Bruce's company, HyPerformix, provides capacity and performance management software for enterprise systems. Its complete end-to-end view of distributed IT environments gives organizations a unique capability to understand all the systems and components implicit in business processes and to optimize those processes through informed IT decisions.
HyPerformix has developed an excellent track record in some key industries, including retail banking; property and casualty insurance; and life and annuity insurance. Looking to expand, the company identified SAP as a key platform with some common pains that matched its capabilities. But like many companies, HyPerformix didn't have the resources to pursue all markets at the same time. It needed to select one or two segments that had the highest potential to pursue first. And executives wanted a disciplined approach that would serve as a model for future efforts.
As you can imagine, this generally requires some type of...
