I believe that almost all employees want to do a good job. And for the most part, they do. Even so, we do from time to time end up with someone who isn’t meeting our expectations. Here are several ways I see managers and owners address that issue.
* Never say anything to the employee, but silently become more and more frustrated. Nothing like a resentment to turn around an employee’s performance! The employee thinks he’s doing fine, but his manager is getting an ulcer. People aren’t mind readers. Managers have to say something if they’re going to improve someone’s performance.
* Complain to others about the employee, but never say anything to the person him/herself. Hey, at least they’re talking about it! Too bad it’s to the wrong people. I’m sure the manager’s spouse, friends, or even his/her dog or cat would appreciate it if the manger stopped talking to them and started actually doing something about the employee.
* Say something to...