Top 10 Authors of 2011

Of CustomerThink's nearly 500 active authors in 2011, these are the 10 most popular! Ranking is based on total page views as of Dec. 31, 2011, for blog posts and articles published during the year.

The numbers in parentheses are the number of posts and views on those posts. See also top 10 authors by category and top 250 authors.

Congratulations to the Top 10 Authors!

1. 
   Stan Phelps, Synergy Events (188 / 147,804)
   Stan Phelps is Chief Solutions Officer at Synergy Events. Synergy is an award winning experiential marketing agency specializing in the creation of signature brand experiences. Stan believes the 'longest and hardest nine inches' in marketing is the distance between the brain and the heart of your customer. He is fascinated by the concept of lagniappe and is currently writing his first book, 'What's Your Purple Goldfish?' [Launching 1.11.12]
   
   
2. 
   Dave Brock, Partners In EXCELLENCE (212 / 131,193)
   Dave has spent his career developing high performance organizations. He worked in sales, marketing, and executive management capacities with IBM, Tektronix and Keithley Instruments. His consulting clients include companies in the semiconductor, aerospace, electronics, consumer products, computer, telecommunications, retailing, internet, software, professional and financial services industries.
   
   
3. 
   Nick Stamoulis, Brick Marketing (186 / 112,918)
   Nick Stamoulis, a SEO and search engine marketing industry veteran, is the President of SEO company, Brick Marketing. Nick Stamoulis also writes daily in his SEO blog, the Search Engine Optimization Journal and publishes one of the largest SEO newsletters with over 130,000 opt-in subscribers.
   
   
4. 
   Cheryl Hanna, Service Untitled (117 / 109,033)
   Cheryl Hanna is a successful real estate sales person in Florida and has used her customer service knowledge and experience to set her apart and gain a competitive edge in a very difficult market. Cheryl has been writing professionally since 1999 and writes for several blogs and online publications
   
   
5. 
   Matt Heinz, Heinz Marketing Inc (152 / 103,913)
   Matt Heinz is a national speaker and author, and his most recent book is Successful Selling. He is President of Heinz Marketing Inc, a Seattle area Marketing Agency focusing on Sales Acceleration. Matt's career has focused on delivering measurable results for his employers and clients in the way of greater sales, revenue growth, product success and customer loyalty.
   
   
6. 
   Bob Thompson, CustomerThink Corp. (28 / 98,330)
   Bob Thompson is CEO of CustomerThink Corp., an independent research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com, the world's largest community dedicated to customer-centric business. Thompson is a popular keynote speaker, blogger and author of numerous reports, articles and papers, including CrowdService: Harnessing the Wisdom of Crowds in Customer Service and Support.
   
   
7. 
   Maz Iqbal, Dynamica Consulting Group (88 / 77,269)
   I define myself as a 'customer based strategist'. My focus is on helping organisations to generate-define-design-execute customer based strategies that create superior value for customers and competitive advantage for the enteprise. You can access my thinking at The Customer Blog (www.thecustomerblog.co.uk).
   
   
8. 
   Bob Apollo, Inflexion-Point (103 / 75,155)
   Bob is founder of Inflexion-Point - applying a systematic, evidence-based approach to help B2B clients generate customer value, eliminate wasted effort and improve marketing and sales performance. UK-based, Bob previously held senior sales, marketing and C-level global positions in the high-tech sector.
   
   
9. 
   Jacob Morgan, Chess Media Group (89 / 73,123)
   Jacob Morgan is the Principal of Chess Media Group, a social business consultancy that works with clients on developing internal and external social business strategies. Jacob is also the co-author of Twittfaced, a social media 101 book for business, and authors a top ranked AdAge blog on Enterprise 2.0 and Social Business.
   
   
10. 
    Jesse Noyes, Eloqua (100 / 70,516)
    Jesse came to Eloqua from the newsroom trenches. As Corporate Reporter, it’s his job to find the hot topics and compelling stories throughout the marketing world. He started his career at the Boston Herald and the Boston Business Journal before moving west of his native New England. When he's not sifting through data or conducting interviews, you can find him cycling around sunny Austin, TX.