Enterprise software applications are now defining new heights for Six sigma. As we all are aware that Six Sigma is defining any process in a certain manner so that it can lead to financial and non financial benefits yet with quality result. Where Sigma Sigma defines the process, enterprise software solutions standardize the process and quantify the entire process which can be further used to define six sigma.
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Chandan Kumar
Penguin CRM Pvt. Ltd.-
0 comments 1,399 readsPosted on 2010-05-31
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0 comments 912 readsPosted on 2010-04-03
Earlier, keeping websites considered only for web presence, where interested people might visit and confirm with ones company’s credentials. Later on, even small and medium business also started keeping web sites for showing their presence over web. Dramatically now a days it has became a business tool more than just a display of one’s services and capabilities.
Based on my experience with the industries I would prefer to categorize it in two types:
a) Conventional
b) A business tool
Conventional websites are made for the purpose of display where an organization is willing to show its products, services, infrastructure and many other attributes. For this purpose one need to design the pages in an attractive way for visitors. Content should be kept in an arranged way keeping the visitor’s state in mind. A bit of flash work makes it elegant.
On...
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1 comments 2,477 readsPosted on 2010-03-20
Whenever you are planning or thinking of CRM implementation at your organization, the first question you should ask form yourself – Why you need a CRM? And the answer should be an outcome of a deep analysis by including the key people from all the related departments.
While finding out the answer you need to work on following factors:- What is your goal of CRM implementation?
- What are your organization’s problem areas?
- How much monetary loss your organization is incurring due to related problem areas?
- How much opportunities you are losing due to your inefficient CRM process?
- Analyze technical capabilities of possible end users for new CRM application?
- What are the primary features you feel that is must in your CRM application to overcome the existing losses?
- How quick you need the CRM implementation at your organization?
- Is...
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