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New ideas are exciting. That burst of energy and excitement that comes with a concept that will (or even might) be a game changer is intoxicating. And in cultures that are often very action oriented, change leaders want to get moving quickly. I have written here before about the cost of jumping to action without fully understanding...
Leader (True Gifts Publishing, 2007). Do not look for a formulaic step-by-step guide here. This s a collection of stories. Sheehan retells the experience of leaders, drawing on a wide range of examples. Some are...
I generally stay away from “postmortem” work, but a client recently asked me to look into what was behind the failure of a sizable process change they had attempted. I talked with sponsors, end users, members of the project team and heard all the usual stuff. But it was in an all but accidental conversation in the cubicle of the senior programmer who had worked on the code that the bottom line became clear.