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Danny Brown is partner at Bonsai Interactive Marketing, a full service agency offering integrated, social media and mobile marketing solutions. He is also founder of the 12for12k Challenge, a social media-led charity initiative connecting globally and helping locally.
  • 0 comments 170 reads
    Posted on 2013-05-09

    Salem crappy product quote

    In my role as Chief Technologist over at ArCompany, and from a general love of technology in general, I test, play with, compare and recommend all sorts of different platforms, software technologies and solutions.

    There’s just something about the promise and potential of data and technology – when used properly and for the benefit of customers as well as the business – that gets my motor running (sorry, Steppenwolf fans!).

    An interesting side effect of this is you get to see firsthand why certain social software technologies succeed while others fail, even though on paper they may look the...

  • 0 comments 372 reads
    Posted on 2013-05-04

    Crossroads of influence marketing

    Influence marketing is at a crossroads. As we know it today, influence marketing is primarily defined by social scoring platforms like Klout, Kred and PeerIndex.

    However, while these platforms are decent starting points for brands looking to identify influencers, they don’t really go deep enough into contextual and situational human relationships to offer a true metric of influence.

    What’s needed is a bigger understanding of how the human psyche works; what makes us tick as people; what impacts our decision process; and where we can predict paths of influence based on transactional relationships, where historic interactions can be merged with current knowledge and...

  • 0 comments 316 reads
    Posted on 2013-04-28

    Digital revolution

    As a business resource, Slideshare stands pretty much head and shoulders above most other content platforms.

    From presentations to educational content and more, you can find information and curated media on pretty much any topic you have an interest in.

    As a research solution, Slideshare offers analysis from some of the smartest minds on the web across all verticals. These include standard presentations, videos, multimedia and more.

    Which brings us to this week’s Sunday Share.

    Every week, I’ll be sharing a presentation that catches my eye and where I feel you might be interested in the information inside. These...

  • 0 comments 195 reads
    Posted on 2013-04-25

    Over on Facebook, my friend Gini Dietrich posted a question about trying to locate an image, used by a non-profit organization in a new campaign.

    The image in question is the one below.

    UNICEF Facebook Likes campaign

    The messaging behind the campaign is simple – while Liking unicef.se (unicef Sweden) on Facebook is all well and good, and they certainly wouldn’t discourage that, it costs money to actually carry out the work unicef and other non-profits do every day of the week.

    That makes sense.

    What doesn’t make sense is potentially alienating the very people you’re pseudo-criticizing in a campaign like this, by implying...

  • 0 comments 380 reads
    Posted on 2013-04-22

    Empathy in the organization


    In their excellent book Humanize, authors Maddie Grant and Jamie Notter share their insights into why a truly successful business needs to take the reasons social media has enjoyed exponential growth as a business imprint, and implement it across the organization.

    It takes more than simply activating staff on social media and being more “approachable” as a business on the social web – it’s a complete mindset and culture change, for which many organizations today are still...

  • 0 comments 630 reads
    Posted on 2013-04-21

    video and content marketing

    As a business resource, Slideshare stands pretty much head and shoulders above most other content platforms.

    From presentations to educational content and more, you can find information and curated media on pretty much any topic you have an interest in.

    As a research solution, Slideshare offers analysis from some of the smartest minds on the web across all verticals. These include standard presentations, videos, multimedia and more.

    Which brings us to this week’s Sunday Share.

    Every week, I’ll be sharing a presentation that catches my eye and where I feel you might be interested in the information inside...

  • 0 comments 625 reads
    Posted on 2013-04-16

    Mention “influence marketing” today and it’s a good bet that the majority of people will think of social scoring platforms like Klout, Kred and PeerIndex.

    These early movers in the influence space have carved a niche for themselves and the brands they’re looking to work with, by attempting to provide data on who the most influential online users are.

    By connecting brands with these online influencers, the hope is that brand’s message will be amplified to the Nth degree and more awareness around the brand will ensue.

    However, a new report based on a global survey of 1,3000 marketers, PR professionals and brand managers/agencies highlights brand awareness as being less of a goal when it comes to influence marketing.

    Instead, lead generation and customer acquisition are much more important, and where brands are allocating their budgets in the next 12 months and beyond.

    The report also shows that social scoring platforms lack trust and authority when...

  • 0 comments 340 reads
    Posted on 2013-04-14

    As a business resource, Slideshare stands pretty much head and shoulders above most other content platforms.

    From presentations to educational content and more, you can find information and curated media on pretty much any topic you have an interest in.

    As a research solution, Slideshare offers analysis from some of the smartest minds on the web across all verticals. These include standard presentations, videos, multimedia and more.

    Which brings us to this week’s Sunday Share.

    Every week, I’ll be sharing a presentation that catches my eye and where I feel you might be interested in the information inside. These will range from business to content to social media to marketing and more.

    This week, an excellent and punchy little Slideshare from Katherine Drew and Justine Webse of...

  • 0 comments 298 reads
    Posted on 2013-04-09

    Outrage is outrage, regardless of where it starts. - Ann Marie van den Hurk APR.

    If you type the term “social media crisis” into Google, you’ll receive about 1.7 million results. Remove the quotation marks, and you’ll get almost 700 million results.

    Social media consultants will point to the likes of Motrin, Chick-Fil-A, Applebee’s, Kenneth Cole, United Airlines and others like them as examples of a social media crisis, where a business has come under heavy fire online on their own social channels, as well as blog posts and social updates elsewhere.

    While it’s true that social media amplifies a crisis when it happens, it doesn’t actually create the crisis – the company does.

    Social Media Crisis or a Crisis on Social Media?

    Over the last few days, two more companies have found themselves the target of online unrest and extremely vocal criticism of their business practices.

    The Royal Bank of Canada – RBC – is...

  • 0 comments 837 reads
    Posted on 2013-03-31

    Desk.com The Customer Support App for Small Business and Growing Teams

    As a business resource, Slideshare stands pretty much head and shoulders above most other content platforms.

    From presentations to educational content and more, you can find information and curated media on pretty much any topic you have an interest in.

    As a research solution, Slideshare offers analysis from some of the smartest minds on the web across all verticals. These include standard presentations, videos, multimedia and more.

    Which brings us to this week’s Sunday...