Prem Kumar AparanjiCognizant Technology Solutions
0 comments 219 readsPosted on 2013-02-21Sometimes all it takes is better management, not new tools/solutions. Management of oneself, one’s methods, thinking, practices, habits. However, that requires a shift in behaviour, and a bigger effort up front. Newer technologies most often than not are developed to give instant improvements in productivity, gratification, etc. without thought to or regard for overall sustainability or long term implications.I remember in patches a conversation I had one evening with my father when I was a young teenager where he was at pains to defend the industry he had grown old in. A micro celebrity in the Indian fertilizer industry who brought in many commercially successful incremental innovations to the production process & technology of DAP, a kind of chemical fertilizer, my father had been motivated to enter the chemical industry thanks to Mr. M.S. Swaminathan’s evangelizing of the...
0 comments 479 readsPosted on 2013-01-08
I got an email over the weekend from a colleague asking if we could include Metaphors as a theme for 2013 under our organizational change management initiatives. And what do I find in my twitter time line on Monday morning? An article from MIT Sloan that talks about the research findings on the use of analogies and metaphors in innovation adoption & change management! Increasing your social surface area definitely increases serendipity. :-)
Analogies and metaphors help people understand newer concepts and ideas by relating them to something familiar. This helps in adoption of innovations, in change. In fact, how close a new technology is to the old one is an important factor determining the speed of adoption. On...
0 comments 698 readsPosted on 2012-11-19
Frederick Taylor, dubbed "the father of scientific management", gained repute for making steel manufacturing more productive in Pennsylvania by conducting time studies of labourers which involved measuring how much time they took to perform their tasks, which were usually repetitive and required low skills. Taylor faced his first major resistance from the moulders in the Army arsenal in Massachusetts (which are now the offices of Harvard Business Review), they resented being monitored by strangers with stopwatches. These studies had dehumanising and demeaning effect on the workers, who were considered no better than cogs in the machinery and thus have no say in how things should work. This has been my major gripe with business process management too.
As a developer some years ago, when I used to work on developing & implementing BPM & CRM systems, I would...
0 comments 574 readsPosted on 2012-11-06
It's been a long time since my last post and there has been a lot of water under the bridge. Sandy & Nilam were a sort of double whammy to us since it affected NJ, USA & Chennai, India simultaneously. And I got on bench for the first time in 12.5 years before I move into our CIO organization. I was unnerved a bit since it was a career first for me, but I am finding my sea legs finally. ;) My situation is a bit symbolic for the fledgling field of social CRM and social business as a whole. While there are various advances being made by many practitioners in these fields these are baby steps and essentially repeating the mistakes of older such transitions. You can read what my good friend Dr. Graham Hill has to say about that over at MyCustomer.com.
The biggest challenge currently seems to be the need for changing mindsets rather than...
0 comments 1,057 readsPosted on 2012-09-27
Barn raising, DeKalb County, Indiana, USA, about 1900
Of the new technologies that are defining the future of work and forward looking horizons of business the most buzzed about are the quartet of Social, Mobile, Cloud and Big Data. Some, as I have...
0 comments 1,809 readsPosted on 2012-08-01
Earlier this year we heard from Gartner's survey that Social Media is not a high priority item for the CIOs in 2012 though it did seem that their high priorities were all affected by Social to a large extent. Top most priority was Collaboration / Workflow.
Late last month we heard via HBR that most organizations still fear Social Media. This was immediately followed by a post in HBR about results from a survey on why CEOs must use Social Media:
"Corporate leaders — and especially large company CEOs — are finally realizing...
0 comments 1,045 readsPosted on 2012-07-24
“Lucky people increase their odds of chance encounters or experiences by interacting with a large number of people”
— Peter Sims in Little Bets: How Breakthrough Ideas Emerge from Small Discoveries
In social media, you need to go out and read and post. They won't come to you. Its kind of like going back to the Pigeon Holes. And when you do go out, please ensure you keep your eyes and ears open. Don't restrict yourselves to your own interest areas/niches.
While it is the easy thing to do, to search about topics that interest us, and interact with the people who share those interests, probably as a response to the problem of ‘friending’ after you are 30, one should widen the scope. (Yeah, I know...
1 comments 1,095 readsPosted on 2012-06-08
One of the new books on my shelf right now is "future babble: How to stop worrying and love the Unpredictable" by Dan Gardner. I have a few more like "Customer in the boardroom" by Bijapurkar, "The Magic of Reality" by Richard Dawkins, etc. You can find a better list at my Goodreads account. But I digress. I wanted your suggestions for a problem I face often while talking to clients. I will start by quoting some lines from that book by Dan Gardner.
"No matter how often expert predictions fail, we want more. ... So we look to experts. They must know. They have Ph.D.s, prizes, and offices in major universities. And thanks to the new media's preference for the simple and the dramatic, the sort of expert we are likely to hear from is confident and...
0 comments 2,663 readsPosted on 2012-05-31
Source: Oatmeal Shop
I am a pioneer of various initiatives in my organization that ranges across new technology, new business offerings, new geography expansion and have done stuff that probably are firsts in the Indian IT industry. I was the probably first to install a PegaSYSTEM platform in India in early 2001. I was probably the first to use open source test management & defect management tools and package them as part of a new services called CRM Testing...
0 comments 1,323 readsPosted on 2012-04-02