on Social Networking</title>
 <link>http://www.customerthink.com/blog/cisco_and_pepsico_ceos_on_social_networking</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/cisco_and_pepsico_ceos_on_social_networking#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 05 Feb 2010 18:16:33 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Should Companies restrict Employees’ Social Media use?</title>
 <link>http://www.customerthink.com/blog/should_companies_restrict_employees_social_media_use</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/should_companies_restrict_employees_social_media_use#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 02 Feb 2010 22:17:58 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Definition: Social CRM</title>
 <link>http://www.customerthink.com/blog/definition_social_crm</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/definition_social_crm#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 30 Jan 2010 13:19:24 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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</item>
<item>
 <title>Social Media and Real Time News</title>
 <link>http://www.customerthink.com/blog/social_media_and_real_time_news</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_and_real_time_news#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Thu, 28 Jan 2010 03:17:07 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Dear CEOs, please Tweet!</title>
 <link>http://www.customerthink.com/blog/dear_ceo_please_tweet</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/dear_ceo_please_tweet#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Mon, 25 Jan 2010 19:16:18 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Socialnomics author Erik Qualman on impact of Social Media</title>
 <link>http://www.customerthink.com/blog/socialnomics_author_erik_qualman_on_impact_of_social_media</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/socialnomics_author_erik_qualman_on_impact_of_social_media#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 23 Jan 2010 22:16:52 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social CRM: Top priority for CMOs</title>
 <link>http://www.customerthink.com/blog/social_crm_top_priority_for_cmos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_crm_top_priority_for_cmos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 22 Jan 2010 22:19:52 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Kodak CMO Jeff Hayzlett on his use of Twitter</title>
 <link>http://www.customerthink.com/blog/kodak_cmo_jeff_hayzlett_on_his_use_of_twitter</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/kodak_cmo_jeff_hayzlett_on_his_use_of_twitter#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Wed, 20 Jan 2010 20:17:16 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>CES 2010: Cool Tech Toys!</title>
 <link>http://www.customerthink.com/blog/ces_2010_cool_tech_toys</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/ces_2010_cool_tech_toys#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <pubDate>Sat, 09 Jan 2010 23:15:06 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
 <guid isPermaLink="false">228625 at http://www.customerthink.com</guid>
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<item>
 <title>What Comes Next in Social Media?</title>
 <link>http://www.customerthink.com/blog/what_comes_next_in_social_media</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_comes_next_in_social_media#comments</comments>
 <pubDate>Sat, 09 Jan 2010 21:17:57 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
 <guid isPermaLink="false">228624 at http://www.customerthink.com</guid>
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<item>
 <title>2010: The Rise of Social Media in Asia</title>
 <link>http://www.customerthink.com/blog/2010_the_rise_of_social_media_in_asia</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/2010_the_rise_of_social_media_in_asia#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 08 Jan 2010 23:17:06 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Employees Are Social Media Marketers</title>
 <link>http://www.customerthink.com/blog/employees_are_social_media_marketers</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/employees_are_social_media_marketers#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Thu, 07 Jan 2010 15:16:54 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Top 50 Facebook Pages</title>
 <link>http://www.customerthink.com/blog/top_50_facebook_pages</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/top_50_facebook_pages#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 05 Jan 2010 15:18:38 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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</item>
<item>
 <title>2010: Year of Social CRM</title>
 <link>http://www.customerthink.com/blog/2010_year_of_social_crm</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/2010_year_of_social_crm#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 02 Jan 2010 23:16:01 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Goodbye 2009, Welcome 2010</title>
 <link>http://www.customerthink.com/blog/goodbye_2009_welcome_2010</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/goodbye_2009_welcome_2010#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <category domain="http://www.customerthink.com/categories/innovation">Innovation</category>
 <pubDate>Thu, 31 Dec 2009 23:00:00 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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</item>
<item>
 <title>Social Media and Divorce</title>
 <link>http://www.customerthink.com/blog/social_media_and_divorce</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_and_divorce#comments</comments>
 <pubDate>Wed, 30 Dec 2009 03:17:56 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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</item>
<item>
 <title>Social Media: Platform or Provocation for Innovation?</title>
 <link>http://www.customerthink.com/blog/social_media_platform_or_provocation_for_innovation</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_platform_or_provocation_for_innovation#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/categories/innovation">Innovation</category>
 <pubDate>Wed, 23 Dec 2009 15:15:46 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Secret of Dell’s Social Media Success</title>
 <link>http://www.customerthink.com/blog/secret_of_dell_s_social_media_success</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/secret_of_dell_s_social_media_success#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/computer">Computers / Technology</category>
 <pubDate>Tue, 22 Dec 2009 23:15:04 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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</item>
<item>
 <title>Social Media: Hype or Real?</title>
 <link>http://www.customerthink.com/blog/social_media_hype_or_real</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_hype_or_real#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Mon, 21 Dec 2009 04:16:12 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>What drives Company valuation in Social Media?</title>
 <link>http://www.customerthink.com/blog/what_drives_company_valuation_in_social_media</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_drives_company_valuation_in_social_media#comments</comments>
 <pubDate>Sun, 20 Dec 2009 15:15:45 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
 <guid isPermaLink="false">227946 at http://www.customerthink.com</guid>
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<item>
 <title>Social Media and Employee Engagement: Case Studies</title>
 <link>http://www.customerthink.com/blog/social_media_and_employee_engagement_case_studies</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_and_employee_engagement_case_studies#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 19 Dec 2009 22:15:53 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>TED Talk by Alexis Ohanian on How to make a splash in Social Media</title>
 <link>http://www.customerthink.com/blog/ted_talk_by_alexis_ohanian_on_how_to_make_a_splash_in_social_media</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/ted_talk_by_alexis_ohanian_on_how_to_make_a_splash_in_social_media#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Thu, 17 Dec 2009 22:15:07 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social Media ROI for Dummies</title>
 <link>http://www.customerthink.com/blog/social_media_roi_for_dummies</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_roi_for_dummies#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Wed, 16 Dec 2009 23:15:20 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>B2B: Business Case for Social Media</title>
 <link>http://www.customerthink.com/blog/b2b_business_case_for_social_media</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/b2b_business_case_for_social_media#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Tue, 15 Dec 2009 22:17:49 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Social Media and Co-creation of New Products: Del Monte Case Study</title>
 <link>http://www.customerthink.com/blog/social_media_and_co_creation_of_new_products_del_monte_case_study</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/social_media_and_co_creation_of_new_products_del_monte_case_study#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/categories/innovation">Innovation</category>
 <pubDate>Tue, 15 Dec 2009 15:15:28 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Tiger Woods, Brand Crisis and Social Media</title>
 <link>http://www.customerthink.com/node/227669</link>
 <description></description>
 <comments>http://www.customerthink.com/node/227669#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Mon, 14 Dec 2009 01:17:02 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Why NOW is the time to invest in Social CRM</title>
 <link>http://www.customerthink.com/node/227619</link>
 <description></description>
 <comments>http://www.customerthink.com/node/227619#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 12 Dec 2009 21:15:38 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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<item>
 <title>Brand Advocacy and Social Media</title>
 <link>http://www.customerthink.com/blog/brand_advocacy_and_social_media</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/brand_advocacy_and_social_media#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Sat, 12 Dec 2009 03:15:29 -0600</pubDate>
 <dc:creator>hkotadia</dc:creator>
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