| Author Profile | Author Profile for David Sims (david_sims) | david_sims | 0 | 29 weeks 6 days ago |
| Blog | K.I.S.S. Your Microsoft Call Center. | david_sims | 3 | 1 year 36 weeks ago |
| Blog | CRM News: NetSuite's SRP, RightNow, Ciboodle, Stupidest Criminal Alive | david_sims | 0 | 2 years 14 weeks ago |
| Blog | CRM Tool Academy: Finally -- Get Instant Customer Feedback on IPhone Without Being An IPhone Dork | david_sims | 1 | 2 years 14 weeks ago |
| Blog | CRM News: Map Your Relationships; The Customer Service Death Rattle | david_sims | 0 | 2 years 15 weeks ago |
| Blog | CRM Tool Academy: New PeopleMaps App Reveals and Ranks Your Connections (And Integrates With Salesforce.com) | david_sims | 0 | 2 years 15 weeks ago |
| Blog | CRM Tool Academy: Kana Enhances Its Social CRM Tool for 'Wisdom of Crowds.' | david_sims | 0 | 2 years 15 weeks ago |
| Blog | CRM News: Salesforce.com, Dell, Amazon EC2, NGenera and Hungarian Cops | david_sims | 0 | 2 years 16 weeks ago |
| Blog | CRM Tool Academy: Google Wave's Customer Conversations Might -- Just Might -- Change Everything. | david_sims | 0 | 2 years 16 weeks ago |
| Blog | CRM Tool Academy: Corral All Your Social Media, Facebook, Twitter, VoIP, E-Mail Onto One Interface | david_sims | 0 | 2 years 17 weeks ago |
| Blog | Want To Be More Customer-Focused? Stop Being Defensive. | david_sims | 0 | 2 years 17 weeks ago |
| Blog | CRM News: Helpstream's Social CRM -- Twitter and Facebook for Profit! | david_sims | 0 | 2 years 17 weeks ago |
| Blog | Kneeing Customers in the Groin -- the HP Way | david_sims | 2 | 2 years 17 weeks ago |
| Blog | CRM News: Microsoft Contact Center, IPhone Apps and Chief Dull Knife | david_sims | 1 | 2 years 18 weeks ago |
| Blog | For CDC's CRM, China's Number Two! | david_sims | 0 | 2 years 18 weeks ago |
| Blog | Let The U.S. Army Fight For Your Customer Loyalty | david_sims | 0 | 2 years 19 weeks ago |
| Article | CBM News: NetSuite Offers 'End Of Life' Counseling for SAP Clients | david_sims | 0 | 2 years 19 weeks ago |
| Article | CBM News: Stellar's MCR Is Not CRM, MyStarbucks Ideas 'Suck' | david_sims | 0 | 2 years 20 weeks ago |
| Article | CBM News: RightNow Gets HiveLive, Salesforce.com Gets Cloudier | david_sims | 0 | 2 years 21 weeks ago |
| Article | CBM News: Oracle, Salesforce.com and Clarabridge's Debuts -- It's a Ball! | david_sims | 0 | 2 years 22 weeks ago |
| Article | CBM News: Giant Sea Slug "Option" for CRM, Social Media | david_sims | 0 | 2 years 23 weeks ago |
| Article | CBM News: Salesforce.com CRM-ERP Connected, Loyalty Cards Abused | david_sims | 0 | 2 years 24 weeks ago |
| Article | CBM News: CRM From Oracle Siebel Picked By Knouen, Police Hunt Beer Man | david_sims | 0 | 2 years 25 weeks ago |
| Article | CBM News: Microsoft Sweet On SugarCRM, Parature Twitters | david_sims | 0 | 2 years 26 weeks ago |
| Article | CBM News: Altitude Software, Cerado, eGain, Set Your Own ROI! | david_sims | 2 | 2 years 27 weeks ago |
