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Scott Brinker

Scott Brinker

ion interactive
Scott Brinker is the president & CTO of ion interactive, a leading provider of post-click marketing software and services. He writes the Conversion Science column on Search Engine Land and frequently speaks at industry events such as SMX, Pubcon and Search Insider Summit. He chairs the marketing track at the Semantic Technology Conference. He also writes a blog on marketing technology, Chief Marketing Technologist.
  • 0 comments 1,620 reads
    Posted on 2013-01-21

    Big Data, Big Testing, Big Experience


    Let's face it: marketing is in a big data bubble.

    That's both a "big data" bubble and, more generally, a big "data" bubble. Everyone is talking about data, big data, data analytics, big data analytics. Vendors, analysts, consultants, pundits, bloggers, etc., are all falling all over themselves to squeeze these terms into their propaganda content marketing.

    As just one example, three out of the Top 10 predictions for CMOs by IDC revolve around data. How CMOs must have a strategy for how market-driven data will contribute to corporate objectives (#1). How CMOs will be in jeopardy if they fail to produce a robust data analytics function (#4). How...

  • 0 comments 776 reads
    Posted on 2013-01-13

    Modern marketing: from art and copy to code and data


    "Starting in 2013, after the CMO realizes that he/she does not have the skill sets in place for data analytics proficiency, 50% of new marketing hires will have technical backgrounds."

    That is prediction #5 on IDC's Top 10 CMO Predictions for 2013, released last week by analysts Rich Vancil and Kathleen Schaub.

    I dream about bold declarations like that from mainstream analysts, validating the central hypothesis of this blog: marketing is now a technology-powered discipline, and therefore marketing organizations must infuse technical talent into their DNA. According to my wife, I even talk about this in my sleep, which is an entirely different context for "disruptive" innovation....

  • 0 comments 683 reads
    Posted on 2013-01-11

    Punctuated Equilibrium and Modern Marketing


    "As a marketer, you have two choices: adapt and survive, or stand still and die. The ones who do the first the best will emerge at the top of the marketing food chain."

    That's the concluding quote from Gord Hotchkiss's latest article on MediaPost: Evolving On The Fly: Growth Hackers, Agile Marketers, Bayesian Strategists And CMTs.

    Gord's Search Insider column is my weekly go-to source for big picture thinking in the evolution of marketing. This week he proposed that such evolution is following a pattern known as punctuated equilibrium, which I've...

  • 0 comments 311 reads
    Posted on 2013-01-08

    Great article in The New York Times this past weekend, Can Social Media Sell Soap?, sheds some light on the war in marketing between the "humanists" of Don Draper's world and the "quants" of the digital marketing revolution.

    The essence of the story: data-driven marketing is incredibly promising, but it is not all-powerful. Those who polarize themselves into one camp or the other, rather than seeking the best of both worlds, find themselves on precarious footing.

    Here is an excerpt that I found particularly compelling (emphasis added is my own):

    While the rise of search battered the humanists, it also laid a trap that the quants are falling into now. It led to the belief that with enough data, all of advertising could turn into quantifiable science.

    This came with a punishing...

  • 0 comments 992 reads
    Posted on 2013-01-02

    M&A transactions and total value (source: JEGI)


    The Jordan, Edmiston Group, Inc. (JEGI) investment bank released their report of 2012 M&A deals in media, information, marketing, and technology sectors last week. Overall, the number of deals and the total value of deals were way up — a 50% increase in the number of deals and a 43% increase in total value over 2011.

    A few highlights worth calling attention to:

    The sector with the largest number of deals and the highest total value — by a large margin — was Marketing Services & Technology. There were 485 deals in that category with a total value of $20.5 billion, up 67% and 36%, respectively, over 2011. This sector accounted for 9 of...

  • 0 comments 262 reads
    Posted on 2013-01-02

    Gun Permit Owners in New York Counties


    Here's a parting story from 2012 that I think sets the stage for a major theme of 2013: data has power.

    Last week a newspaper in New York published an interactive map of gun permit owners in Westchester and Rockland counties. It made it effortless for anyone to see who has a gun permit in their neighborhood, with names and addresses.

    While this is not the first time such information has been put online, this particular incarnation was a perfect storm with an easy interface (thank you, Google Maps), distribution with an emotional accompanying story, and a viral...

  • 1 comments 1,339 reads
    Posted on 2012-12-21

    The Oracle Customer Experience Cloud


    Wow, this certainly tops off a spectacular year in the marketing technology space: yesterday, Eloqua announced that it was being acquired by Oracle for $871 million. Reflecting on this last night, five thoughts came to mind:

    Thought #1: Congratulations

    First, big congratulations to Joe Payne, Steven Woods, and the rest of the Eloqua team! I've been a big fan of Steven's thinking around digital body language for many years. They've done an amazing job of executing on that vision.

    Thought #2: Customer Experience

    Second, the language around this announcement is...

  • 0 comments 529 reads
    Posted on 2012-12-19

    Frank Days

    One of my favorite marketers in the Boston area is Frank Days. He's super smart, speaks his mind, and is a great champion of innovation in the marketing department. He was one of the early pioneers of agile marketing, implementing it at Novell several years ago and sharing his experience with others.

    So I was excited to finally catch up with him for an interview on some of his current thinking about agile marketing. You can also read more of his thoughts on agile marketing at the Agile Marketing Blog, on his own blog tangyslice, and on his Twitter stream.

    Start by telling us a little bit about your background and your current work. What are you passionate about in marketing?

    ...
  • 0 comments 602 reads
    Posted on 2012-12-18

    "What the heck is this agile marketing thing people keep talking about?!"

    If that question is on your mind — and you aren't familiar with agile software development, from which its ideas sprang — this 5 minute video will give you the quick lowdown. It was recorded at the ASAE's technology conference earlier this month in an "ignite talk" format — 20 slides, 15 seconds per slide auto-advancing, 5 minutes total. (I'm not sure who was more tired at the end — me or the cameraman.)

    For those of you who prefer reading to watching — or if you're a search engine crawler — here's an essay version of the talk. Not quite a transcript, but close enough...

  • 0 comments 488 reads
    Posted on 2012-12-09

    Admittedly, the statistical validity of that headline is suspect. As a child of the 80's, back when people actually watched commercials on our sole screen in the living room, such tag lines were embedded in my psyche and occasionally pop out. (I always wondered why the fifth dentist from those Trident commercials was such a killjoy.) But I digress...

    More and more people — even those with credentials primarily from IT — are reaching the conclusion that putting marketing in charge of its own technology is the right thing to do.

    An article on CIO.com last month, Sell the Idea of a Marketing Technology Office to CIOs, reports on a presentation that Suresh Vittal of Forrester gave advocating for a marketing technology office. The article opens with this premise...