If you are like a lot of people, you snickered when you read about the hijacking of Paris Hilton's Sidekick in 2005. But as the former chairman of the Joint Chiefs of Staff, Gen. John Shalikashvili, learned when he, too, was the victim of identity theft, this type of data abuse is serious. And it might very well lead to a serious loss of trust between you and your customers.
Recent publicity around data theft has finally moved the issue of data privacy and protection from the server room and the legal beagles to the boardroom. What consumers are learning from Betsy Broder, identity theft expert with the Federal Trade Commission, (who's everywhere in the media, from The Washington Post to CNN) is that one's data is only as safe as an institution's safeguards.
Recent publicity around data theft has finally moved the issue of data privacy and protection from the server room and the legal beagles to the boardroom. What consumers are learning from Betsy Broder, identity theft expert with the Federal Trade Commission, (who's everywhere in the media, from The Washington Post to CNN) is that one's data is only as safe as an institution's safeguards.
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