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Tom is a B2B and B2C sales and marketing veteran, having held senior level roles in the media and financial services industries as well as in the agency space.
  • 0 comments 840 reads
    Posted on 2012-05-15

    Have you ever read a blog post, caught a Twitter update or received an email promoting something that looked interesting but for whatever reason the timing wasn’t right to respond to it?  Perhaps it was a white paper, an eBook, or a webinar and you passed on downloading it because:

    • you knew you didn’t have time to read or view it right then
    • it pertained to a future initiative, but you had to get through the one at hand first, or
    • you were on a mobile device and it wasn’t convenient to download at the time

    You aren’t the only one.  Chances are that your prospects have done the same thing with your content.  The opportunity that many marketers miss when they publish great content is to optimize a companion landing page (at minimum) for search.  Since the search engines are typically the first place people go when they’re looking for answers, it makes sense to make your solution easy to find.

    Below is an example of one way to approach...

  • 0 comments 797 reads
    Posted on 2012-05-02

    Some time ago, I connected with a prospect via a referral.  On our first phone call, he told me that he’d been on the job for two weeks and his CEO was demanding an email go out by the coming Friday or “heads are going to roll.”

    He had a relatively defined target audience, but a limited idea of content.  The executive team (operations & sales) was pressuring him to deliver leads, but there was no basis for measurement and no concept of the buyer’s needs. He had to beg for budget. Sound familiar?  I hope not.

    This is the absolute worst scenario to be in from a marketer’s perspective. No goals, no metrics, no ROI to stand by. This was simply a “do what I say” situation; fraught with disaster with only a prayer as the upside.  Needless to say, it wasn’t a project I was willing to take on.  I can only assume that the end result was someone on their executive team exclaiming, “email marketing doesn’t work for us.”  No kidding…

    So, what can you do to avoid this...

  • 0 comments 1,627 reads
    Posted on 2012-04-30

    There’s an ongoing debate about the ROI of social media marketing.  Many of the conversations center around measuring social media as a branding and awareness tool, while others concentrate on the value of thought leadership.

    Monitoring the metrics for thought leadership and branding are important, but many marketers make the mistake of using those metrics to support the success of their social media initiatives.  This can result in C-level executives doubting the return on their investment in social media.

    Simply put, your CEO is probably less interested in hearing about how many people are talking about your brand/product/service and more interested in learning how social media helped drive revenue.

    As a sales person in the B2B Demand Generation space, I’ve invested countless hours researching,...

  • 0 comments 2,099 reads
    Posted on 2012-04-27

    I was recently invited to guest post for InsideView, one of my favorite sales & marketing software tools. The abridged version is below and you can read the original post here.

    Sales Intelligence Super Powers

    Image courtesy of InsideView

    In his June 27, 2011 Harvard Business Review article, “Seven Personality Traits of Top Salespeople,” Steve W. Martin published the main key personality attributes he discovered after administering 1,...

  • 0 comments 1,235 reads
    Posted on 2012-04-11

    I recently came across the infographic (below), “Don’t Suck At Meetings” and had to share it along with 7 Tips For Successful Sales Meetings:

    1.  Make Sr. Management participation optional unless they need to be there

    While you might ultimately need buy-in from the CEO, COO or SVP to get the deal done, if their participation isn’t required to meet a specific meeting goal, make it optional for them to join.  Ask account contacts to describe who makes various decisions in the buying cycle so you know when more expensive employees need to be in the meeting.  Also, remember your value to your company as well.  Make sure the meetings you participate in have clear goals and the right decision-makers to authorize next steps so you’re not wasting company dollars.

    2.  Keep it concise

    You’ll likely get more meetings and accomplish more if you keep meetings to 15-30 minutes.  Doing so, along with clearly...

  • 0 comments 994 reads
    Posted on 2012-03-25

    On Friday, March 30, Facebook is going all “branding” on businesses and universally rolling out Timeline for Facebook Pages.  Many are touting this feature as the most significant event to date for businesses marketing on Facebook.  If you have a business page on Facebook but haven’t updated to Timeline yet, here are the main things you need to do this week:

    1. Create your cover photo:  This is the first thing visitors will see on your new Facebook page.  Facebook wants them to be “brand-oriented”, meaning they won’t allow photos that include sales or offer messaging.  The suggested size is 851×351 pixels.

    2. Select your icons:  Consider icons as your primary navigation bar of...

  • 0 comments 1,595 reads
    Posted on 2012-03-22

    Years ago, Sales 2.0 was synonymous with Web 2.0 technologies.  For today’s marketing and sales professionals, Sales 2.0 is more than technology.  It’s a fundamental shift in mind-set that is contrary to how many of us were ‘taught” to do our jobs.  While technology brought it to life,  Sales 2.0 embodies the strategic and tactical approaches, best practices and re-thinking of how sales and marketing can more effectively meet the needs of today’s buyers.

    For some, the adoption of the Sales 2.0 mentality occurred long ago.  For others, it has yet to happen. Where are you in the process?

    Check out the “before” and “after” scenarios below and let me know your thoughts. Also, feel free to include your own scenarios in the comments.

    Before Sales 2.0

    You’d find out that your contact is no longer with the company in your monthly “stay-in-touch” call.  (Worse still, you find out from your contact’s replacement who is at the same extension...

  • 0 comments 1,457 reads
    Posted on 2012-03-16

    Obvious to many people in the sales trade, the time of smile and dial is far behind us.  Still, I frequently come across sales people who are beating themselves up (not to mention their prospects) with old school methods of prospecting.

    Yes, selling is still a numbers game.  But, buyer mentalities have changed and so must the sales strategy.  Here are 4 basic tips to improve your sales efforts in today’s market:

    1. Find a common interest

    Sales really has no excuse for NOT finding a common interest or connection with a prospect in today’s world of LinkedIn, Facebook, Twitter, Foursquare, Blogging, Online Groups/Forums/Communities, etc. Do your research and call out the common interest to gain some personal relevance.

    Want more info on sales intelligence and social selling?  Check out:  www.socialsellingu.com

    2. Leverage marketing content

    Good marketing content...

  • 0 comments 1,073 reads
    Posted on 2012-03-14

    I was fortunate to have the opportunity to experience InsideView’s first user summit, Insider Summit 2012. The panelists in break-out sessions presented great ideas and use cases for success in a variety of social selling areas – I highly recommend attending their next summit.

    One session of particular interest to me was, “Social Selling Best Practices With InsideView.” Insideview’s Koka Sexton moderated the panel which included Don Otvos of Yammer and Dave Vacanti of Cornerstone OnDemand.

    Both Don and Dave provided great use cases in which social selling (and InsideView) enabled their teams to close larger deals, faster. Post session, I asked both panelists about their experiences using registration gated and non-gated offer content in marketing and sales efforts. Each described very different approaches to...

  • 0 comments 913 reads
    Posted on 2012-02-15

    Professionals often turn to LinkedIn to find expertise in a particular area.  The LinkedIn search features provide an excellent opportunity for your sales team’s profiles to appear in relevant, intent-based searches.

    Marketers seem to get this, but many sales professional profiles I’ve viewed aren’t optimized for search.  This is a great, easy opportunity for you (marketing) to coach your sales team on how to optimize their profiles.

    It took me about 5 minutes to optimize my profile and as a result, my profile views and appearances in search have more than doubled. More importantly, I’m finding that the percentage of viewers that fit my target audience profile has increased substantially.  Most importantly, I’ve won business as a result of this tactic.

    Here’s what I did (and how you can coach your sales team to do the same):

     Here’s How I Optimized My LinkedIn Profile for Search

    ...