Top Authors for Past Year

This list of CustomerThink's Top 250 authors is based on total page views for blog posts and articles published in the past year, as of April 30, 2013.

See also top 250 authors for past five years and top 10 authors by category.

  1. Matt Heinz, Heinz Marketing Inc (151,451)
  2. Dave Brock, Partners In EXCELLENCE (144,992)
  3. Bob Thompson, CustomerThink Corp. (141,345)
  4. Tricia Morris, Parature (126,394)
  5. Josh Lowry, 2nd Watch (121,896)
  6. Maz Iqbal, Bold Intent (112,254)
  7. Stan Phelps, 9 INCH marketing (110,060)
  8. Christopher Brown, MarketCulture Strategies Inc (95,183)
  9. Shep Hyken, The Customer Focus (93,252)
  10. Louis Foong, The ALEA Group (83,567)
  11. Stefan Lindegaard, 15inno (81,268)
  12. Jeanne Bliss, CustomerBLISS (79,872)
  13. Flavio Martins, Win the Customer! (78,261)
  14. Annette Franz Gleneicki, CX Journey (76,051)
  15. Adrian Swinscoe, RARE Business (75,092)
  16. Andy Hanselman, Andy Hanselman Consulting (67,375)
  17. Jeannie Walters, 360Connext (67,149)
  18. Danny Brown, Bonsai Interactive Marketing (66,734)
  19. Dave Kurlan, Kurlan & Associates (66,375)
  20. Jacob Morgan, Chess Media Group (64,484)
  21. Jack Malcolm, Falcon Performance Group, Inc. (64,395)
  22. Scott Brinker, ion interactive (62,469)
  23. Eoin Keenan, Silicon Cloud (60,316)
  24. Joshua Paul, Socious (59,792)
  25. Bob Apollo, Inflexion-Point (58,914)
  26. John Refford, *undisclosed* (58,813)
  27. Andrew Rudin, Outside Technologies, Inc. (57,386)
  28. Joseph Dager, Business901 (54,831)
  29. Theo Priestley, BPMredux (53,802)
  30. Bryan Pearson, LoyaltyOne (51,394)
  31. David Raab, Raab Associates Inc. (51,016)
  32. Richard Boardman, Mareeba CRM Consulting (48,307)
  33. Jill Konrath, Selling to Big Companies (48,085)
  34. Jesse Noyes, Eloqua (47,083)
  35. Steven Van Belleghem, B-Conversational (46,652)
  36. Mike Lewis, Awareness Inc. (45,700)
  37. Michael Lowenstein, The Relational Capital Group (44,247)
  38. Colin Shaw, Beyond Philosophy (43,777)
  39. Ernan Roman, Ernan Roman Direct Marketing (39,988)
  40. Richard Shapiro, The Center For Client Retention (39,192)
  41. Bob Hayes, PhD, TCELab (38,487)
  42. Cheryl Hanna, Service Untitled (37,437)
  43. Michael Hinshaw, MCorp Consulting (37,151)
  44. Shreesha Ramdas, LeadFormix (36,522)
  45. Mark Gibson, Advanced Marketing Concepts Ltd (36,124)
  46. Vijay Dandapani, Apple Core Hotels (35,265)
  47. Steven Reeves, Front Office Box (34,827)
  48. Richard Ruff, Sales Horizons (34,665)
  49. Paul Mosenson, NuSpark Marketing (33,565)
  50. Dragan Mestrovic, inBlurbs.com - Inbound Marketing Agency (32,940)
  51. Chip Bell, The Chip Bell Group (32,936)
  52. Dan McDade, PointClear LLC (32,854)
  53. Koka Sexton, InsideView (32,632)
  54. Qaalfa Dibeehi, Beyond Philosophy (32,421)
  55. Jason Whitehead, Tri Tuns, LLC (32,307)
  56. Peter Leppik, Vocal Laboratories Inc. (31,834)
  57. Achinta Mitra, Tiecas, Inc. (31,036)
  58. Ardath Albee, Marketing Interactions, Inc. (30,427)
  59. James Crawford, Crawford Public Relations (30,386)
  60. Kate Leggett, Forrester Research (30,285)
  61. Lynn Hunsaker, ClearAction (29,980)
  62. Micah Solomon, Business Author and Speaker (29,421)
  63. Adam Honig, Cloud Sherpas (29,334)
  64. Howard Sewell, Spear Marketing Group (28,934)
  65. Janet Spirer, Sales Horizons (27,246)
  66. Hank Barnes, Gartner (27,175)
  67. Dick Wooden, Success with CRM Consulting Inc (26,192)
  68. Jim Tincher, Heart of the Customer (25,671)
  69. Colleen Stanley, SalesLeadership Inc. (25,426)
  70. Glenn Pasch, PCG Digital Marketing & PCG Consulting (24,976)
  71. Christopher Ryan, Fusion Marketing Partners (24,379)
  72. Dr. Janice Presser, The Gabriel Institute (24,147)
  73. Rachel Miller, Nimble (24,008)
  74. Alan See, Alan See CMO Temps LLC (23,929)
  75. Peter Chase, Scribe Software (23,836)
  76. Jodie Monger, Customer Relationship Metrics (23,748)
  77. George Brown, Salesworks (23,089)
  78. Derek Edmond, KoMarketing Associates (22,851)
  79. Brian Vellmure, Initium Technology (22,708)
  80. Denise Parker, Casengo (22,271)
  81. Rebel Brown, Zero Gravity Inc. (22,213)
  82. Ken Thoreson, Acumen Management Group (21,972)
  83. Emily R. Coleman, Competitive Advantage Marketing, Inc. (21,836)
  84. John Wenger, Quantum Shift (21,749)
  85. Alan Gregerman, VENTURE WORKS Inc. (21,427)
  86. Steven Walden, Beyond Philosophy (21,214)
  87. Doug Fleener, Dynamic Experiences Group, LLC (20,780)
  88. Gary Bembridge, Gary Bembridge Unleashed (20,324)
  89. Jonathan Catley, AGSalesworks (20,171)
  90. Gary Angel, Semphonic (20,144)
  91. Joseph Michelli, Ph.D., The Michelli Experience (20,139)
  92. Cody Ward, PuzzleMarketer.com (20,131)
  93. Bill Hogg, Bill Hogg & Associates (20,037)
  94. William Band, Forrester Research (19,877)
  95. Kathy Klotz-Guest, Keeping it Human (19,811)
  96. Mitch Lieberman, DRI Global (19,733)
  97. Jeannette Paladino, Write Speak Sell (19,665)
  98. Ray Collis, Buyer Insights @ The ASG Group (19,559)
  99. Jon Miller, Marketo (19,429)
  100. Sheridan Orr, The Interrobang! Agency (19,327)
  101. Axel Schultze, Society3 Group Inc. (19,280)
  102. Dave Stein, ES Research Group, Inc. (18,848)
  103. Tony Zambito, Tony Zambito (18,828)
  104. Patricia Seybold, The Patricia Seybold Group (18,356)
  105. Gregory Yankelovich, Amplified Analytics (18,318)
  106. Eric Camulli, Virtual Hold Technology | VHT (18,136)
  107. Craig Padoa, www.executionandstrategy.com (18,121)
  108. Patrick Lefler, The Spruance Group (18,013)
  109. Ron Kaufman, UP! Your Service (16,817)
  110. Nick Stamoulis, Brick Marketing (16,336)
  111. Mike Boysen, Effective CRM (16,075)
  112. Kristin Zhivago, Zhivago Management Partners, Inc. (15,991)
  113. Mukesh Gupta, SAP India Pvt Ltd (15,542)
  114. Vanessa DiMauro, Leader Networks (15,409)
  115. Steve Radick, Booz Allen Hamilton (15,328)
  116. Peggy Carlaw, Impact Learning Systems (15,309)
  117. Terry Golesworthy, The Customer Respect Group (15,277)
  118. Barry Dalton, Telerx Marketing (15,277)
  119. Eric Enge, Stone Temple Consulting (15,109)
  120. Chris Travell, Maritz Research (15,091)
  121. Zhecho Dobrev, Beyond Philosophy (15,071)
  122. Mark Sage, Aimia Inc. (14,836)
  123. Jeb Brooks, The Brooks Group (14,774)
  124. Mickey Lonchar, QMD (14,712)
  125. Robert Brands, Innovation Coach (14,708)
  126. Harish Kotadia, Ph.D., Social CRM and Analytics Consultant (14,688)
  127. Donal Daly, The TAS Group (14,581)
  128. Andrea Meyer, Working Knowledge (14,514)
  129. Errol Apostolopoulos, Moontoast (14,400)
  130. Kevin Davis, TopLine Leadership, Inc. (14,268)
  131. Adam Ramshaw, Genroe (14,159)
  132. Marc Meyer, Ernst & Young (14,092)
  133. Ed Hadley, Neolane (13,929)
  134. Paul Barsch, Teradata Corporation (13,906)
  135. Linda Ireland, Aveus (13,573)
  136. Michael Plishka, ZenStorming (13,332)
  137. Omar Zaibak, Fonolo (12,929)
  138. Lou Guercia, Scribe Software (12,917)
  139. Jeff Marr, Walker (12,801)
  140. Mike Myatt, N2Growth (12,743)
  141. Dave Birckhead, Gracenote Group (12,679)
  142. Suzen Pettit, Omaginarium and Omagine-Health, LLC (11,785)
  143. Jeffrey Gitomer, Buy Gitomer Inc (11,733)
  144. Howard Lax, GfK Customer Loyalty, GfK Custom Research of North America (11,561)
  145. Jim Burns, Avitage (11,489)
  146. Gary Cokins, Analytics-Based Performance Management LLC (11,386)
  147. Diane Berry, Coveo (11,107)
  148. Brian Carroll, InTouch (11,106)
  149. John Cousineau, Innovative Information, Inc. (10,989)
  150. Jim Smith, YCHANGE International (10,839)
  151. Matt McConnell, Intradiem (10,833)
  152. Bruce Kasanoff, Now Possible (10,824)
  153. Wim Rampen, Passionate About (Social) Customers (10,753)
  154. Dick Lee, High-Yield Methods (10,751)
  155. Ian Michiels, Gleanster (10,517)
  156. Michael Harris, Insight Demand (10,512)
  157. Laney Pilpel, AGSalesworks (10,422)
  158. Jon Picoult, Watermark Consulting (10,409)
  159. Stefanie Amini, WalkMe (9,922)
  160. Teresa Allen, Common Sense Solutions (9,913)
  161. James Lawther, The Squawk Point (9,684)
  162. George Brown, Blue Canyon Partners (9,605)
  163. Alexis Karlin, Percussion Software (9,583)
  164. Prem Kumar Aparanji, Cognizant Technology Solutions (9,505)
  165. Thierry de Baillon, Transitive Society (9,335)
  166. Jim Muehlhausen, Business Model Institute (9,284)
  167. Chuck Schaeffer, Vantive Media (9,267)
  168. Kim Proctor, Customers That Click (9,170)
  169. Martin Hill-Wilson, Brainfood Consulting (9,154)
  170. Jim Rembach, Beyond Morale Leadership and Employee Engagement (9,089)
  171. Kalina Janevska, Beyond Philosophy (8,727)
  172. Peter Cohan, The Second Derivative (8,644)
  173. Lauren Klein, LaurenKlein.net (8,479)
  174. Guy Stephens, IBM (8,373)
  175. Kitty Radcliff, Walker (8,292)
  176. Mark Parker, Smart Social Media (8,230)
  177. Bob Furniss, bobfurniss.com (8,130)
  178. Ken Thompson, Bioteams Design (8,019)
  179. Linda Dickerhoof, VIPdesk (8,017)
  180. Shaun Belding, The Belding Group of Companies Inc (7,963)
  181. Anneke Seley, Phone Works (7,867)
  182. Ronni Marshak, Patricia Seybold Group (7,783)
  183. Matt Bertuzzi, The Bridge Group, Inc. (7,600)
  184. Kym Riedel, Resolv, Inc. (7,513)
  185. Craig Ferrara, AGSalesworks (7,410)
  186. Jeff Toister, Toister Performance Solutions, Inc. (7,353)
  187. Mark Price, M Squared Group, Inc. (7,310)
  188. Michelle Boockoff-Bajdek, Quaero, A CSG Systems Company (7,277)
  189. David Jacques, Customer input Ltd (7,255)
  190. Harley Manning, Forrester Research (7,212)
  191. Bob Fike, RiverStar (7,186)
  192. Leslie Pagel, Walker (7,180)
  193. Lea Ward, C.Note (7,155)
  194. Laurence Buchanan, ernst & Young (7,127)
  195. David Woodrow, Skyword (7,054)
  196. Curtis Bingham, Chief Customer Officer Council (6,969)
  197. Braden Kelley, B2B Pull (6,878)
  198. Mitchell Gooze, Customer Manufacturing Group, Inc. (6,693)
  199. Lorena Harris, Consultant - Customer Experience Marketing (6,588)
  200. Mladen Kresic, K&R Negotiations (6,584)
  201. Mark Ratekin, Walker (6,559)
  202. Charles Nicholls, SeeWhy (6,513)
  203. Andrew Coward, Carrier IQ (6,479)
  204. Christophe Primault, GetApp (6,446)
  205. Sampson Lee, Global CEM (Global Customer Experience Management Organization) (6,356)
  206. Michael Ricciardelli, AGSalesworks (6,354)
  207. Roman Lenzen, Quaero (6,245)
  208. Quentin Aisbett, OnQ Marketing (6,237)
  209. Hutch Carpenter, Spigit (6,103)
  210. Kevin OBrien, echogravity (6,097)
  211. Trish Bertuzzi, The Bridge Group, Inc. (5,953)
  212. Robert Passikoff, Brand Keys (5,938)
  213. Aaron Douglas, Deep Ripples Inc (5,921)
  214. Keith Fiveson, www.itesa.com (5,866)
  215. Erica Bell, Business.com (5,851)
  216. Lior Arussy, Strativity Group (5,850)
  217. Tim Carrigan, Andrew Reise Consulting (5,826)
  218. Cayley Vos, Netpaths.net (5,755)
  219. Des Walsh, Des Walsh dot Com (5,727)
  220. Scott Heitland, Pretium Solutions (5,602)
  221. Gopal Devanahalli, Infosys (5,587)
  222. Jim Haughwout, Oulixeus Ltd (5,582)
  223. Andrei Postoaca, Clintelica AB (5,574)
  224. Jack Dempsey, Pretium Solutions (5,551)
  225. Phil Bounsall, Walker (5,521)
  226. Jason Bean, Deep Ripples Inc (5,480)
  227. John Perrin, Tactical Sales Training (5,416)
  228. Jen Whaley, Deep Ripples Inc (5,378)
  229. Patrick Gibbons, Walker (5,372)
  230. Marshall Lager, Third Idea Consulting LLC (5,362)
  231. Darcie Davis, Best Client Retention (5,300)
  232. Maria Pergolino, Marketo (5,215)
  233. Fred Brown, Next IT Corporation (4,962)
  234. Doug Leather, REAP Consulting (Pty) Ltd (4,910)
  235. Zain Devraj, ADWEB Studio (4,902)
  236. Jamie Tenser, VSN Strategies (4,873)
  237. Jason Swenk, Northridge (4,798)
  238. Jonathan Winch, Eye For Image (4,762)
  239. Laurence Ainsworth, Exigent Consulting (4,673)
  240. Neil Woodcock, The Customer Framework (4,666)
  241. Monique Castillo, Impact Learning Systems (4,606)
  242. Vijay Muthupalaniappan, Infosys Ltd. (4,571)
  243. Jim Signorelli, ESW Partners (4,547)
  244. Merlin Stone, The Customer Framework Ltd (4,423)
  245. Paul Alves, AGSalesworks (4,384)
  246. Troy Powell, Walker (4,308)
  247. Matt Fitts, AGSalesworks (4,280)
  248. Bruce Temkin, Temkin Group (4,264)
  249. John Hallward, Ipsos (4,220)
  250. Luke Russell, Resolv, Inc. (4,168)
  • 146476 reads

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Digital vs. Human Banking Experiences: Can This Be a Happy Marriage?

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