[Feb 11, Webinar]
MaritzCX will reveal a practical framework called "CXEvolution" that encompasses a maturity model, a series of assessments that measure performance in 14 key CX competencies, and a prescriptive set of action-based solutions that will take your organization to the next level of CX maturity.
[Mar 17-18, Hong Kong; Apr 20-21, Dubai; Apr 25-26, Madrid] Global CEM runs the world’s 1st CEM certification program for 51 times in 18 international cities attended by enterprises from 61 countries. Over 50% of attendees are repeated customers or referrals. The 52nd, 53rd and 54th will be held in Hong Kong, Dubai and Madrid. Book early to enjoy USD300 discount.
[May 17-19, Denver] The only event focused specifically on the latest and best CX strategies for B-to-B companies. Held May 17-19 in Denver, Colorado, this event will feature powerful keynote addresses, engaging workshops, and valuable networking all aimed at driving business success through customer insights and intelligence. Attendees will also receive two special reports focused on research and best practices for CX leadership.