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 <title>All content posted by peter_cohan</title>
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 <description>All Content for a User</description>
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<item>
 <title>A Date Nit</title>
 <link>http://www.customerthink.com/blog/a_date_nit</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/a_date_nit#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Mon, 08 Mar 2010 17:33:26 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">231839 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Cognitive Dissonance in Demos</title>
 <link>http://www.customerthink.com/blog/cognitive_dissonance_in_demos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/cognitive_dissonance_in_demos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Wed, 03 Mar 2010 19:01:22 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">231596 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Avoiding Boring</title>
 <link>http://www.customerthink.com/blog/avoiding_boring</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/avoiding_boring#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 25 Feb 2010 10:28:55 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">231306 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Customers’ Checklist for Purchasing Software</title>
 <link>http://www.customerthink.com/blog/customers_checklist_for_purchasing_software</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/customers_checklist_for_purchasing_software#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <pubDate>Tue, 23 Feb 2010 09:06:50 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">231174 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Product Selection Tip – Customers’ Perspective</title>
 <link>http://www.customerthink.com/blog/product_selection_tip_customers_perspective</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/product_selection_tip_customers_perspective#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 19 Feb 2010 11:24:53 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">231022 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Demo Memory – Like Muscle Memory</title>
 <link>http://www.customerthink.com/blog/demo_memory_like_muscle_memory</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/demo_memory_like_muscle_memory#comments</comments>
 <pubDate>Thu, 18 Feb 2010 09:00:55 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">230955 at http://www.customerthink.com</guid>
</item>
<item>
 <title>The Terrible Tabs Death March…</title>
 <link>http://www.customerthink.com/blog/the_terrible_tabs_death_march_0</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_terrible_tabs_death_march_0#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 11 Feb 2010 12:17:43 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">230533 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Best Practices for Network Connections for Face-to-Face Demos</title>
 <link>http://www.customerthink.com/blog/best_practices_for_network_connections_face_to_face_demos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/best_practices_for_network_connections_face_to_face_demos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Mon, 08 Feb 2010 08:21:23 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">230248 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Live Meeting:  Another Task for Your Meeting Manager</title>
 <link>http://www.customerthink.com/blog/live_meeting_another_task_for_your_meeting_manager</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/live_meeting_another_task_for_your_meeting_manager#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 04 Feb 2010 12:16:51 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">230023 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Presales On-boarding Training Novel Concept</title>
 <link>http://www.customerthink.com/blog/presales_on_boarding_training_novel_concept</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/presales_on_boarding_training_novel_concept#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 04 Feb 2010 03:08:33 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">229969 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Over 10,000 Great Demo! Copies Purchased</title>
 <link>http://www.customerthink.com/blog/over_10_000_great_demo_copies_purchased</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/over_10_000_great_demo_copies_purchased#comments</comments>
 <pubDate>Tue, 02 Feb 2010 09:22:49 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">229818 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Summarize After Answering a Question to Re-engage Your Audience</title>
 <link>http://www.customerthink.com/blog/summarize_after_answering_a_question_to_re_engage_your_audience</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/summarize_after_answering_a_question_to_re_engage_your_audience#comments</comments>
 <pubDate>Sun, 31 Jan 2010 12:04:05 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">229691 at http://www.customerthink.com</guid>
</item>
<item>
 <title>We Are Programmed To Forget - And Its Impact on Our Demos</title>
 <link>http://www.customerthink.com/blog/we_are_programmed_to_forget_and_its_impact_on_our_demos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/we_are_programmed_to_forget_and_its_impact_on_our_demos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Tue, 26 Jan 2010 12:54:29 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">229431 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Presales On-boarding Training Novel Concept</title>
 <link>http://www.customerthink.com/blog/presales_on_boarding_training_recommendation</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/presales_on_boarding_training_recommendation#comments</comments>
 <pubDate>Thu, 21 Jan 2010 12:52:09 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">229221 at http://www.customerthink.com</guid>
</item>
<item>
 <title>“Controlled Vocabulary”</title>
 <link>http://www.customerthink.com/blog/controlled_vocabulary</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/controlled_vocabulary#comments</comments>
 <pubDate>Wed, 13 Jan 2010 14:19:39 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">228836 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Remote Demos – Don&#039;t Forget to Disconnect!</title>
 <link>http://www.customerthink.com/blog/remote_demos_dont_forget_to_disconnect</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/remote_demos_dont_forget_to_disconnect#comments</comments>
 <pubDate>Wed, 06 Jan 2010 14:51:21 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">228476 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Understanding Before Proposing Solutions</title>
 <link>http://www.customerthink.com/blog/understanding_before_proposing_solutions</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/understanding_before_proposing_solutions#comments</comments>
 <pubDate>Mon, 04 Jan 2010 18:32:44 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">228345 at http://www.customerthink.com</guid>
</item>
<item>
 <title>“Tentative”</title>
 <link>http://www.customerthink.com/blog/tentative</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/tentative#comments</comments>
 <pubDate>Wed, 30 Dec 2009 08:46:51 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">228137 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Remote Demos – Consider Using Two Computers</title>
 <link>http://www.customerthink.com/blog/remote_demos_consider_using_two_computers</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/remote_demos_consider_using_two_computers#comments</comments>
 <pubDate>Mon, 28 Dec 2009 09:51:25 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">228089 at http://www.customerthink.com</guid>
</item>
<item>
 <title>“A Link and a Login”</title>
 <link>http://www.customerthink.com/blog/a_link_and_a_login</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/a_link_and_a_login#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 18 Dec 2009 09:05:10 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227885 at http://www.customerthink.com</guid>
</item>
<item>
 <title>‘Twas the Night Before The Big Demo</title>
 <link>http://www.customerthink.com/blog/twas_the_night_before_the_big_demo</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/twas_the_night_before_the_big_demo#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Tue, 15 Dec 2009 11:14:34 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227749 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Remote Demos – Three Audio Considerations</title>
 <link>http://www.customerthink.com/blog/remote_demos_three_audio_considerations</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/remote_demos_three_audio_considerations#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 11 Dec 2009 05:34:19 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227564 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Implementation Strategies – For Great Demo! and Other Methodologies</title>
 <link>http://www.customerthink.com/blog/implementation_strategies_for_great_demo_and_other_methodologies</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/implementation_strategies_for_great_demo_and_other_methodologies#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Wed, 09 Dec 2009 11:40:43 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227457 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Performance Challenges - (Not) Waiting For the Hourglass…</title>
 <link>http://www.customerthink.com/blog/performance_challenges_not_waiting_for_the_hourglass</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/performance_challenges_not_waiting_for_the_hourglass#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Mon, 07 Dec 2009 13:21:40 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227360 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Fuze – Another Entry in the Web Collaboration Marketplace</title>
 <link>http://www.customerthink.com/blog/fuze_another_entry_in_the_web_collaboration_marketplace</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/fuze_another_entry_in_the_web_collaboration_marketplace#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <pubDate>Thu, 03 Dec 2009 07:06:15 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227220 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Show Document – Web Sharing Tool</title>
 <link>http://www.customerthink.com/blog/show_document_web_sharing_tool</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/show_document_web_sharing_tool#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Mon, 30 Nov 2009 10:41:23 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">227027 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Best, Bester, Most Bestest</title>
 <link>http://www.customerthink.com/blog/best_bester_most_bestest</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/best_bester_most_bestest#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Tue, 24 Nov 2009 09:42:37 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">226854 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Attention-Retention Curves – The “Serial Position Effect” – The Basis Behind a Very Important Concept</title>
 <link>http://www.customerthink.com/blog/attention_retention_curves_the_serial_position_effect_the_basis_behind_a_very_important_concept</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/attention_retention_curves_the_serial_position_effect_the_basis_behind_a_very_important_concept#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_info">Chief Information Officer</category>
 <pubDate>Sun, 22 Nov 2009 18:33:06 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">226765 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Props for Demos</title>
 <link>http://www.customerthink.com/blog/props_for_demos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/props_for_demos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Fri, 20 Nov 2009 18:46:32 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">226725 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Mikogo – New Web Collaboration Tool</title>
 <link>http://www.customerthink.com/blog/mikogo_new_web_collaboration_tool</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/mikogo_new_web_collaboration_tool#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Mon, 16 Nov 2009 17:38:40 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">226427 at http://www.customerthink.com</guid>
</item>
<item>
 <title>DimDim NOT Recommended for Remote Demos</title>
 <link>http://www.customerthink.com/blog/dimdim_not_recommended_for_remote_demos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/dimdim_not_recommended_for_remote_demos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Wed, 11 Nov 2009 14:03:04 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">226040 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Great Demo! Implementation Tactic - Weekly</title>
 <link>http://www.customerthink.com/blog/great_demo_implementation_tactic_weekly</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/great_demo_implementation_tactic_weekly#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Mon, 09 Nov 2009 16:09:21 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225909 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Manager “Chaperone” for Demo Prep Calls</title>
 <link>http://www.customerthink.com/blog/manager_chaperone_for_demo_prep_calls</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/manager_chaperone_for_demo_prep_calls#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 06 Nov 2009 09:37:41 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225794 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Public Great Demo! Workshop – San Francisco Bay Area – November 19</title>
 <link>http://www.customerthink.com/blog/public_great_demo_workshop_san_francisco_bay_area_november_19</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/public_great_demo_workshop_san_francisco_bay_area_november_19#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Thu, 05 Nov 2009 11:04:23 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225724 at http://www.customerthink.com</guid>
</item>
<item>
 <title>“Not Yet…”</title>
 <link>http://www.customerthink.com/blog/not_yet</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/not_yet#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Wed, 04 Nov 2009 16:12:23 -0600</pubDate>
 <dc:creator>peter_cohan</dc:creator>
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 <title>Using the Bicycle Story to Get Customers to Talk</title>
 <link>http://www.customerthink.com/blog/using_the_bicycle_story_to_get_customers_to_talk</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/using_the_bicycle_story_to_get_customers_to_talk#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Tue, 03 Nov 2009 09:12:44 -0600</pubDate>
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<item>
 <title>(New/Updated) Web Collaboration Tool:  eConference Pro</title>
 <link>http://www.customerthink.com/blog/newupdated_web_collaboration_tool_econference_pro</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/newupdated_web_collaboration_tool_econference_pro#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Wed, 28 Oct 2009 18:35:29 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225390 at http://www.customerthink.com</guid>
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<item>
 <title>The “Rule of Three”</title>
 <link>http://www.customerthink.com/blog/the_rule_of_three</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_rule_of_three#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Mon, 26 Oct 2009 14:33:37 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225289 at http://www.customerthink.com</guid>
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 <title>Great Examples of Using PowerPoint – Wonderful YouTube Videos</title>
 <link>http://www.customerthink.com/blog/great_examples_of_using_powerpoint_wonderful_youtube_videos</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/great_examples_of_using_powerpoint_wonderful_youtube_videos#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Fri, 23 Oct 2009 09:21:35 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225175 at http://www.customerthink.com</guid>
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<item>
 <title>Which Would You Prefer?</title>
 <link>http://www.customerthink.com/blog/which_would_you_prefer</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/which_would_you_prefer#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/5">Contact Center</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Wed, 21 Oct 2009 09:52:30 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225086 at http://www.customerthink.com</guid>
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 <title>Stunningly Awful PowerPoint Examples – Wonderful YouTube Video</title>
 <link>http://www.customerthink.com/blog/stunningly_awful_powerpoint_examples_wonderful_youtube_video</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/stunningly_awful_powerpoint_examples_wonderful_youtube_video#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <pubDate>Tue, 20 Oct 2009 10:58:42 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">225034 at http://www.customerthink.com</guid>
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 <title>The Effectiveness of Odd Numbers of Bullet Items</title>
 <link>http://www.customerthink.com/blog/the_effectiveness_of_odd_numbers_of_bullet_items</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_effectiveness_of_odd_numbers_of_bullet_items#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Fri, 16 Oct 2009 09:05:17 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224899 at http://www.customerthink.com</guid>
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 <title>Public Great Demo! Workshop – San Francisco Bay Area</title>
 <link>http://www.customerthink.com/blog/public_great_demo_workshop_san_francisco_bay_area</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/public_great_demo_workshop_san_francisco_bay_area#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Wed, 14 Oct 2009 20:12:34 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224840 at http://www.customerthink.com</guid>
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 <title>How About a “Do It” in  Zero Mouse Clicks?</title>
 <link>http://www.customerthink.com/blog/how_about_a_do_it_in_zero_mouse_clicks</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/how_about_a_do_it_in_zero_mouse_clicks#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Mon, 12 Oct 2009 12:11:00 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224704 at http://www.customerthink.com</guid>
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 <title>The Menu Approach Using a Spreadsheet</title>
 <link>http://www.customerthink.com/blog/the_menu_approach_using_a_spreadsheet</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/the_menu_approach_using_a_spreadsheet#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 09 Oct 2009 14:19:07 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224592 at http://www.customerthink.com</guid>
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 <title>Corporate Overview Presentation – The Good News and the Bad News…</title>
 <link>http://www.customerthink.com/blog/corporate_overview_presentation_the_good_news_and_the_bad_news</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/corporate_overview_presentation_the_good_news_and_the_bad_news#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/service_ma">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/4">Customer Experience</category>
 <category domain="http://www.customerthink.com/categories/chief_executive_officer/chief_customer_">Chief Customer Officer</category>
 <pubDate>Wed, 07 Oct 2009 13:16:01 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224464 at http://www.customerthink.com</guid>
</item>
<item>
 <title>Scroll-Zoom in Internet Explorer</title>
 <link>http://www.customerthink.com/blog/scroll_zoom_in_internet_explorer</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/scroll_zoom_in_internet_explorer#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Mon, 05 Oct 2009 09:33:38 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224261 at http://www.customerthink.com</guid>
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 <title>Another Webinar Listing Service – webinar-directory.com</title>
 <link>http://www.customerthink.com/blog/another_webinar_listing_service_webinar_directory_com</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/another_webinar_listing_service_webinar_directory_com#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Thu, 01 Oct 2009 09:57:29 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">224010 at http://www.customerthink.com</guid>
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<item>
 <title>Webinar Listing Service – WebinarHero.com</title>
 <link>http://www.customerthink.com/blog/webinar_listing_service_webinarhero_com</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/webinar_listing_service_webinarhero_com#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Sun, 27 Sep 2009 19:42:29 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">223793 at http://www.customerthink.com</guid>
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 <title>Assessing and Using Risk Factors For Assigning Presales Resources</title>
 <link>http://www.customerthink.com/blog/assessing_and_using_risk_factors_for_assigning_presales_resources</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/assessing_and_using_risk_factors_for_assigning_presales_resources#comments</comments>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/chief_exec">CxO Leadership</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/marketing_">Digital Marketing</category>
 <category domain="http://www.customerthink.com/categories/role/chief_executive_officer/sales_mana">Sales Performance</category>
 <pubDate>Fri, 25 Sep 2009 13:06:51 -0500</pubDate>
 <dc:creator>peter_cohan</dc:creator>
 <guid isPermaLink="false">223749 at http://www.customerthink.com</guid>
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