Matt Edmunds is the Vice President of Financial Services and Collections for SoundBite Communications. He has over 20 years of hands-on industry and operational experience. Matt leads sales, marketing, services and product development efforts tailored for these industries.
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    Posted on 2012-02-03

    Ok, I’ll admit it; I have had the conversation with myself (and with my wife) regarding how I can be more like Tim Tebow.

    No matter what I do, I’m not going to get taller, faster, more athletic, better looking, or have a fan base of millions.  However, there are many things Tim Tebow can teach those of us in the contact center world that can immediately change our fortunes.