| Author Profile | Author Profile for Cindy Knezevich (cindyk) | cindyk | 0 | 29 weeks 6 days ago |
| Blog | Good Service Worth 9.7% Price Premium... And Far More | cindyk | 0 | 1 year 43 weeks ago |
| Blog | Surprises... Not the Good Kind | cindyk | 0 | 1 year 43 weeks ago |
| Blog | Good Customer Service Doesn't Require a Marathon Effort | cindyk | 0 | 1 year 44 weeks ago |
| Blog | Survey: Customer Service from the Call Center Agent Perspective | cindyk | 0 | 1 year 45 weeks ago |
| Blog | My 14-Year-Old-Son, Bad Pizza and Social Capital | cindyk | 0 | 1 year 45 weeks ago |
| Blog | Customer Service Effectiveness or Efficiency... which is more important? | cindyk | 2 | 1 year 48 weeks ago |
| News | Jacada Signs Material Services Agreement with Large German Telecommunications Provider | cindyk | 0 | 2 years 48 weeks ago |
| News | Jacada Signs Material Contract With Kabel Deutschland GmbH | cindyk | 0 | 3 years 19 weeks ago |
| News | Jacada Announces General Availability of Jacada® WorkSpace 5.0 | cindyk | 0 | 3 years 19 weeks ago |
| News | Jacada Signs Material Contract With New Telecommunications Customer in North America | cindyk | 0 | 3 years 26 weeks ago |
| News | Jacada Announces Details of Second Material Agreement With O2 UK | cindyk | 0 | 3 years 27 weeks ago |
| News | Jacada Signs Material Contract With Global Retailer | cindyk | 0 | 3 years 29 weeks ago |
| News | Jacada Signs Material Agreement With Nationwide Insurance | cindyk | 0 | 3 years 30 weeks ago |
