http://www.customerthink.com/utilities_energy The taxonomy view with a depth of 0. en http://www.customerthink.com/news/livetime_new_itil_service_desk_sun_xvm http://www.customerthink.com/news/livetime_new_itil_service_desk_sun_xvm#comments Service Technology Enterprise Size: Medium Business Popular Topics: Contact Center Popular Topics: Customer Experience Management Popular Topics: Customer Intelligence Popular Topics: Customer Management Education Popular Topics: Performance Management Popular Topics: Voice of Customer Industry: Education Industry: Telecommunications Industry: Utilities and Energy Mon, 7 Jul 2008 11:30:03 -0500 worldviewpr 199461 at http://www.customerthink.com http://www.customerthink.com/blog/trigger_events_and_selective_perception http://www.customerthink.com/blog/trigger_events_and_selective_perception#comments CEO Marketing Sales Service Technology CRM Enterprise Size: Large Business Enterprise Size: Medium Business Enterprise Size: Small Business CRM Planning: Strategy Industry: Advertising / Media / Public Relations Industry: Agriculture and Construction Industry: Broadcast and Other Communications Industry: Business, Legal and Services Industry: Education Industry: Fast-Moving Consumer Goods Industry: Financial Services Industry: Government and Public Sector Industry: Healthcare Services Industry: High-Tech Consulting and Services Industry: High-Tech Products and Systems Industry: Hospitality and Entertainment Industry: Manufacturing (Non High-Tech) Industry: Non-Profit and Associations Industry: Pharmaceutical Industry: Printing and Publishing Industry: Retail Sales Industry: Telecommunications Industry: Transportation, Travel and Leisure Industry: Utilities and Energy Industry: Wholesale Distribution Tue, 1 Jul 2008 08:45:02 -0500 CraigElias 199232 at http://www.customerthink.com http://www.customerthink.com/news/transpromo_threatened_poor_quality http://www.customerthink.com/news/transpromo_threatened_poor_quality#comments Marketing CRM Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Customer Experience Management Popular Topics: Customer Intelligence Popular Topics: Customer Management Education Popular Topics: Performance Management Popular Topics: Voice of Customer CRM Planning: Strategy CRM Planning: Redesign Industry: Advertising / Media / Public Relations Industry: Financial Services Industry: Government and Public Sector Industry: Retail Sales Industry: Utilities and Energy Mon, 23 Jun 2008 12:03:12 -0500 Yolanda Noble 198910 at http://www.customerthink.com http://www.customerthink.com/blog/spot_defectors_advance_dark_side_gas http://www.customerthink.com/blog/spot_defectors_advance_dark_side_gas#comments Marketing CRM Popular Topics: Customer Loyalty Management CRM Planning: Strategy Industry: Retail Sales Industry: Utilities and Energy Thu, 29 May 2008 09:16:59 -0500 kelly_hlavinka 197768 at http://www.customerthink.com http://www.customerthink.com/case/customer_and_employee_experience CEO Service Popular Topics: Customer Experience Management Popular Topics: Voice of Customer CRM Planning: Alignment Industry: Broadcast and Other Communications Industry: Business, Legal and Services Industry: Education Industry: Financial Services Industry: Government and Public Sector Industry: Healthcare Services Industry: Hospitality and Entertainment Industry: Pharmaceutical Industry: Retail Sales Industry: Telecommunications Industry: Transportation, Travel and Leisure Industry: Utilities and Energy Industry: Wholesale Distribution Thu, 29 May 2008 05:16:00 -0500 Carl Lyon The QoE 197740 at http://www.customerthink.com http://www.customerthink.com/news/stellar_renews_process_simply_energy http://www.customerthink.com/news/stellar_renews_process_simply_energy#comments Marketing Sales Service Technology Popular Topics: Contact Center CRM Planning: Technology Industry: Utilities and Energy Wed, 21 May 2008 19:01:29 -0500 luke_faulkner 3671 at http://www.customerthink.com http://www.customerthink.com/news/australians_prefer_voice_authentication http://www.customerthink.com/news/australians_prefer_voice_authentication#comments Service Technology Popular Topics: Contact Center Popular Topics: Customer Experience Management Popular Topics: Customer Intelligence Popular Topics: Voice of Customer CRM Planning: Technology Industry: Financial Services Industry: Telecommunications Industry: Utilities and Energy Mon, 19 May 2008 19:37:37 -0500 pollyemj 3655 at http://www.customerthink.com http://www.customerthink.com/article/employees_spread_word_consider_message http://www.customerthink.com/article/employees_spread_word_consider_message#comments CEO Marketing Service CRM Popular Topics: Contact Center Popular Topics: Customer Loyalty Management CRM Planning: Alignment Industry: Pharmaceutical Industry: Utilities and Energy Mon, 5 May 2008 07:58:00 -0500 chris_stiehl 3542 at http://www.customerthink.com http://www.customerthink.com/news/scottish_water_graham_technology_atos_service http://www.customerthink.com/news/scottish_water_graham_technology_atos_service#comments Service Technology Enterprise Size: Large Business Popular Topics: Contact Center Popular Topics: Customer Experience Management Industry: Utilities and Energy Tue, 29 Apr 2008 08:24:26 -0500 Danny Sullivan 3532 at http://www.customerthink.com http://www.customerthink.com/news/egain_customer_service_uk_energy_giant http://www.customerthink.com/news/egain_customer_service_uk_energy_giant#comments Service Technology Popular Topics: Contact Center CRM Planning: Technology Industry: Financial Services Industry: Utilities and Energy Tue, 29 Apr 2008 02:18:35 -0500 jamie_abayan 3529 at http://www.customerthink.com