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 <title>All content posted by JoshuaHorwitz</title>
 <link>http://www.customerthink.com/user_content/133538</link>
 <description>All Content for a User</description>
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<item>
 <title>Are You Interacting With Others That Engage Customers?</title>
 <link>http://www.customerthink.com/blog/are_you_interacting_with_others_that_engage_customers</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/are_you_interacting_with_others_that_engage_customers#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Tue, 02 Mar 2010 07:15:29 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">231494 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Do You Have a Map For How You’d Like Your Program to Evolve?</title>
 <link>http://www.customerthink.com/blog/do_you_have_a_map_for_how_you_d_like_your_program_to_evolve</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/do_you_have_a_map_for_how_you_d_like_your_program_to_evolve#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Tue, 23 Feb 2010 07:19:13 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">231168 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Do You Have Support From Sales And Sales Management?</title>
 <link>http://www.customerthink.com/blog/do_you_have_support_from_sales_and_sales_management</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/do_you_have_support_from_sales_and_sales_management#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Tue, 16 Feb 2010 07:20:03 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">230796 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Do You Have an Executive Sponsor With Political Influence and Budget Authority?</title>
 <link>http://www.customerthink.com/blog/do_you_have_an_executive_sponsor_with_political_influence_and_budget_authority</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/do_you_have_an_executive_sponsor_with_political_influence_and_budget_authority#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Mon, 08 Feb 2010 08:15:43 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">230245 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Is There Consistent Acknowledgement That References Are Valuable?</title>
 <link>http://www.customerthink.com/blog/is_there_consistent_acknowledgement_that_references_are_valuable</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/is_there_consistent_acknowledgement_that_references_are_valuable#comments</comments>
 <pubDate>Mon, 01 Feb 2010 08:19:33 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">229714 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Building a Checklist For a Succesful Customer Reference Program</title>
 <link>http://www.customerthink.com/blog/building_a_checklist_for_a_succesful_customer_reference_program</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/building_a_checklist_for_a_succesful_customer_reference_program#comments</comments>
 <pubDate>Mon, 25 Jan 2010 10:19:42 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">229356 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Questions Your Customers May be Asked…</title>
 <link>http://www.customerthink.com/blog/questions_your_customers_may_be_asked</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/questions_your_customers_may_be_asked#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 07 Jan 2010 07:17:19 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">228503 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Like At The Birth Of PR?</title>
 <link>http://www.customerthink.com/blog/like_at_the_birth_of_pr</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/like_at_the_birth_of_pr#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Wed, 16 Dec 2009 07:15:37 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">227791 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Boston Area Customer Reference Professionals Quaterly Meeting</title>
 <link>http://www.customerthink.com/blog/boston_area_customer_reference_professionals_quaterly_meeting</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/boston_area_customer_reference_professionals_quaterly_meeting#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Thu, 10 Dec 2009 15:15:06 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">227531 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Getting the Most Out of Your Customer References</title>
 <link>http://www.customerthink.com/blog/getting_the_most_out_of_your_customer_references</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/getting_the_most_out_of_your_customer_references#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 20 Nov 2009 13:01:46 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">226710 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Quick…Define a Customer Reference</title>
 <link>http://www.customerthink.com/blog/quick_define_a_customer_reference</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/quick_define_a_customer_reference#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 13 Nov 2009 15:28:04 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">226166 at http://www.customerthink.com</guid>
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<item>
 <title>New Handbook Provides Businesses the Keys to Success with Customer References</title>
 <link>http://www.customerthink.com/news/new_handbook_provides_businesses_the_keys_to_success_with_customer_references</link>
 <description></description>
 <comments>http://www.customerthink.com/news/new_handbook_provides_businesses_the_keys_to_success_with_customer_references#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/large_bu">Large Enterprise</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/medium_b">Midsize Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/computer">Computers / Technology</category>
 <category domain="http://www.customerthink.com/taxonomy/term/8">Customer Analytics</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/financia">Financial Services</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/13">Customer Information Architecture</category>
 <category domain="http://www.customerthink.com/taxonomy/term/93">Customer Management Education</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/telecomm">Telecommunications</category>
 <pubDate>Tue, 13 Oct 2009 11:31:20 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">224763 at http://www.customerthink.com</guid>
</item>
<item>
 <title>New Webinar Features Strategies For PR Credibility With Customer References.</title>
 <link>http://www.customerthink.com/news/new_webinar_features_strategies_for_pr_credibility_with_customer_references_0</link>
 <description></description>
 <comments>http://www.customerthink.com/news/new_webinar_features_strategies_for_pr_credibility_with_customer_references_0#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Tue, 23 Jun 2009 09:59:50 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">220032 at http://www.customerthink.com</guid>
</item>
<item>
 <title>New Webinar Features Strategies For PR Credibility With Customer References.</title>
 <link>http://www.customerthink.com/news/new_webinar_features_strategies_for_pr_credibility_with_customer_references</link>
 <description></description>
 <comments>http://www.customerthink.com/news/new_webinar_features_strategies_for_pr_credibility_with_customer_references#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Tue, 23 Jun 2009 09:57:53 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">220031 at http://www.customerthink.com</guid>
</item>
<item>
 <title>New Webinar Highlights Winning Strategies for Customer Reference Management Using Marketing Operations Approach</title>
 <link>http://www.customerthink.com/news/new_webinar_highlights_winning_strategies_for_customer_reference_management_using_marketing_ope</link>
 <description></description>
 <comments>http://www.customerthink.com/news/new_webinar_highlights_winning_strategies_for_customer_reference_management_using_marketing_ope#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/computer">Computers / Technology</category>
 <pubDate>Wed, 06 May 2009 13:24:10 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">218034 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Create a strategic marketing plan with customer references</title>
 <link>http://www.customerthink.com/blog/create_a_strategic_marketing_plan_with_customer_references</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/create_a_strategic_marketing_plan_with_customer_references#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/large_bu">Large Enterprise</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/broadcas">Broadcast / Communications</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/medium_b">Midsize Business</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/business">Business / Legal Services</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/computer">Computers / Technology</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/telecomm">Telecommunications</category>
 <pubDate>Tue, 21 Apr 2009 13:11:02 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">217292 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Deltek Deploys Boulder Logic Reference Manager Integrated with Salesforce.com</title>
 <link>http://www.customerthink.com/news/deltek_deploys_boulder_logic_reference_manager_integrated_with_salesforce_com</link>
 <description></description>
 <comments>http://www.customerthink.com/news/deltek_deploys_boulder_logic_reference_manager_integrated_with_salesforce_com#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <pubDate>Mon, 13 Apr 2009 13:22:13 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">216916 at http://www.customerthink.com</guid>
</item>
<item>
 <title>To Grow Your Customer References, Get Support from Those That Know Them Best</title>
 <link>http://www.customerthink.com/article/grow_customer_references</link>
 <description></description>
 <comments>http://www.customerthink.com/article/grow_customer_references#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/large_bu">Large Enterprise</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/medium_b">Midsize Business</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <pubDate>Fri, 13 Mar 2009 00:00:00 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">212884 at http://www.customerthink.com</guid>
</item>
<item>
 <title>ADP Selects Boulder Logic For Customer Reference Program</title>
 <link>http://www.customerthink.com/news/adp_selects_boulder_logic_for_customer_reference_program</link>
 <description></description>
 <comments>http://www.customerthink.com/news/adp_selects_boulder_logic_for_customer_reference_program#comments</comments>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/advertis">Advertising / Media / Public Relations</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/select_categories/chief_executive_officer/computer">Computers / Technology</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/19">Technology Implementation</category>
 <pubDate>Mon, 02 Mar 2009 09:46:14 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">213023 at http://www.customerthink.com</guid>
</item>
<item>
 <title>RightNow Technologies Uses Boulder Logic&#039;s Custom Web Publishing Tool To Drive Sales</title>
 <link>http://www.customerthink.com/news/rightnow_uses_boulder_logics_web_publishing</link>
 <description></description>
 <comments>http://www.customerthink.com/news/rightnow_uses_boulder_logics_web_publishing#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <pubDate>Tue, 10 Feb 2009 09:41:12 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">211062 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Using Points in Your Customer Reference Program</title>
 <link>http://www.customerthink.com/blog/using_points_your_customer_reference_program</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/using_points_your_customer_reference_program#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/taxonomy/term/12">Customer Loyalty</category>
 <pubDate>Mon, 26 Jan 2009 22:35:46 -0600</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">209672 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Why Customer Reference Marketing Is Even More Important in a Down Economy</title>
 <link>http://www.customerthink.com/blog/customer_reference_marketing_down_economy</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/customer_reference_marketing_down_economy#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/95">Voice of Customer</category>
 <category domain="http://www.customerthink.com/taxonomy/term/15">Customer Strategy</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Mon, 27 Oct 2008 11:29:13 -0500</pubDate>
 <dc:creator>JoshuaHorwitz</dc:creator>
 <guid isPermaLink="false">204236 at http://www.customerthink.com</guid>
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