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Josh Duncan

Josh Duncan

A Random Jog
Director of Product Marketing currently working at a software startup. Excited about product marketing, technology, customer experience, and the impact of social media and content marketing.
  • 0 comments 1,327 reads
    Posted on 2011-08-29

    Last week, our top sales rep told us his secret sauce for repeatedly exceeding his quota. He summarized it as follow: “Look guys, just keep it simple” …

    1. Find how who has the money
    2. Find out how much they have
    3. Sell to them as fast as you can

    While they are many other best practices that he shared with us, his success recipe reminded me how much we, as marketers, tend to over-complicate things. We like to come up with a messaging full of superlatives and other buzz words, build as many strategies and campaigns as possible,  and produce countless numbers of collaterals and sales supporting tools etc.

    While this makes all of us feel good,...

  • 0 comments 1,986 reads
    Posted on 2011-05-31

    It was turning out to be a great year. The product I had planned and launched was hitting the market to fantastic results and the sales team was close to doubling their forecasts. Additionally, the market research that I had spearheaded had resulted in the success of two more products in our portfolio.

    I thought all was going swimmingly well but that was not the case. Bonus checks arrived and despite my shaking the envelope as hard as I could, there was nothing extra to make up for the extremely light check.

    While my team’s part of the portfolio had performed above average, the company had missed their financial goals for the year. There is no extra credit for almost being successful.

    John...

  • 0 comments 1,243 reads
    Posted on 2011-05-18

    Here’s a deceptively difficult question for you to ponder (inspired by Steven Pressfield’s excellent latest book, “Do the Work“),

    What is this about?

    If you are working on developing a new product, can you answer? Can you do it without a ten page PowerPoint deck? How about to someone not familiar with your product line or industry? If you only had 10 seconds to explain in front of a room of potential customers buyers could you convince them?

    What is this about?

    Ok...

  • 0 comments 1,493 reads
    Posted on 2011-05-02

    Let me start with a little disclaimer:

    I am not a gardener and I most likely will never be one. While I do visit Home Depot regularly, I spend as little time as possible in the garden section. Over the last few years, the majority of plants we have purchased for our home landscaping have met a disastrous end under the Texas sun.

    This should now be history after I came across the best marketing sign I have ever seen at in the Garden Center:

    (click to see full size image)

    While there were lots of little signs all over the garden...

  • 0 comments 1,213 reads
    Posted on 2011-04-21

    In case you were wondering if there was a secret to marketing, there is, and Jeremy Epstein has figured it out.

    Step 1, never stop marketing.

    Step 2, repeat.

    It is a little bit harder than that but thankfully, Jeremy is a marketing wizard who continuously shares his insights on his blog.

    Jeremy has just put together a fantastic eBook with some great advice when it comes to community building. The focus of the book is to show how building strong relationships can creates genuine fans.

    In the following interview, Jeremy explains the concept of a genuine fans, social strategy, the Maya Angelou marketing test, and the need for no strings attached behavior. Check it out and then make sure to download the free eBook. Also, make sure to check out the outstanding...

  • 0 comments 1,341 reads
    Posted on 2011-04-10

    Earlier this week, I attended the Forrester Technology Marketing Executive Council in San Francisco. The purpose of this spring meeting was to discuss some innovative approaches to improve the effectiveness of marketing programs.

    While many ideas were shared, the one theme that came back was the use of creative content to increase the number of sales conversations and to accelerate the buying process.

    In his presentation “Organizing, Creating, And Maximizing Rich B2B Content”, Joe Chernov VP Content Marketing at Eloqua, challenged us to stop thinking as...

  • 0 comments 1,166 reads
    Posted on 2011-03-28

    Welcome to the first episode of the Start with the Customer podcast!

    I am a big fan of podcasts and have been listening to several for a couple of years now. You just can’t beat the education and the convience of listening on your way to work or on the road. Plus the fact that all of this is available for free is absolutely incredible.

    I had been kicking around the idea of putting together a “prodcast” to talk about marketing, product management, and product marketing for sometime now. I convinced  Jon Gatrell, of the ...

  • 0 comments 1,761 reads
    Posted on 2011-03-22

    Trying to launch a product into a well defined marketplace is not an easy endeavor. Thanks to Microsoft, we have a perfect case study to watch.

    First off, let’s put aside the fact that Microsoft has had a phone operating system for years. Instead, let’s focus on the relaunch of Windows Phone 7 to compete against the dominant mobile operating systems, RIM, iOS, and Android.

    Give Microsoft credit for doing some research and at least looking for a way to differentiate in this crowded market.  They identified a great insight that most smart phones users were highly engaged with...

  • 0 comments 2,447 reads
    Posted on 2011-03-11

    Yesterday was the second annual Dachis Group Social Business Summit held in Austin, Texas.  The focus of the event was on the opportunities and challenges around social business and what’s actually working today.

    The conference was a full of case studies and advice from some of the leading thought leaders and practitioners in the social business field. Topics covered the impact of social on business,...

  • 1 comments 1,018 reads
    Posted on 2011-03-09


    Disclaimer:
    I am a converted HubSpot customer.

    I use their software to increase the number of inbound warm leads and convert more qualified visitors into sales opportunities.

    They call it Inbound Marketing. I call it my Life Saver Marketing platform.

    It’s easy to use and at a tip of a finger, I can blog, optimize keywords, create new promo landing pages, send emails or check who is talking about us on the social sphere – all from a single tool. Most importantly, with its seamless integration with salesforce.com, Hubspot offers a complete closed loop reporting providing...