Technology Showcase Webinars

CustomerThink's Showcase program features innovative technology put to work to solve today's key business problems. In a concise one-hour webinar, you'll see demonstrations from three leading vendors.

Upcoming Events

Schedule of events is shown below. Registration will open one month before each event.

October 29—B2B Selling
Next-generation selling tools to gain deeper insight about prospects, streamline sales processes and increase close rates.
Features: Jigsaw, Genius.com, Xeequa

November 12—Speech Analytics
Hear the real voices of customers to spot emerging trends and identify the root cause of problems that frustrate customers and waste internal resources.
Features: NICE Systems, Verint Systems

Archived Events

These events were conducted previously. Click on the event title to view the archive.

Social CRM: Harnessing the Power of Social Media and CRM Systems
Combine the strengths of CRM systems with social media to increase customer/employee collaboration, engagement and productivity.
Features: Lithium, Helpstream, SAP

Voice of Customer: Listen, Act and Improve Customer Engagement
Hear the voice of customers via both structured and unstructured feedback so you can act to increase customer loyalty.
Features: Confirmit, Mindshare and PeopleMetrics

Next-Generation Customer Service with Web 2.0 and Social Technologies
E-service solutions can help you deliver a better customer service experience, at lower cost.
Features: Fuze Digital Solutions, Parature, RightNow Technologies and Salesforce.com

B2B Marketing 2.0: Engage Social Buyers, Drive More Sales-Ready Leads
Learn how to more effectively capture, score, nurture and distribute leads.
Features: Marketo, Marketbright, Silverpop and TreeHouse Interactive

Vendors interested in participating in the Showcase program should contact Bob Thompson at bob@customerthink.com or 650-343-8529.