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Andrea Meyer

Andrea Meyer

Working Knowledge
Author of more than 450 company case studies and contributor to 34 books, Andrea Meyer creates custom content for online & print publications. Andrea writes & ghostwrites books, blogs, white papers, conference reports, success profiles, interactive workbooks, articles, executive education and eLearning content. Clients include Prentice Hall, McGraw-Hill, Cengage Learning, MIT, Harvard, McKinsey & Co, YPO, Wharton, OECD. Andrea has conducted case studies in Asia, South America & Europe; is a Certified Online Instructor; is a member of MENSA, Twitter elite, and is listed in Who's Who in America.
  • 0 comments 480 reads
    Posted on 2013-04-29

    Point: While many wring their hands over seemingly insurmountable problems, entrepreneurs roll up their sleeves and work on solutions.

    Story: Peter Diamondis, founder of the X PRIZE Foundation and Zero Gravity Corp., is particularly optimistic. Seeing what small teams can accomplish with today’s technologies, he sees limitless opportunities. “A Maasai tribesman in Kenya today has better mobile communications than President Reagan had 25 years ago. If they’re on a smartphone, they have access to more information than President Clinton did 15 years ago,” he says.

    These achievements don’t get as much...

  • 0 comments 219 reads
    Posted on 2013-04-02

    Point: Get quick wins by encouraging small experiments throughout the organization. They’re fast, inexpensive, and reduce the fear of failure.

    Story: One of the biggest obstacles to innovation is fear of failure. Rarely do people want to bet their careers or companies on what might — or might not — be the next big thing.  But fear of failure becomes a self-imposed obstacle to success.

    As Amazon’s CEO Jeff Bezos says, “Innovation is part and parcel with going down blind alleys. You can’t have one without the other. But every once in a while, you go down an alley and it opens up into this huge, broad avenue. And that’s so satisfying and, from a shareholder’s point of view, so successful, that it makes going down blind alleys worthwhile.”

    The key twist isn’t to avoid failure but to avoid high costs from failure.  To reduce those costs, institute and encourage ongoing little experiments throughout your company.  For example, Google...

  • 0 comments 369 reads
    Posted on 2013-03-06

    Point: If you’re stuck on how to solve a problem, see if nature has already solved that problem.

    Story: Nature has already solved many challenges; the best solutions have survived and improved through evolution.

    Consider this example: termite mounds such as those of the Macrotermes michaelseni exist in African environments where the external temperature varies from 35°F at night to 104°F during the day. The living areas inside the termite mounds, however, maintain a constant internal temperature within one degree of 87 °F, day and night.  Millions of years of evolution perfected the termites’...

  • 0 comments 299 reads
    Posted on 2013-02-07

    Point: Design physical spaces for unplanned collaborations that spark creativity.

    Story: One place to look for advice on designing physical spaces for creativity and collaboration is Stanford’s design school, the birthplace of design thinking as we know it today. (The term dates back to Herbert Simon’s 1969 book, The Sciences of the Artificial and was further explained by Robert McKim’s book, Experiences in Visual Thinking, but it was Stanford’s Rolf Faste and David Kelley who popularized the term and applied it to business.)

    Now, Scott Doorley and Scott...

  • 0 comments 1,322 reads
    Posted on 2013-01-12

    Point: Create an internal venture fund to incubate revolutionary ideas.

    Story: This week’s Innovation Summit at the Shell Technology Center Houston (STCH) highlighted the need for innovation and collaboration to solve society’s most pressing challenges. As the world’s problems become more complex, the best way to tackle them is with a cross-disciplinary approach.

    What are some ways that companies can foster this multidisciplinary collaboration to achieve breakthrough innovation? One way is to create an open mechanism inside the company that solicits promising ideas regardless of where they come from — including outside the company — and offering seed funding that’s outside of the company’s traditional R&D programs to give them time to develop.

    GameChanger

    Shell is doing this with its GameChanger program, headed by Russ Conser.  GameChanger seeks out...

  • 0 comments 959 reads
    Posted on 2012-11-19

    Point: Looking at the opposites of everyday constraints yields new opportunities for innovation.

    Story: Companies typically see time, space and matter as constraints. That’s not surprising — those three elements define the boundaries of our everyday reality. But what if we  saw themnot as constraints but as malleable resources for innovation?

    That’s the mind-bending proposition Joe Pine presented at Dassault Systèmes’ ...

  • 2 comments 784 reads
    Posted on 2012-10-30

    Point: To design better for customers, put yourself in their shoes.

    Story:  What’s it like to drive if you can’t turn you head easily to look over your shoulder? Or to  shop if bending over hurts and the product you want is on the bottom shelf?

    That’s what older drivers feel, and every minute in the US, one person turns 66. In seven years, the US will have 55 million people over age 65 – a big market.

    To better design for the needs of this market, companies like pharmacy chain CVS are putting themselves in the shoes of aging customers with AGNES. AGNES stands for “Age Gain Now Empathy System.” Developed by the MIT AgeLab, AGNES is a specially-designed jumpsuit...

  • 0 comments 1,631 reads
    Posted on 2012-10-03

    Point: Create new business models using a visual, collaborative tool like Alex Osterwalder’s Business Model Canvas.
    Story:  Business models are complex, which makes them hard to talk about. A business has many interrelated moving pieces.  It’s easy for you and your team to miss something when creating one. And with so much complexity and so many possibilities, it’s easy misunderstand each other when we try to invent new business models.
    Luckily, there’s a solution. Alex Osterwalder’s Business Model Canvas is a visual tool that helps structure our thinking about business models.

  • 0 comments 1,117 reads
    Posted on 2012-09-06

    Point: Use visual representations to spur innovative thinking.

    Story: Scientific visualization is typically used to communicate data and scientific results, but it can also spark ideas.

    Felice Frankel is a scientific photographer who works with scientists across many disciplines — chemistry, biology, oceanography, and so forth. As she sees it, the various disciplines share similar ways to represent data. But, “Unfortunately, you rarely see scientists from different disciplines talking with each other,” she says.

    Images can jumpstart communication by creating a common language among different disciplines. What’s more, images can spark new ideas, even if those images are of data which you yourself have been working with for years. Seeing your data presented in a new way can yield new insights. The new depiction gives you a new perspective.

  • 0 comments 4,474 reads
    Posted on 2012-08-12

    Point: Fast-cycle experiments let companies create the best product/service offering with the least risk.

    Story: At the World Innovation Forum, Scott Cook, co-founder of Intuit, described his company’s culture of high-velocity experimentation. Intuit uses an experiment-driven decision-making process throughout the organization. Rather than expect executives and managers to know all the answers, Intuit uses large numbers of low-cost experiments to test new product, service, and marketing ideas.

    To illustrate how high-velocity experimentation works in organizations,...