Research Library Posting
All registered users can post content in our Research Library. It's easy!
- If you don't already have an account, take one minute to register and activate your account.
- Log in with your user name and password in the upper right area of your browser
- Click on one of the Research Library links in the upper right column: white paper, research report, case study or on-demand webcast.
- Follow the instructions to post your content. You'll be asked to upload your PDF file or input the link where a recorded webcast is available for viewing.
After you hit "submit," your content will appear in the Research Library after moderator approval. Note: CustomerThink staff may edit content titles, categories or links, and will delete any content that does not meet our Terms of Use.
Take advantage of this free service to get your point of view out to our community. If you have questions or need help, please contact the CustomerThink Member Services.
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[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
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10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
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