In just about two years of the iPad's existence approximately 11% of Americans already report owning a tablet device according to Pew Research Center. Nearly 75% of U.S. small and midsize businesses plan to purchase tablets in the next 12 months according to NPD Group, which also reports that 25% of worldwide mobile PC shipments in 2011 were tablets.
There's no doubt that tablets and mobile devices are expanding beyond personal use into businesses. Just 18 to 24 months ago, mobile extension of business and customer management systems was still considered an extra, even a luxury, due to IT complexities and costs. The emergence of tablets and advanced...

