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 <title>Fasten Your Seat Belts. Cloud Computing Will Change the Way You Do Business</title>
 <link>http://www.customerthink.com/article/cloud_computing_will_change_your_business</link>
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 <comments>http://www.customerthink.com/article/cloud_computing_will_change_your_business#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/high-tech_products_systems">Industry: High-Tech Products and Systems</category>
 <pubDate>Mon, 28 Jul 2008 08:00:00 -0500</pubDate>
 <dc:creator>bob_thompson</dc:creator>
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 <title>When a Smart Phone Was Too Smart: Why a Major Telco Bucked the Technology-Buying Paradigm</title>
 <link>http://www.customerthink.com/article/when_smart_phone_was_too_smart</link>
 <description></description>
 <comments>http://www.customerthink.com/article/when_smart_phone_was_too_smart#comments</comments>
 <category domain="http://www.customerthink.com/chief_executive_officer">CEO</category>
 <category domain="http://www.customerthink.com/chief_service_officer">Service</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/contact_center">Popular Topics: Contact Center</category>
 <category domain="http://www.customerthink.com/customer_experience_management">Popular Topics: Customer Experience Management</category>
 <category domain="http://www.customerthink.com/crm_alignment">CRM Planning: Alignment</category>
 <category domain="http://www.customerthink.com/crm_redesign">CRM Planning: Redesign</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/telecommunications">Industry: Telecommunications</category>
 <pubDate>Mon, 28 Jul 2008 07:58:00 -0500</pubDate>
 <dc:creator>natalie_petouhoff</dc:creator>
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 <title>FirstWave Founder and CEO to Guest Star on Georgia&#039;s Business TV</title>
 <link>http://www.customerthink.com/news/firstwave_founder_ceo_guest_star_georgia_tv</link>
 <description></description>
 <comments>http://www.customerthink.com/news/firstwave_founder_ceo_guest_star_georgia_tv#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <pubDate>Thu, 24 Jul 2008 16:57:36 -0500</pubDate>
 <dc:creator>elizabeth_fairleigh</dc:creator>
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<item>
 <title>Leading IT Publication CRN Recognizes Asigra as One of the Top 25 Emerging Technology Vendors in 2008</title>
 <link>http://www.customerthink.com/news/crn_asigra_top_25_emerging_vendors</link>
 <description></description>
 <comments>http://www.customerthink.com/news/crn_asigra_top_25_emerging_vendors#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <pubDate>Thu, 24 Jul 2008 10:42:19 -0500</pubDate>
 <dc:creator>debbie_pekarek</dc:creator>
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 <title>Large Enterprise Tools Only &quot;Good&quot; at Maintaining Performance of Data Network in Ovum Survey</title>
 <link>http://www.customerthink.com/news/ovum_survey_enterprise_tools_only_good</link>
 <description></description>
 <comments>http://www.customerthink.com/news/ovum_survey_enterprise_tools_only_good#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/technology_industry_analysis">Popular Topics: Technology Industry Analysis</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/high-tech_consulting_services">Industry: High-Tech Consulting and Services</category>
 <pubDate>Thu, 24 Jul 2008 08:47:30 -0500</pubDate>
 <dc:creator>Elyse Familant</dc:creator>
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<item>
 <title>CIOs Need to Become Customer Champions</title>
 <link>http://www.customerthink.com/blog/cios_need_become_customer_champions</link>
 <description></description>
 <comments>http://www.customerthink.com/blog/cios_need_become_customer_champions#comments</comments>
 <category domain="http://www.customerthink.com/chief_executive_officer">CEO</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/customer_loyalty_management">Popular Topics: Customer Loyalty Management</category>
 <category domain="http://www.customerthink.com/voice_of_customer">Popular Topics: Voice of Customer</category>
 <category domain="http://www.customerthink.com/crm_strategy">CRM Planning: Strategy</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <pubDate>Tue, 22 Jul 2008 11:47:53 -0500</pubDate>
 <dc:creator>jeanne_bliss</dc:creator>
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<item>
 <title>Siperian Ranked a Visionary in Magic Quadrant for Master Data Management for Customer Data</title>
 <link>http://www.customerthink.com/news/siperian_visionary_magic_quadrant_customer_data</link>
 <description></description>
 <comments>http://www.customerthink.com/news/siperian_visionary_magic_quadrant_customer_data#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <pubDate>Mon, 21 Jul 2008 10:06:18 -0500</pubDate>
 <dc:creator>McCoin</dc:creator>
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<item>
 <title>Get to Know Joe: Predictive Analytics Can Create Utopia for Your Most Valuable Customers</title>
 <link>http://www.customerthink.com/article/predictive_analytics_can_create_utopia</link>
 <description></description>
 <comments>http://www.customerthink.com/article/predictive_analytics_can_create_utopia#comments</comments>
 <category domain="http://www.customerthink.com/chief_executive_officer">CEO</category>
 <category domain="http://www.customerthink.com/chief_marketing_officer">Marketing</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/customer_intelligence">Popular Topics: Customer Intelligence</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/financial_services">Industry: Financial Services</category>
 <pubDate>Mon, 21 Jul 2008 08:00:00 -0500</pubDate>
 <dc:creator>michele_eggers</dc:creator>
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 <title>Arm Your Sales Reps With Knowledge: The Experian SKM Story</title>
 <link>http://www.customerthink.com/article/arm_your_sales_reps_knowledge_experian_skm</link>
 <description></description>
 <comments>http://www.customerthink.com/article/arm_your_sales_reps_knowledge_experian_skm#comments</comments>
 <category domain="http://www.customerthink.com/chief_sales_officer">Sales</category>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/chief_customer_officer">CRM</category>
 <category domain="http://www.customerthink.com/crm_strategy">CRM Planning: Strategy</category>
 <category domain="http://www.customerthink.com/crm_alignment">CRM Planning: Alignment</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <category domain="http://www.customerthink.com/business_legal_services">Industry: Business, Legal and Services</category>
 <category domain="http://www.customerthink.com/high-tech_consulting_services">Industry: High-Tech Consulting and Services</category>
 <pubDate>Mon, 21 Jul 2008 05:00:00 -0500</pubDate>
 <dc:creator>jim_dickie</dc:creator>
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<item>
 <title>Uniloc Previews SoftAnchor Insight for Software Publisher Business Intelligence at Software Industry Conference in Boston</title>
 <link>http://www.customerthink.com/news/uniloc_softanchor_insight_business_intelligence</link>
 <description></description>
 <comments>http://www.customerthink.com/news/uniloc_softanchor_insight_business_intelligence#comments</comments>
 <category domain="http://www.customerthink.com/chief_information_officer">Technology</category>
 <category domain="http://www.customerthink.com/customer_intelligence">Popular Topics: Customer Intelligence</category>
 <category domain="http://www.customerthink.com/crm_technology">CRM Planning: Technology</category>
 <pubDate>Thu, 17 Jul 2008 16:12:21 -0500</pubDate>
 <dc:creator>debbie_pekarek</dc:creator>
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