Enterprise Size: Medium Business http://www.customerthink.com/medium_business The taxonomy view with a depth of 0. en Deliver Better Service by Knowing What Your Customers Want http://www.customerthink.com/blog/deliver_better_service_knowing_customers_want http://www.customerthink.com/blog/deliver_better_service_knowing_customers_want#comments Service CRM Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Contact Center Popular Topics: Customer Loyalty Management Popular Topics: Voice of Customer CRM Planning: Strategy Tue, 22 Jul 2008 13:03:43 -0500 kstirtz 200155 at http://www.customerthink.com ACT! by Sage Platinum Care Subscription Aids Small and Midsize Business Development in Tough Economy http://www.customerthink.com/news/act_sage_platinum_care_subscription http://www.customerthink.com/news/act_sage_platinum_care_subscription#comments Service Technology Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Contact Center Popular Topics: Voice of Customer CRM Planning: Technology Tue, 15 Jul 2008 11:43:09 -0500 ryan_zuk 199834 at http://www.customerthink.com Entellium Reinvents the CRM Experience for Small Business with New Rave Solutions http://www.customerthink.com/news/entellium_new_rave_solutions http://www.customerthink.com/news/entellium_new_rave_solutions#comments Technology Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Customer Information Architecture Popular Topics: Customer Intelligence CRM Planning: Technology Tue, 15 Jul 2008 10:52:41 -0500 heathervs 199824 at http://www.customerthink.com Entellium Launches Seamless Integration Services, Powered by Boomi On Demand, for Small Business Market http://www.customerthink.com/news/entellium_seamless_integration_services_boomi http://www.customerthink.com/news/entellium_seamless_integration_services_boomi#comments Technology Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Customer Intelligence CRM Planning: Technology Tue, 15 Jul 2008 10:49:36 -0500 heathervs 199823 at http://www.customerthink.com Don't Just Hand Over Research to Joe in IT; the DIY Age Demands a Lot More Finesse http://www.customerthink.com/blog/impact_technology_practice_customer_research http://www.customerthink.com/blog/impact_technology_practice_customer_research#comments CEO Marketing Service Technology CRM Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Customer Intelligence Popular Topics: Customer Loyalty Management Popular Topics: Voice of Customer CRM Planning: Strategy CRM Planning: Metrics CRM Planning: Technology Industry: Advertising / Media / Public Relations Industry: Education Tue, 8 Jul 2008 12:36:51 -0500 jim_barnes 199513 at http://www.customerthink.com LiveTime Releases New ITIL Service Desk Virtual Appliance for Sun xVM and VMware http://www.customerthink.com/news/livetime_new_itil_service_desk_sun_xvm http://www.customerthink.com/news/livetime_new_itil_service_desk_sun_xvm#comments Service Technology Enterprise Size: Medium Business Popular Topics: Contact Center Popular Topics: Customer Experience Management Popular Topics: Customer Intelligence Popular Topics: Customer Management Education Popular Topics: Performance Management Popular Topics: Voice of Customer Industry: Education Industry: Telecommunications Industry: Utilities and Energy Mon, 7 Jul 2008 11:30:03 -0500 worldviewpr 199461 at http://www.customerthink.com Trigger Events and Selective Perception http://www.customerthink.com/blog/trigger_events_and_selective_perception http://www.customerthink.com/blog/trigger_events_and_selective_perception#comments CEO Marketing Sales Service Technology CRM Enterprise Size: Large Business Enterprise Size: Medium Business Enterprise Size: Small Business CRM Planning: Strategy Industry: Advertising / Media / Public Relations Industry: Agriculture and Construction Industry: Broadcast and Other Communications Industry: Business, Legal and Services Industry: Education Industry: Fast-Moving Consumer Goods Industry: Financial Services Industry: Government and Public Sector Industry: Healthcare Services Industry: High-Tech Consulting and Services Industry: High-Tech Products and Systems Industry: Hospitality and Entertainment Industry: Manufacturing (Non High-Tech) Industry: Non-Profit and Associations Industry: Pharmaceutical Industry: Printing and Publishing Industry: Retail Sales Industry: Telecommunications Industry: Transportation, Travel and Leisure Industry: Utilities and Energy Industry: Wholesale Distribution Tue, 1 Jul 2008 08:45:02 -0500 CraigElias 199232 at http://www.customerthink.com "We've Made This Customer's Life Hell": There Are Fun, Easy Ways to Give Your Agents Everything They Need to Know http://www.customerthink.com/blog/weve_made_customers_life_hell http://www.customerthink.com/blog/weve_made_customers_life_hell#comments Service Technology CRM Enterprise Size: Medium Business Enterprise Size: Small Business Popular Topics: Contact Center CRM Planning: Strategy CRM Planning: Technology Mon, 30 Jun 2008 16:24:19 -0500 bill_price 199193 at http://www.customerthink.com Altitude Software Enables Germany's Adm Group to Deliver Customized Contact Center Solution for T-COM's Hotline in Record Time http://www.customerthink.com/news/altitude_adm_contact_center_tcom_hotline http://www.customerthink.com/news/altitude_adm_contact_center_tcom_hotline#comments Service Technology Enterprise Size: Large Business Enterprise Size: Medium Business Popular Topics: Contact Center CRM Planning: Technology Industry: High-Tech Products and Systems Industry: Telecommunications Wed, 25 Jun 2008 03:01:04 -0500 pascal_brabant 198998 at http://www.customerthink.com SBS Group Tops Accounting Technology’s 2008 VAR 100 http://www.customerthink.com/news/sbs_accounting_technology_var_100 http://www.customerthink.com/news/sbs_accounting_technology_var_100#comments Service Technology Enterprise Size: Medium Business CRM Planning: Technology Industry: Financial Services Tue, 24 Jun 2008 09:05:35 -0500 sbsmarketing 198961 at http://www.customerthink.com