No, this is not a product endorsement for Sage’s ACT!, a leading customer management software. This post is about 37signals, one of Sage’s competitors or perhaps not really. Yes, both software packages have similar functions yet they are quite different.
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0 comments 331 readsPosted on 2012-02-13
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0 comments 505 readsPosted on 2012-02-06
The internet is a vast expanse. Millions of marketing dollars are being wasted each month because companies refuse to take the time to identify their ideal prospects. Once known, companies need to develop visibility strategy to be seen in all the right venues where their prospects gather. Assume, after some investigation, the locations where the ideal prospects were found are:
- reading industry blogs
- gathering on forums
- subscribing to monthly newsletters
- using paid search
- attending webinars
Let’s say, during the same investigation no evidence was found that our prospects or the competition were found at social media sites such as Twitter or Facebook. Nor were they found at download sites such as iTunes or YouTube. For this reason, we’ll set these venues aside.
Some venues undoubtedly are more fruitful than others, but resources need to be spent wisely. For instance, working with a pay-per-lead company just takes...
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0 comments 596 readsPosted on 2012-01-23
“A business that makes nothing but money is a poor business.” – Henry Ford
Converting prospects into leads and leads into opportunities are topics of many a marketing and sales meeting. Many companies that offer outsourced marketing tactics try to stay clear of this discussion, perhaps for fear of having their performance measured. They are also topics that many who offer search engine optimization or pay-per-click campaigns avoid discussing. These techno companies are in the business of bringing qualified visitors to the website. It’s the job of the company that owns the website to convert the prospects into leads and the leads into opportunities.
Measuring a campaign’s performance is not difficult. Getting the desired positive results from the campaign takes talent.
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0 comments 497 readsPosted on 2012-01-16
A website may be the first impression a business leaves with a prospect. With millions of websites competing for a visitor’s attention, the chances a company will be given a second look are slim.
First impressions are everything. Make sure your company web design is not committing these all too familiar mistakes:The website design only has eight seconds to grab the visitor’s attention – as faster computers serve websites quicker, the visitor’s attention span shrinks. This means that companies have less and less time to attract the eye of their visitor. Most popular studies say you have less than 10 seconds to land your visitor. You message will have to be succinct, relevant, and catchy.
Does the web design create an atmosphere of trust and confidence – commerce websites that resemble dark alleys do very little business. Potential buyers are not going to share their personal, financial information with a business they do not trust. Companies are not going to...
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0 comments 762 readsPosted on 2012-01-10
Think of a webinar as your own online presentation whether a sales briefing, training session, marketing meeting or remote gathering of your team. These events are easy enough to put on. All you need is a descent digital camera, access to a laptop or desktop and an interesting presentation. Think about avoiding these top five mistakes when launching your next webinar series:
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0 comments 674 readsPosted on 2012-01-05
Wikipedia says “a podcast is a series of digital media files (either audio or video) that are released episodically and often downloaded through web syndication.” How about we say a podcast is a video or audio file; period. It’s a presentation produced for the consumption of an audience, perhaps prospects or clients. Why might this audio/video file be created? Let’s say to to be used as a training tool, to raise the level of customer support, announce a product launch, or to reach a new audience. Work to avoid these top five mistakes that some podcasters fall victim to:
Unexpected Interruptions - The unexpected always needs to be planned for ahead of time. What if someone knocks at the office door? What if the UPS dude shows up with a package and needs a signature? What if the phone rings? What if the incoming email beeps an announcing signal of its arrival? These not too untypical interruptions have to be planned for and avoided. Hang a “Do Not Disturb” sign on the office...
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0 comments 1,186 readsPosted on 2011-12-12
Those of us that try and answer every email within a reasonable time frame don’t really understand the group of people that do not seem to make the attempt at all.
When you don’t receive an answer back from a prospect you recently emailed are you wondering what the person’s answer really is? It’s understood their answer is not yes, but are they saying “no” or “not yet?” Without a clear answer it’s hard to tell whether or not they are interested in your proposal. Let’s make the assumption that people generally like to be seen in a positive light. If that is the case, then we can eliminate the “no” answer because people do not like to say no.
Okay, we have eliminated the yes and no answers but how do we find out if the person is interested but just has not found the time to answer.
Here’s an email tip to try the next time you find yourself in this situation. Compose an email that takes on these characteristics:
Bruce,
Thought I would try one last...
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0 comments 677 readsPosted on 2011-12-08
Marketing is time consuming and expensive. Every business needs to spend their marketing dollars wisely, so make sure to avoid these marketing mistakes when launching your next digital campaign:
Having No Plan Does Get You Somewhere
But, does it get you to where you want to be? Marketing plans do not have to be complex. Here’s a simple marketing plan: Define your goals, Outline the benefits to the consumer, Determine your audience, Choose your marketing weapons wisely, Know your company’s niche, Define your company’s personality and Allocate a realistic budget.
Know Your Ideal Prospect
The web is a vast expanse. Your ideal prospects could be anywhere. You need to know what characteristics identify them best and where they gather on the web before you can develop strategies to have visibility in those venues. First come up with a half dozen specific characteristics of your prospect. Then scout out where they gather on the...
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0 comments 635 readsPosted on 2011-11-30
You might ask, “Do we really need another newsletter?” There as many daily, weekly, bi-weekly, and monthly newsletters out there than there are grains of sand on the beaches of the world.
There are informative newsletters and sales flyers masquerading as newsletters. There are simple text and HTML-based newsletters. There are one-page newsletters and others that compete in length with the United States Constitution.
At first the decision to publish a newsletter seems simple. Our competitors have newsletters therefore we need one. Theirs come out monthly, so ours need to be monthly. Theirs are HTML-based, so ours need to look the same. Many first-time newsletter publishers have made this mistake. Launching a newsletter because their competition has one is not the right reason to have a publication.
If you are contemplating a newsletter, keep it simple, keep it interesting, keep it short, keep to a publication schedule, and keep it newsworthy.
Avoid...
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0 comments 775 readsPosted on 2011-11-21
Before launching your next email marketing campaign make sure these six mistakes have been taken care of and will not hamper your next campaign:
Don’t Tell Your Life’s Story
People’s time is limited these days. No one has the patience to read through an email of hundreds of words. The famous entertainment raconteur, P.T. Barnum once said, “Always leave them wanting more.” Good advice for anyone crafting an email campaign letter; the more succinct the better. Get right to the point and make the call to action.Keep the Focus on the Buyer
Remember to keep the spotlight on the buyer’s needs or wants and not on your sales quota. Frame the conversation so the buyer believes you have their best interests in mind. Talk about how they can gain more market share, how they can remove obstacles, or how they can improve their bottom line. Talk about how your experience or successes will directly relate to their success if they decide to work with you.One Touch...





