We’ve been having some fun around here with predictions.
It’s always intriguing to channel Nostradamus and predict what will be new or different in the coming year. With so many changes around healthcare and the Affordable Care Act in the United States, I decided to take a look at patient experience.
Here’s a list of what I *hope* will change, what probably won’t and what will absolutely change for patients. Please note: This is NOT a political post. We’re not discussing the pros/cons of the new laws. Please don’t hijack the comments to do so! Thank you. Instead, please DO share your thoughts on what works or doesn’t when you are a patient in the healthcare process.