These 10 business models are different - one of them I even participated in- AirBnB and its been great. PatientsLikeMe - we've talked about in this blog earlier this year.
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0 comments 1,861 readsPosted on 2011-01-04Cool or not? I'm glad to welcome in 2011 with a first post that will rock your socks.
These 10 business models are different - one of them I even participated in- AirBnB and its been great. PatientsLikeMe - we've talked about in this blog earlier this year. -
0 comments 1,644 readsPosted on 2010-12-12If we want to build a community, how about thinking beyond a daily newsletter, how about radio?
Manish Mehta, VP Social Media... -
0 comments 1,609 readsPosted on 2010-09-20What is your experience of government? Is this familiar when you travel? "you wait in line at least twenty minutes, pushing and shoving... staff... unhappy... people miss their flights". If you travel by air, then standing in the security queue at the airport has to count as one of the most common customer experiences in the government sector. And one of the most dreadful, as Erik Pothuma recounts at www.thesocialcustomer.com
Why is it so bad? And there are few signs of progress... does no one care?
As a native Singaporean I have been studying eGov or electronic Government in Singapore since 2002. Then, as I live in the Silicon Valley, USA, I have been able to take an inside look at the Federal Government particularly in the Health sector. And in both Singapore and the USA I have met many smart and caring people in the Civil Service of both countries. I know thousands are working very hard to...
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0 comments 2,167 readsPosted on 2010-07-30How cool is this? Just after writing about Health spaces, I find this great social network story about playing games to design new experiences that engage customers -
Watch this video - and bring innovation and fun into your workplace - AND improve your customer relationships with new ideas from the people who care - employees in your business ! -
0 comments 2,443 readsPosted on 2010-07-20"In nothing do men more nearly approach the gods than in giving health to men." Cicero
Mari Carmen Domingo of the Barcelona Tech University in Spain, helps us all with a great overview of the actual practice of physician and patient social networks in the e-Health, July 2010 issue of www.computer.org the magazine of the the computer society of the IEEE. Bravo to Mari Carmen. The link above gets you to the abstract and references only, so I'm distributing Domingo's contribution to the wider audience it deserves in the CRM and Health 2.0 world.
That's such a great closing quote that Domingo chose.... health is one of those things that is not just desirable, it is one of the greatest gifts that we can give ourselves or others.
"Healthcare social networks provide an active platform for sharing ideas, discussing symptoms and debating treatment options - tasks that together promise to improve patient care."...
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1 comments 1,924 readsPosted on 2010-05-24It is wonderful and highly validating to see Irving Wladawsky-Berger write about this topic and highlighting Johnson and Johnson as a sterling example of a company that has embraced customer-centric capitalism. He even quotes the J&J credo, which readers of this blog may recognize from seeing it here a few years back.
While we have not quite reached tipping point, social media is tilting in the direction of sustainable Capitalism which Cleverly Centers on Customers....after all Capitalists without Customers are Capitalists without access to Capital! :-)
Wladawsky-Berger's whole article is well worth reading - tip of the hat to Alvis Brigis for pointing it out recently in his blog.
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0 comments 1,570 readsPosted on 2010-05-07Great analysis. Tip of the Hat to Alvis Brigis for alerting us.
Check out this SlideShare Presentation:0 comments 1,486 readsPosted on 2010-04-18With the information explosion - there is hope - I want to highlight SAS as a company who is taking a mindful learning approach to this difficult topic.Thanks to Rich Razon at Pureshare, I found Stephen Few's great analysis of healthcare costs - interactive and drill down-able.
Stephen explains how he developed this in a downloadable pdf.
Enjoy!0 comments 1,883 readsPosted on 2010-04-16My stand outs from Google CEO, Schmidt's Top 10 Reasons why Mobile is Key- We generate today in 2 days, the amount of information that was generated from the start of human communication till 2003.
- The Everything NOW 18 year old. There is no OFF button for teenager's communication with the world
No wonder our minds are spinning. And teenagers are gearing up for a different world.
Totally!
Global CIO: Google CEO Eric Schmidt's Top 10 Reasons Why Mobile Is #1 -- InformationWeek
0 comments 2,694 readsPosted on 2010-02-24Watch for inspiration from nature - Innovation that is artful beautiful and inspired by nature

