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 <title>Fasten Your Seat Belts. Cloud Computing Will Change the Way You Do Business</title>
 <link>http://www.customerthink.com/article/cloud_computing_will_change_your_business</link>
 <description></description>
 <comments>http://www.customerthink.com/article/cloud_computing_will_change_your_business#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/high-tech_products_systems">Industry: High-Tech Products and Systems</category>
 <pubDate>Mon, 28 Jul 2008 08:00:00 -0500</pubDate>
 <dc:creator>bob_thompson</dc:creator>
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 <title>Large Enterprise Tools Only &quot;Good&quot; at Maintaining Performance of Data Network in Ovum Survey</title>
 <link>http://www.customerthink.com/news/ovum_survey_enterprise_tools_only_good</link>
 <description></description>
 <comments>http://www.customerthink.com/news/ovum_survey_enterprise_tools_only_good#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/high-tech_consulting_services">Industry: High-Tech Consulting and Services</category>
 <pubDate>Thu, 24 Jul 2008 08:47:30 -0500</pubDate>
 <dc:creator>Elyse Familant</dc:creator>
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 <title>Game On! Entellium&#039;s Rave Relieves SFA Boredom</title>
 <link>http://www.customerthink.com/blog/game_on_entellium_rave_relieves_sfa_boredom</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/game_on_entellium_rave_relieves_sfa_boredom#comments</comments>
 <category domain="http://www.customerthink.com/chief_sales_officer">Sales</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/small_business">Enterprise Size: Small Business</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <pubDate>Tue, 15 Jul 2008 12:05:09 -0500</pubDate>
 <dc:creator>bob_thompson</dc:creator>
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 <title>Seapine Software: Lack of Test Case Management Threatens Software Quality</title>
 <link>http://www.customerthink.com/news/seapine_test_case_management_lack</link>
 <description></description>
 <comments>http://www.customerthink.com/news/seapine_test_case_management_lack#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/high-tech_consulting_services">Industry: High-Tech Consulting and Services</category>
 <pubDate>Thu, 26 Jun 2008 08:14:03 -0500</pubDate>
 <dc:creator>KeithVE</dc:creator>
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 <title>Alfabet Tops Competitors in Comprehensive Study of Enterprise Architecture Products by Technical University of Munich</title>
 <link>http://www.customerthink.com/news/alfabet_tops_munich_university_study</link>
 <description></description>
 <comments>http://www.customerthink.com/news/alfabet_tops_munich_university_study#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/high-tech_products_systems">Industry: High-Tech Products and Systems</category>
 <pubDate>Fri, 30 May 2008 14:45:21 -0500</pubDate>
 <dc:creator>Elyse Familant</dc:creator>
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 <title>Sales Force Automation Comparison Guide</title>
 <link>http://www.customerthink.com/report/sfa_comparison_guide</link>
 <description></description>
 <category domain="http://www.customerthink.com/chief_marketing_officer">Marketing</category>
 <category domain="http://www.customerthink.com/chief_sales_officer">Sales</category>
 <category domain="http://www.customerthink.com/chief_service_officer">Service</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/content/enterprise_size_large_business">Enterprise Size: Large Business</category>
 <category domain="http://www.customerthink.com/medium_business">Enterprise Size: Medium Business</category>
 <category domain="http://www.customerthink.com/small_business">Enterprise Size: Small Business</category>
 <category domain="http://www.customerthink.com/contact_center">Popular Topics: Contact Center</category>
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 <pubDate>Wed, 28 May 2008 18:17:45 -0500</pubDate>
 <dc:creator>jennie_greer</dc:creator>
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 <title>Hosted CRM System Comparison Guide: Compare 15 Leading Solutions</title>
 <link>http://www.customerthink.com/report/hosted_crm_buyers_comparison_guide</link>
 <description></description>
 <category domain="http://www.customerthink.com/chief_marketing_officer">Marketing</category>
 <category domain="http://www.customerthink.com/chief_sales_officer">Sales</category>
 <category domain="http://www.customerthink.com/chief_service_officer">Service</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/content/enterprise_size_large_business">Enterprise Size: Large Business</category>
 <category domain="http://www.customerthink.com/medium_business">Enterprise Size: Medium Business</category>
 <category domain="http://www.customerthink.com/small_business">Enterprise Size: Small Business</category>
 <category domain="http://www.customerthink.com/contact_center">Popular Topics: Contact Center</category>
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 <pubDate>Wed, 28 May 2008 16:52:06 -0500</pubDate>
 <dc:creator>jennie_greer</dc:creator>
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<item>
 <title>On-Premise CRM Comparison Guide</title>
 <link>http://www.customerthink.com/report/premise_crm_buyers_comparison_guide</link>
 <description></description>
 <category domain="http://www.customerthink.com/chief_marketing_officer">Marketing</category>
 <category domain="http://www.customerthink.com/chief_sales_officer">Sales</category>
 <category domain="http://www.customerthink.com/chief_service_officer">Service</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/content/enterprise_size_large_business">Enterprise Size: Large Business</category>
 <category domain="http://www.customerthink.com/medium_business">Enterprise Size: Medium Business</category>
 <category domain="http://www.customerthink.com/small_business">Enterprise Size: Small Business</category>
 <category domain="http://www.customerthink.com/contact_center">Popular Topics: Contact Center</category>
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 <pubDate>Wed, 28 May 2008 16:47:41 -0500</pubDate>
 <dc:creator>jennie_greer</dc:creator>
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<item>
 <title>TrendTalk: You Say You Want a Revolution: Three Evolutionary Trends That Will Transform Your Loyalty Strategy</title>
 <link>http://www.customerthink.com/paper/loyalty_strategy_three_trends</link>
 <description></description>
 <category domain="http://www.customerthink.com/chief_marketing_officer">Marketing</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/customer_loyalty_management">Popular Topics: Customer Loyalty Management</category>
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 <pubDate>Wed, 28 May 2008 10:43:32 -0500</pubDate>
 <dc:creator>rick_ferguson</dc:creator>
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<item>
 <title>  Loyalsticity: A Business Concept for Sports Clubs</title>
 <link>http://www.customerthink.com/blog/loyalsticity_business_concept_sports_clubs</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/loyalsticity_business_concept_sports_clubs#comments</comments>
 <category domain="http://www.customerthink.com/chief_marketing_officer">Marketing</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/medium_business">Enterprise Size: Medium Business</category>
 <category domain="http://www.customerthink.com/small_business">Enterprise Size: Small Business</category>
 <category domain="http://www.customerthink.com/customer_experience_management">Popular Topics: Customer Experience Management</category>
 <category domain="http://www.customerthink.com/customer_loyalty_management">Popular Topics: Customer Loyalty Management</category>
 <category domain="http://www.customerthink.com/customer_management_education">Popular Topics: Customer Management Education</category>
 <category domain="http://www.customerthink.com/voice_of_customer">Popular Topics: Voice of Customer</category>
 <category domain="http://www.customerthink.com/crm_strategy">CRM Planning: Strategy</category>
 <category domain="http://www.customerthink.com/crm_metrics">CRM Planning: Metrics</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/hospitality_entertainment">Industry: Hospitality and Entertainment</category>
 <pubDate>Thu, 22 May 2008 05:38:36 -0500</pubDate>
 <dc:creator>kristiangotsch</dc:creator>
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