Dean CarltonUnleashing The Tiger
0 comments 1,841 readsPosted on 2011-08-24
0 comments 1,885 readsPosted on 2011-06-24
Without people, organisations simply do not exist. People form the cornerstones and the foundations of your business, creating your products, delivering your services, serving your customers on a day-to-day basis, and ultimately, delivering shareholder value.
They are the ‘oil in the machine’.
Except that, in the post-industrial age, most companies can no longer continue to operate successfully on such a mechanistic basis.
In the information age, the best managed customer-centric companies function on a much more fluid, dynamic basis, allowing people to interact more freely, grouping and forming new, ad-hoc team structures organically as and when required....
0 comments 1,477 readsPosted on 2011-06-22
Organisations that place their products and services at the centre of their corporate thinking face the same fate as the dinosaurs - they are doomed to extinction. They need to change their culture and behaviours from the very core; to stop pushing products and to start winning customers hearts, minds - and wallet share.