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Chuck Van Court


Fuze Digital Solutions

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Worked in private sector for over 20 years before founding Fuze Digital Solutions in 2002 and becoming a vendor. Before founding Fuze, was CIO for a $50B bank and president of a Web development company. Primary product is Fuze Suite, a entirely web-based customer care and knowledge sharing suite that leverages broad community insights.

 
 

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MarketPlace

Powering the New Customer-Conversation Driven Enterprise

[March 18, 10 AM PDT] With the exponential growth of the social web, enterprises need a new way to effectively collect and utilize unstructured information that can be used to drive business decisions. This webinar will discuss LARA, a new methodology to help enterprises more effectively Listen to, Analyze, Relate and Act on customer information.

Global Customer Experience Management Certification Program

[March 17-18, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.

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