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 <title>Tighter Integration Between Ecommerce Websites and Social Media Sites is Essential</title>
 <link>http://www.customerthink.com/blog/tighter_integration_between_ecommerce_websites_and_social_media_sites_is_essential</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/tighter_integration_between_ecommerce_websites_and_social_media_sites_is_essential#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Fri, 05 Mar 2010 07:16:25 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>The inevitability of free shipping</title>
 <link>http://www.customerthink.com/blog/the_inevitability_of_free_shipping</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_inevitability_of_free_shipping#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Tue, 23 Feb 2010 11:15:12 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Role Playing Helps Clarify Website Conversion Priorities</title>
 <link>http://www.customerthink.com/blog/role_playing_helps_clarify_website_conversion_priorities</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/role_playing_helps_clarify_website_conversion_priorities#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Thu, 11 Feb 2010 06:18:58 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Remarketing to Shopping Cart Abandoners at Eat’n Park</title>
 <link>http://www.customerthink.com/blog/remarketing_to_shopping_cart_abandoners_at_eat_n_park</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/remarketing_to_shopping_cart_abandoners_at_eat_n_park#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Mon, 08 Feb 2010 05:16:26 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Web Users Don’t Wait for Marketers</title>
 <link>http://www.customerthink.com/blog/web_users_don_t_wait_for_marketers</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/web_users_don_t_wait_for_marketers#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Fri, 22 Jan 2010 08:16:24 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>What Conversion Rates from January 5 and 6 Can Tell Us</title>
 <link>http://www.customerthink.com/blog/what_conversion_rates_from_january_5_and_6_can_tell_us</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/what_conversion_rates_from_january_5_and_6_can_tell_us#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Thu, 21 Jan 2010 18:54:57 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Shopping Cart Abandonment Could Be CES’ Biggest Hurdle</title>
 <link>http://www.customerthink.com/blog/shopping_cart_abandonment_could_be_ces_biggest_hurdle</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/shopping_cart_abandonment_could_be_ces_biggest_hurdle#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Thu, 07 Jan 2010 11:16:02 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>The Cyber Monday Hangover</title>
 <link>http://www.customerthink.com/blog/the_cyber_monday_hangover</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_cyber_monday_hangover#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Thu, 17 Dec 2009 09:57:50 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Discount or Die?</title>
 <link>http://www.customerthink.com/blog/discount_or_die</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/discount_or_die#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/retail_s">Retail Sales</category>
 <pubDate>Thu, 10 Dec 2009 01:54:36 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Analysis: How Shopping Cart Abandonment Affected Cyber Monday and Black Friday</title>
 <link>http://www.customerthink.com/blog/analysis_how_shopping_cart_abandonment_affected_cyber_monday_and_black_friday</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/analysis_how_shopping_cart_abandonment_affected_cyber_monday_and_black_friday#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Wed, 02 Dec 2009 16:06:34 -0600</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Omniture out of fresh ideas, sells to Adobe</title>
 <link>http://www.customerthink.com/blog/omniture_out_of_fresh_ideas_sells_to_adobe</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/omniture_out_of_fresh_ideas_sells_to_adobe#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <pubDate>Tue, 15 Sep 2009 18:28:51 -0500</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Email Transforms Website Conversion</title>
 <link>http://www.customerthink.com/blog/email_transforms_website_conversion</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/email_transforms_website_conversion#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <pubDate>Fri, 24 Jul 2009 15:45:54 -0500</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Google Analytics Users: We Need New Tools to Turn Website Conversion</title>
 <link>http://www.customerthink.com/blog/google_analytics_users_we_need_new_tools_to_turn_website_conversion</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/google_analytics_users_we_need_new_tools_to_turn_website_conversion#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/13">Customer Information Architecture</category>
 <pubDate>Fri, 10 Jul 2009 17:18:18 -0500</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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<item>
 <title>Optimizing Website Conversion: Real-time Monitoring and Abandonment Follow-up</title>
 <link>http://www.customerthink.com/blog/optimizing_website_conversion_real_time_monitoring_and_abandonment_follow_up</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/optimizing_website_conversion_real_time_monitoring_and_abandonment_follow_up#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/taxonomy/term/16">Performance Metrics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <pubDate>Fri, 05 Jun 2009 13:30:22 -0500</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
 <guid isPermaLink="false">219304 at http://www.customerthink.com</guid>
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<item>
 <title>Transforming ‘Lip Service’ into Customer Service</title>
 <link>http://www.customerthink.com/blog/transforming_lip_service_into_customer_service</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/transforming_lip_service_into_customer_service#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/43">Web Analytics</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <pubDate>Fri, 29 May 2009 14:43:33 -0500</pubDate>
 <dc:creator>Charles_Nicholls</dc:creator>
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