http://www.customerthink.com/user_content/1136 All Content for a User en http://www.customerthink.com/blog/the_social_dynamics_of_business_ibm_style http://www.customerthink.com/blog/the_social_dynamics_of_business_ibm_style#comments Social Business Fri, 05 Feb 2010 18:15:37 -0600 john_todor 230101 at http://www.customerthink.com http://www.customerthink.com/blog/the_new_normal_of_business_social_media_change_and_your_career http://www.customerthink.com/blog/the_new_normal_of_business_social_media_change_and_your_career#comments Digital Marketing Social Business Thu, 04 Feb 2010 10:28:12 -0600 john_todor 230012 at http://www.customerthink.com http://www.customerthink.com/blog/social_business_google_china_and_thomas_friedman http://www.customerthink.com/blog/social_business_google_china_and_thomas_friedman#comments CxO Leadership Digital Marketing Social Business Mon, 25 Jan 2010 13:45:14 -0600 john_todor 229366 at http://www.customerthink.com http://www.customerthink.com/blog/what_type_of_innovation_fits_your_company http://www.customerthink.com/blog/what_type_of_innovation_fits_your_company#comments CxO Leadership Social Business Customer Analytics Customer Experience Innovation Tue, 08 Dec 2009 10:20:04 -0600 john_todor 227395 at http://www.customerthink.com http://www.customerthink.com/news/new_alliance_helps_companies_seize_new_opportunities_in_todays_economy http://www.customerthink.com/news/new_alliance_helps_companies_seize_new_opportunities_in_todays_economy#comments CxO Leadership Service and Support Social Business Customer Experience Customer Strategy Chief Customer Officer Organization Alignment Experience and Process Design Thu, 19 Nov 2009 10:34:48 -0600 john_todor 226651 at http://www.customerthink.com http://www.customerthink.com/article/new_normal_business_adapt_thrive http://www.customerthink.com/article/new_normal_business_adapt_thrive#comments CxO Leadership Digital Marketing Sales Performance Service and Support Chief Customer Officer Chief Information Officer Fri, 30 Oct 2009 00:00:00 -0500 john_todor 225225 at http://www.customerthink.com http://www.customerthink.com/blog/social_media_wont_save_dell http://www.customerthink.com/blog/social_media_wont_save_dell#comments CxO Leadership Social Business Customer Experience Customer Strategy Chief Customer Officer Tue, 27 Oct 2009 11:45:18 -0500 john_todor 225329 at http://www.customerthink.com http://www.customerthink.com/blog/customer_buying_patterns_have_changed_whats_your_plan http://www.customerthink.com/blog/customer_buying_patterns_have_changed_whats_your_plan#comments CxO Leadership Digital Marketing Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Tue, 29 Sep 2009 16:30:24 -0500 john_todor 223905 at http://www.customerthink.com http://www.customerthink.com/blog/people_will_consume_less_but_aim_to_consume_better http://www.customerthink.com/blog/people_will_consume_less_but_aim_to_consume_better#comments Customer Experience Customer Loyalty Customer Strategy Chief Customer Officer Mon, 21 Sep 2009 11:23:24 -0500 john_todor 223507 at http://www.customerthink.com http://www.customerthink.com/news/new_course_from_the_social_media_academy_on_building_customer_relationships http://www.customerthink.com/news/new_course_from_the_social_media_academy_on_building_customer_relationships#comments Digital Marketing Social Business Customer Experience Customer Loyalty Customer Strategy Chief Customer Officer Thu, 10 Sep 2009 11:54:13 -0500 john_todor 223044 at http://www.customerthink.com http://www.customerthink.com/blog/building_customer_relationships_is_a_journey_does_your_social_media_plan_include_a_map http://www.customerthink.com/blog/building_customer_relationships_is_a_journey_does_your_social_media_plan_include_a_map#comments Digital Marketing Social Business Customer Experience Customer Loyalty Customer Strategy Chief Customer Officer Wed, 09 Sep 2009 10:38:39 -0500 john_todor 222881 at http://www.customerthink.com http://www.customerthink.com/blog/what_kind_of_online_customer_engagement_leads_to_sales http://www.customerthink.com/blog/what_kind_of_online_customer_engagement_leads_to_sales#comments Social Business Customer Experience Customer Strategy Tue, 08 Sep 2009 15:41:39 -0500 john_todor 222853 at http://www.customerthink.com http://www.customerthink.com/blog/who_will_miss_car_dealers_not_customers http://www.customerthink.com/blog/who_will_miss_car_dealers_not_customers#comments CxO Leadership Sales Performance Social Business Customer Experience Customer Loyalty Chief Customer Officer Fri, 15 May 2009 18:17:31 -0500 john_todor 218446 at http://www.customerthink.com http://www.customerthink.com/blog/human_centered_design http://www.customerthink.com/blog/human_centered_design#comments Digital Marketing Customer Experience Customer Strategy Thu, 07 May 2009 10:43:47 -0500 john_todor 218082 at http://www.customerthink.com http://www.customerthink.com/blog/10_resources_that_might_keep_twitter_quitters_engaged http://www.customerthink.com/blog/10_resources_that_might_keep_twitter_quitters_engaged#comments CxO Leadership Digital Marketing Social Business Customer Experience Voice of Customer Chief Customer Officer Chief Information Officer Tue, 05 May 2009 12:17:50 -0500 john_todor 217981 at http://www.customerthink.com http://www.customerthink.com/blog/zappos_want_to_make_you_happy_heres_how http://www.customerthink.com/blog/zappos_want_to_make_you_happy_heres_how#comments Digital Marketing Social Business Customer Experience Chief Customer Officer Mon, 04 May 2009 15:05:12 -0500 john_todor 217935 at http://www.customerthink.com http://www.customerthink.com/blog/making_a_living_as_a_blogger http://www.customerthink.com/blog/making_a_living_as_a_blogger#comments Digital Marketing Sales Performance Social Business Voice of Customer Tue, 21 Apr 2009 18:59:09 -0500 john_todor 217313 at http://www.customerthink.com http://www.customerthink.com/article/why_businesspeople_use_twitter_tales_from_the_trenches http://www.customerthink.com/article/why_businesspeople_use_twitter_tales_from_the_trenches#comments CxO Leadership Digital Marketing Sales Performance Service and Support Social Business Chief Customer Officer Fri, 17 Apr 2009 07:00:00 -0500 john_todor 216996 at http://www.customerthink.com http://www.customerthink.com/blog/yelp_com_bends_to_media_pressure http://www.customerthink.com/blog/yelp_com_bends_to_media_pressure#comments Social Business Customer Experience Voice of Customer Wed, 15 Apr 2009 15:30:49 -0500 john_todor 217070 at http://www.customerthink.com http://www.customerthink.com/blog/social_media_earned_media_and_paid_media http://www.customerthink.com/blog/social_media_earned_media_and_paid_media#comments Digital Marketing Social Business Customer Experience Tue, 14 Apr 2009 15:18:46 -0500 john_todor 217005 at http://www.customerthink.com http://www.customerthink.com/blog/should_entrepreneurs_twitter_no_says_usa_today http://www.customerthink.com/blog/should_entrepreneurs_twitter_no_says_usa_today#comments Social Business Customer Experience Chief Information Officer Mon, 06 Apr 2009 12:21:20 -0500 john_todor 216408 at http://www.customerthink.com http://www.customerthink.com/blog/failing_at_social_media_now_we_are_getting_somewhere http://www.customerthink.com/blog/failing_at_social_media_now_we_are_getting_somewhere#comments Digital Marketing Social Business Customer Experience Thu, 02 Apr 2009 16:00:00 -0500 john_todor 216095 at http://www.customerthink.com http://www.customerthink.com/blog/can_you_trust_peer_reviews http://www.customerthink.com/blog/can_you_trust_peer_reviews#comments Digital Marketing Social Business Customer Experience Voice of Customer Chief Information Officer Fri, 20 Mar 2009 18:27:38 -0500 john_todor 214862 at http://www.customerthink.com http://www.customerthink.com/blog/top_5_lies_marketing_tells_sales http://www.customerthink.com/blog/top_5_lies_marketing_tells_sales#comments Digital Marketing Sales Performance Social Business Sat, 21 Feb 2009 13:11:41 -0600 john_todor 212175 at http://www.customerthink.com http://www.customerthink.com/blog/stressed_out_employees_can_ruin_your_business http://www.customerthink.com/blog/stressed_out_employees_can_ruin_your_business#comments CxO Leadership Customer Experience Chief Customer Officer Fri, 20 Feb 2009 11:00:00 -0600 john_todor 212118 at http://www.customerthink.com http://www.customerthink.com/blog/customer_experience_focus_recession_pays_off http://www.customerthink.com/blog/customer_experience_focus_recession_pays_off#comments CxO Leadership Customer Experience Chief Customer Officer Thu, 19 Feb 2009 15:32:09 -0600 john_todor 212057 at http://www.customerthink.com http://www.customerthink.com/blog/customer_experience_emotions_and_recession http://www.customerthink.com/blog/customer_experience_emotions_and_recession#comments Customer Experience Chief Customer Officer Tue, 10 Feb 2009 11:03:38 -0600 john_todor 211088 at http://www.customerthink.com http://www.customerthink.com/blog/social_media_business_challenges_opportunities http://www.customerthink.com/blog/social_media_business_challenges_opportunities#comments CxO Leadership Social Business Customer Experience Thu, 05 Feb 2009 09:36:14 -0600 john_todor 210509 at http://www.customerthink.com http://www.customerthink.com/blog/science_politics_making_social_networks_work http://www.customerthink.com/blog/science_politics_making_social_networks_work#comments CxO Leadership Social Business Chief Customer Officer Mon, 02 Feb 2009 18:27:35 -0600 john_todor 210190 at http://www.customerthink.com http://www.customerthink.com/blog/recessionary_mindset_businesses_and_employees http://www.customerthink.com/blog/recessionary_mindset_businesses_and_employees#comments CxO Leadership Digital Marketing Sales Performance Service and Support Customer Experience Small Business Tue, 13 Jan 2009 15:56:40 -0600 john_todor 208666 at http://www.customerthink.com http://www.customerthink.com/news/john_i_todor_ph_d_joins_social_media_academy_ http://www.customerthink.com/news/john_i_todor_ph_d_joins_social_media_academy_#comments CxO Leadership Social Business Thu, 08 Jan 2009 14:03:25 -0600 john_todor 208345 at http://www.customerthink.com http://www.customerthink.com/news/new_book_shows_businesspeople_practical_wayst http://www.customerthink.com/news/new_book_shows_businesspeople_practical_wayst#comments CxO Leadership Digital Marketing Sales Performance Service and Support Social Business Fri, 12 Dec 2008 16:12:06 -0600 john_todor 206548 at http://www.customerthink.com http://www.customerthink.com/news/customer_futures_report_customer_experience http://www.customerthink.com/news/customer_futures_report_customer_experience#comments CxO Leadership Digital Marketing Sales Performance Service and Support Customer Experience Voice of Customer Customer Loyalty Customer Strategy Chief Customer Officer Thu, 04 Dec 2008 10:50:41 -0600 john_todor 206145 at http://www.customerthink.com http://www.customerthink.com/blog/staples_customers_cutting_back_profits_down http://www.customerthink.com/blog/staples_customers_cutting_back_profits_down#comments CxO Leadership Digital Marketing Sales Performance Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Tue, 02 Dec 2008 12:26:41 -0600 john_todor 206027 at http://www.customerthink.com http://www.customerthink.com/blog/paradox_excellence_advice_down_economy http://www.customerthink.com/blog/paradox_excellence_advice_down_economy#comments CxO Leadership Digital Marketing Customer Analytics Customer Experience Customer Loyalty Chief Customer Officer Sat, 29 Nov 2008 07:47:41 -0600 john_todor 205871 at http://www.customerthink.com http://www.customerthink.com/blog/why_circuit_city_bankrupt_best_buy_thrives http://www.customerthink.com/blog/why_circuit_city_bankrupt_best_buy_thrives#comments CxO Leadership Digital Marketing Sales Performance Social Business Customer Experience Voice of Customer Customer Loyalty Customer Strategy Chief Customer Officer Retail Sales Wed, 12 Nov 2008 09:41:50 -0600 john_todor 205015 at http://www.customerthink.com http://www.customerthink.com/interview/practical_ways_use_web_2_0_your_business http://www.customerthink.com/interview/practical_ways_use_web_2_0_your_business#comments Digital Marketing Sales Performance Social Business Fri, 31 Oct 2008 20:03:17 -0500 john_todor 204587 at http://www.customerthink.com http://www.customerthink.com/article/social_media_strategies_prospects_search http://www.customerthink.com/article/social_media_strategies_prospects_search#comments Digital Marketing Social Business Business / Legal Services Customer Analytics Customer Strategy Chief Customer Officer Fri, 31 Oct 2008 00:00:01 -0500 john_todor 204317 at http://www.customerthink.com http://www.customerthink.com/blog/issues_most_customer_experience_efforts http://www.customerthink.com/blog/issues_most_customer_experience_efforts#comments Digital Marketing Customer Experience Voice of Customer Chief Customer Officer Wed, 29 Oct 2008 12:50:25 -0500 john_todor 204463 at http://www.customerthink.com http://www.customerthink.com/blog/petco_connecting_customers_stimulates_sales http://www.customerthink.com/blog/petco_connecting_customers_stimulates_sales#comments Digital Marketing Sales Performance Social Business Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Retail Sales Mon, 06 Oct 2008 18:49:11 -0500 john_todor 203441 at http://www.customerthink.com http://www.customerthink.com/blog/ups_reduces_hassle_adds_customer_profitability http://www.customerthink.com/blog/ups_reduces_hassle_adds_customer_profitability#comments Service and Support Social Business Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Organization Alignment Thu, 02 Oct 2008 07:38:40 -0500 john_todor 203315 at http://www.customerthink.com http://www.customerthink.com/blog/fundamental_change_customer_relationships http://www.customerthink.com/blog/fundamental_change_customer_relationships#comments CxO Leadership Digital Marketing Sales Performance Social Business Voice of Customer Chief Customer Officer Thu, 25 Sep 2008 12:19:25 -0500 john_todor 203110 at http://www.customerthink.com http://www.customerthink.com/blog/skinny_trusting_strangers_social_media http://www.customerthink.com/blog/skinny_trusting_strangers_social_media#comments Digital Marketing Sales Performance Social Business Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Tue, 23 Sep 2008 12:48:18 -0500 john_todor 203040 at http://www.customerthink.com http://www.customerthink.com/blog/move_over_social_media_time_social_computing http://www.customerthink.com/blog/move_over_social_media_time_social_computing#comments Social Business Customer Experience Customer Strategy Chief Customer Officer Customer Information Architecture Mon, 22 Sep 2008 08:34:18 -0500 john_todor 202969 at http://www.customerthink.com http://www.customerthink.com/blog/hewlett_packard_exploits_customer_experience http://www.customerthink.com/blog/hewlett_packard_exploits_customer_experience#comments Digital Marketing Social Business Computers / Technology Customer Experience Web Analytics Customer Strategy Chief Customer Officer Thu, 18 Sep 2008 12:56:58 -0500 john_todor 202858 at http://www.customerthink.com http://www.customerthink.com/blog/best_buy_social_networks_employee_engage http://www.customerthink.com/blog/best_buy_social_networks_employee_engage#comments Service and Support Social Business Customer Experience Voice of Customer Chief Customer Officer Organization Alignment Retail Sales Mon, 15 Sep 2008 19:06:45 -0500 john_todor 202724 at http://www.customerthink.com http://www.customerthink.com/blog/how_dell_changed_online_reputation http://www.customerthink.com/blog/how_dell_changed_online_reputation#comments Social Business Computers / Technology Customer Experience Voice of Customer Customer Strategy Chief Customer Officer Organization Alignment Thu, 11 Sep 2008 15:59:27 -0500 john_todor 202602 at http://www.customerthink.com http://www.customerthink.com/blog/fueling_word_mouth http://www.customerthink.com/blog/fueling_word_mouth#comments Agriculture / Construction Digital Marketing Voice of Customer Customer Loyalty Small Business Customer Strategy Chief Customer Officer Tue, 02 Sep 2008 10:27:51 -0500 john_todor 202134 at http://www.customerthink.com http://www.customerthink.com/blog/store_customer_experience_kills_business http://www.customerthink.com/blog/store_customer_experience_kills_business#comments Digital Marketing Sales Performance Service and Support Social Business Customer Experience Voice of Customer Customer Loyalty Customer Strategy Chief Customer Officer Retail Sales Wed, 27 Aug 2008 17:21:17 -0500 john_todor 201941 at http://www.customerthink.com http://www.customerthink.com/blog/why_most_online_communities_fail http://www.customerthink.com/blog/why_most_online_communities_fail#comments CxO Leadership Digital Marketing Social Business Customer Experience Voice of Customer Customer Loyalty Chief Customer Officer Tue, 19 Aug 2008 11:22:48 -0500 john_todor 201509 at http://www.customerthink.com