Top 10 Authors of 2012
Of CustomerThink's 500+ active authors in 2012, these are the 10 most popular!
Ranking is based on total views on articles and blog posts published in 2012.
Congratulations to the Top 10 Authors!
Matt Heinz, Heinz Marketing Inc.
Matt Heinz is a national speaker and author, and his most recent book is Successful Selling. He is President of Heinz Marketing Inc, a Seattle area Marketing Agency focusing on Sales Acceleration. Matt's career has focused on delivering measurable results for his employers and clients in the way of greater sales, revenue growth, product success and customer loyalty.
Dave Brock, Partners In EXCELLENCE
Dave has spent his career developing high performance organizations. He worked in sales, marketing, and executive management capacities with IBM, Tektronix and Keithley Instruments. His consulting clients include companies in the semiconductor, aerospace, electronics, consumer products, computer, telecommunications, retailing, internet, software, professional and financial services industries.
Bob Thompson, CustomerThink Corp.
Bob Thompson is CEO of CustomerThink Corp., an independent research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com, the world's largest community dedicated to customer-centric business. Thompson is a popular keynote speaker, blogger and author of numerous reports, articles and papers.
Maz Iqbal, Dynamica Consulting Group
I define myself as a 'customer based strategist'. My focus is on helping organisations to generate-define-design-execute customer based strategies that create superior value for customers and competitive advantage for the enteprise. You can access my thinking at The Customer Blog.
Stefan Lindegaard, 15inno
Stefan is an author, speaker, facilitator and consultant focusing on open innovation, social media tools and intrapreneurship.
Stan Phelps, 9 INCH marketing
Stan Phelps is the Chief Measurement Officer at 9 INCH marketing. 9 INCH helps organizations develop custom solutions around both customer and employee experience. Stan believes the 'longest and hardest nine inches' in marketing is the distance between the brain and the heart of your customer. He is the author of What's Your Purple Goldfish? How to Win Customers and Influence Word of Mouth.
John Refford is a Financial Service professional with 17 years experience including 13 years management experience. John writes about Marketing Technology at his personal blog refford.com and at his personal twitter account @iamreff. His writings reflect his own opinions and not those of his employer.
Jacob Morgan, Chess Media Group
Principal of Chess Media Group, a management consulting and strategic advisory firm on employee, customer, and partner collaboration. Author of The Collaborative Organization, the first strategy guide to emerging collaboration in the workplace-endorsed by former CIO USA, CMO SAP, CEO Unisys, CMO Dell, & others. Blog at Social Business Adviser.
Shep Hyken, The Customer Focus
Shep Hyken, CSP, CPAE is the Chief Amazement Officer of Shepard Presentations. As a customer service speaker and expert, Shep works with companies who want to build loyal relationships with their customers and employees. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
Josh Lowry, Microsoft
Startup advisor. Executive sales, marketing and services leader. Disrupting enterprise software with cloud, mobile and social.