Few types of people can impact a teleprospecting reps day more positively than the sales rep(s) that they support. When you are creating opportunities via Outbounding, sales is your customer. Therefore, any teleprospecting rep worth their salt cares what their assigned sales reps think about them. When played correctly, a great sales rep can actually increase the value they are receiving from Outbound by playing the right role. Unfortunately, it’s been our experience that they usually end up subtracting value through their interactions with their assigned teleprospecting reps. In many cases it’s up to the manager who oversees the teleprospecting team to provide the leadership, guidance, and big stick required to keep sales in line in terms of how they deal with their assigned teleprospectors.
When sales reps decrease morale and thus productivity of teleprospecting reps we call it, “The Sales Reps Attack”. Likes sharks in the sea, there are thousands of different types of...
