In 2004, John Roberts, Clint Oram and Jacob Taylor founded SugarCRM, Inc., with the idea that enterprise applications shouldn't be proprietary, that once you implement a system, you should be able to easily modify it to suit your business needs. In this edition of Inside Scoop, CRMGuru.com founder Bob Thompson talks to Roberts, the company's chairman and CEO, about SugarCRM and the open-source space.
Bob Thompson
I'd like to welcome to our Inside Scoop program today John Roberts, the chairman, CEO and one of three cofounders of SugarCRM. SugarCRM has received quite a lot of attention in the industry, and I guess you might call it the "sugar buzz." And I'm looking forward to hearing John share some of his insights about how the company was founded, what its value proposition is and where it's going. So, without further ado, John, welcome to our program.
John Roberts
Thank you, Bob.
Bob Thompson...

